Dressafford

When I ordered my dress (4/2) the estimated arrival date was 4/24. I reached out on 4/24 to get an update and Alex told me it would be "ready for shipment by the beginning of May." Shipping takes anywhere from 8-20 business days, so I will not have time to get any alterations if necessary. I told Alex to cancel the order and he said to note that the dresses are made from scratch and that they would try to have it shipped out by the end of April. I understand how the operation works… they have not begun my order. Note that in the purchase order it states to let them know if the order needs canceled because of the tailoring process and not being able to recycle materials. We Know they aren't spending more than a day or two on these dresses or else we would be paying more for them. The only appropriate action for Alex to take here is to cancel my order and refund me. I will be making a fraud claim with my bank.

To all brides on a budget - you are better off putting your $$ towards a slightly more expensive dress. Still White is a great site with some affordable options. Avoid the dressmaker operations like DressAfford.

Thank you for your work. I will recommend your company to all my friends. It is very important for me to have a place where I can buy what I need.

Was nervous about buying such an important dress online, but couldn't find anything I loved locally. So, I took a chance! The dress was beautiful! It was high quality, sizing was accurate (used their measuring guide). Just ask them any questions, click, and buy!

I am a person with PTSD and it was difficult for me to shop online. Emailed the support team almost twice a day for nearly 25 days. They replied quickly and were being polite. Ordered a custom size, and it fit perfectly. Great customer service!

Bought a dress and it was well-made, with the right amount of sequins for shine but not tacky, and it fitted well. Shipping took much longer than had expected, and they used a FedEx bag instead of a box. But I had to admit that it is a beautiful gown for an amazing price.

Got many compliments on my dress. Felt so confidence all night long. Had to get some alterations done. The bust area and the split had too much fabric, making it hard to see the split, but overall it was beautiful. Plus, the customer support was very responsive.

For my last-minute wedding dress shopping, it was not bad at all! The wedding photos were taken pre-alteration cause I had no time for it. After the alteraton, my family thought I spent hundreds or even thousands on this dress! Lol.

Searched online for a budget dress for my elopement for nearly two months. Nothing I liked on bridal websites fitted my budget, so tried pinterest and found this site. Got a size 20 Wide and customized it. The delivery was fast and as expected. For all the plus-size brides-to-be out there, try this dress - it fit all my curves perfectly!

I ordered a dress for my son's wedding. The dress I ordered was fitted with a bateau neckline, 3/4 length sleeve and a sash. What I got was a dress with a gathered waistline and NO SASH - completely hideous and unflattering. To return it overseas would cost 1/2 of the dress amount and months before a refund would be issued. I had no idea the company was based in China.

I loved my dress. I wanted something with modest sleeves and found it here. No one believed it was from an unknown site/brand. The lace-up back was nice because it made the fit more flexible. I also got my veil and headpieces from this site to complete my wedding look.

As a photographer, I usually buy dress for my clients online. The one I ordered has a lace-up back for a good fit for different sizes. The quality is better than I thought. And it has pockets! Great for wearing at events. Highly recommended.

I see now I'm not the only one who didn't receive their order on time and then got ghosted after trying to ask Alex where my order is. Now that I spent my money on the order I won't receive in time for my wedding, I don't have enough money or time to get another option. I am going to my bank Monday morning and contacting the fraud department for my money back. This company hands down ruined my wedding and you can't trust them! If I could give them -6 stars I would

Advisors are always super helpful and the products are always too high standards! Bought my engagement dress from here and it was stunning! Can't wait to order my wedding dress from here too :)

Great value for $$$ and beyond my expectations. The material, seams, and the cut are good. Took the measurements by a professional lady then ordered a customized dress. It worked perfectly!

This gown is beautiful. But it was not silky satin as it was shown online, which was expected. It's nearly impossible to put it on alone, but it's great with help. It's a steal for the cost!

Dressafford is a total scam. I ordered my dress online and it looks nothing like the advertised photo. The materials were cheaper, it was heavier and bulkier, and it basically looked like a different dress. When you try to return it, they make you pay for their shipping fee, your shipping fee (and you have to ship it to China), and I paid $53 to ship it back... on top of that, they only refund 80%. This is terrible customer service and a scam in my book.
I'm super disappointed because I waited almost 3 weeks for mine, and now, I have to scramble and find something else, plus go through all the hassle of returning, and losing money on this.
Do not buy from there!

Was very sceptical about buying a dress from here as there were lots of bad reviews, I'm so glad I bought my dress. Arrived fast and is beautiful! Bought in a cream colour and custom fit, and will be just perfect. I hope this helps other people find their dress

Excellent professional service from start to finish. Estella was amazing, she was so helpful and always replied quickly.
My dress was stunning and a perfect fit.
Thank you so much. I will definitely recommend Dressafford.
Mandy Downes

Paid $240ish canadian on a lace wedding dress. The straps looked like they would break at any moment, the material felt like plastic and I could barely move in the dress. The refund process is sketchy and also expensive compared to the cost of the dress.
Look on facebook marketplace if you're on a budget, these dresses get sent to you from china and are not the same quality thats in the photos on their website.

We visited a local dress shop to try on different sizes, styles & colors and then ordered online. I was very nervous reading negative reviews, but the custom dress we received is beautifully made & fits nicely. Saved a little money & found a modest prom dress.

This dress was absolutely FABULOUS! Before it came, I was a little hesitant, but the Dressafford customer service put my mind at ease. It arrived way earlier than expected too (which was great!). The fabric is quality, and the fit tailored just for me. I purchased a custom size, and all measurements were exactly accurate to what was specified. I literally could not have been happier with this dress for my elopement wedding. I love the hi-low cut on the hem and the beautiful illusion lace detail - it fit like a dream and was beautiful on. It was the perfect style for my body shape. Like any wedding dress, I did need to take it to my tailor before the big day for very minor alterations, IE; taking the waist in, etc. But I was expecting this, as I would with any wedding dress. Would definitely purchase from this site again, for me it truly was quality for a great price. (For reference, I purchased the "Country Informal Knee-Length Short Sleeve Wedding Dress With Illusion Lace Details").

So happy with my dress! Got some alterations to line the bodice at the back, adjust the neckline a little bit, remove the train and add pockets - it was all done beautifully and the measurements are perfect. Absolutely perfect length too. So excited that I can wear this as is without needing adjustments. It arrived so quickly too and Albert was so lovely to deal with! Would recommend this shop to anyone without hesitation.

I planned my wedding in 80 days. Nobody imagined I'd custom order my dress from 6,500 miles across the world. "There's no way it'll fit from online communication" WRONG! It fit like a glove. Jennifer and her team are extraordinary in their craft. This dress was dreamed by me and they made it come true! Everything was done by measurements and photos of my body. She's an absolute pleasure to message with and never reacts or makes you feel "picky" for voicing details. To think my wedding dress is a treasure from across the world. Thank you, you'll always be part of my life!