Not nearly enough attention paid to the powerful addiction that ruins lives. Thousands are already facing financial ruin. They become desperate to find more money to change everything, including stealing from family, but that never happens.
Access is simply too damn easy.
This is a very irresponsible way for you guys to make money without regard to the lives you are ruining.
Placing a bet on a game. They say it's full. Then they send you to another set of games to play. Come to find out you have entered the game they said was full now you've paid for two games.
What a con... I think I'll try another site. & close my account. Thanks for cheating me. Fool me once. Shame on you fool me twice. Good bye.!
It takes 20 seconds to deposit money,
I went on there 3 days ago to cash out
It still hasn't been approved. They said it may take up to 2 weeks. I will never use them again, bet mgm pay off right away.
Draft kings needs to have a 1-800 number for customers to get customer service. Long story short they are doing it way wrong. It takes hours to get something simple completed or changes. I moved to FanDuel. It takes them a couple minutes for the same things. That's just sad. That's just bad management. Not caring about the people you serve. Just in it for the money. Very sad. Lost a loyal customer. Fix your problems or you will lose so many more valuable customers such as myself. Poorly managed
My account get restricted and for months now they keep asking for the same info to be sent in. I'll send it in then they will say it's being reviewed. Couple weeks ago by il email back swing what's going on. Then they ask for the same info as I sent in. There not trying to help me play there just taking advantage of a mentally handicapped individual like they have to others before
I have several gambling apps and have contacted customer support successfully regarding issues until now. DraftKings is horrible. No live customer service. The only way to contact them if there is an issue - say they lock your account - is through messaging. Then, you never hear from them. Will I ever be able to unlock my account and recover the money I have won? With so many options, I would stay away from DraftKings.
Won a bonus on a game and the game froze. I went back and forth with "customer service" for 3 days. They kept blaming my wifi but yet every other game worked fine off said WiFi. After being ignored for an entire day, I received my bet back and the free spins were aborted. Unfair gaming practices right there. Customer service could see I won the free games on their end but never did a thing about it.
This site is a joke, save yourself time and a headache, join Fan Duel, got locked out of my account and it was a nightmare dealing with them, in the end I cashed out my winnings and closed my account. They didn't even care or ask what the issue was, I learned the hard way, don't make the same mistake. Good Luck.
This is the worst gaming site! They treat there customers like trash! I have hundreds of problems with customer service.I'm supposed to be a gold member and they locked me out of my account and requested documents and then when I sent them the documents in the right format they still rejected them they were rude and offered no help finally I just gave up
Terrible casino! I contacted customer support in regards to a promo that wasn't paid out(go figure). The automated reply says I will get a reply in 4 hours. So, in addition to not paying out the promo, I can't get any help for 4 hours. My vacation ends in 3 hours and I'll be out of their service area for the next 2 months. Terrible casino that doesn't offer customer support!
DraftKings has a rating of 1.1 stars from 330 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DraftKings most frequently mention customer service, bank account and debit card. DraftKings ranks 42nd among Fantasy Sports sites.