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Dressafford

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Overview

Dressafford has a rating of 3.1 stars from 238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dressafford most frequently mention wedding day. Dressafford ranks 18th among Wedding Dresses sites.

  • Service
    25
  • Value
    27
  • Shipping
    27
  • Returns
    22
  • Quality
    24

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.7%
Positive
11
Neutral
1
Negative
5
112
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How would you rate Dressafford?
Top Positive Review

“Was nervous about buying such an important dress online”

Morgan B.
3/6/24

Was nervous about buying such an important dress online, but couldn't find anything I loved locally. So, I took a chance! The dress was beautiful! It was high quality, sizing was accurate (used their measuring guide). Just ask them any questions, click, and buy!

Top Critical Review

“Total scam. Don't buy.”

Pavlina P.
5/10/24

Total scam. Don't buy. The dress looked cheap and smelled of chemicals. The apliques on the dress were glued on, not sowed on. My dress was also badly designed. I submitted my measurements yet the zipper hole was way too small for me to even try on the dress. I ended up calling Chase and reporting them as fraud.

Reviews (238)

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wedding dress (47)
Thumbnail of user vanessag84
1 review
0 helpful votes
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October 15th, 2018

I bought this dress for a dear friend. She had one word when she tried it on -- AMAZING. This dress was purchased with some applique that I assume is quite difficult to work with. It looked absolutely perfect. The fit is so incredible. I could see the transformation when she wear it on. Pazit's work is inspiring and flawless.

Thumbnail of user janel201
1 review
5 helpful votes
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April 7th, 2019

I ordered a size 12 because I was a size 12 and they were very loose and comfortable on me, thinking I could always have it taken in if I needed to. Then I lost 20 pounds while waiting for the dress to come and it says size 12 but I cannot even zip it all the way. Their sizes are not accurate for US customers.

Thumbnail of user shonam10
1 review
0 helpful votes
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October 23rd, 2018

Extremely cozy, I have been wearing this since it arrived, I love the soft chiffon, it is perfect for wearing in this draughty house, and outside too. Fantastic and very friendly service. I was surprised that the edges weren't hemmed but then I realized it was in the description, and it doesn't seem to fray. Love it, thanks so much :)

Thumbnail of user mindyt10
1 review
5 helpful votes
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August 4th, 2018

I ordered a dress on June 7th for a last minute wedding for my daughter in law for the end of August. Said it would be shipped between June 25 and July 1. On July 3rd I emailed asking about it. They took forever to get back to me and then said it would be ready soon. So I wait 3 more weeks... stool nothing. I email them again, again it takes forever for them to get back to me and tell me now it won't be till the middle of August, but i can cancel the order if i want. Really? You do this to someone knowing its their wedding dress? I would never ed Dr do business with them again!

Thumbnail of user gretchenh102
1 review
14 helpful votes
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January 20th, 2020

I can't say enough about this dress! I ordered this for my wedding and it was prefect! I did order one size bigger and it fit like a glove. I enjoyed their 8% off for my full-figured dress, you won't believe that casue other sites will charge you more for plus size orders! I also ordered a 6 hoop petticoat which really helped make the dress. I can't stress the importance of getting the hoops! I'm 5'6" and 215 lbs. I ordered a size 20 and with the hoops, the dress touched the ground which was a little cumbersome as I kept stepping on it. I had flip flops underneath because you couldn't see them anyways and I got married in Vegas so it was hot. The dress came in a tiny bag but flowed perfectly when opened. Because of the design of the dress, there was no wrinkling from shipping. Also I was able to fold the dress and petticoat in a carry-on suitcase with no wrinkling! Seriously, this dress was worth every penny!

Thumbnail of user leahp42
1 review
0 helpful votes
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August 25th, 2018

I had ordered this dress about a year ago for my sister to wear at my wedding. I loved it so much that I had to buy one for myself. Susan is excellent to work with. The dress is absolutely beautiful. Couldn't be happier!

Thumbnail of user abigailu
1 review
14 helpful votes
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July 11th, 2018

I cannot rave enough about this gorgeous, beautiful, perfect dress and the wonderful woman who created it! I was already blown away by the photos and decided that this dress had to be my wedding dress. So, I sent in my measurements and in no time at all - SO quickly it was incredible - I had the package on my doorstep! I pulled out the dress and was awestruck - it looked and felt GORGEOUS! Then, the moment of truth: I tried it on. It fit PERFECTLY! It could not have fit better if I had been there for her to measure as she made it! I don't have to have my dress fitted at all - it's incredible! This shop, this woman and this dress are all so highly recommended forever. I am eternally grateful. Thank you SO MUCH!

Thumbnail of user victoriat86
1 review
14 helpful votes
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August 10th, 2018

I ordered this skirt for my 25th birthday because the dress I had originally planned on wearing got ruined at the cleaners. I ordered this last second and the shop owner was so helpful in answering my questions promptly and creating a custom listing for me. I was really nervous that it wouldn't show up in time, but I actually received my skirt ahead of schedule. Not only was the size perfect, but the quality and craftsmanship of the work was beautiful. My friends and family loved the skirt and even random strangers came up to me to tell me how beautiful my skirt was. I cannot say enough good things about this shop and their work. Thank you so much for making me look like a princess on my birthday!

Thumbnail of user kristys39
1 review
3 helpful votes
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February 11th, 2019

I have to say I was worried that buying a wedding dress for $235 just seemed to good to be true. I couldn't wait to get it to see if I had made a mistake. Well I just got it and it is just as pretty as the picture. Good material, nice bead work and everything I was looking for. Best decision yet! Saved money and going to be a beautiful bride in March!

Thumbnail of user kimc387
2 reviews
4 helpful votes
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December 7th, 2018

For whatever reason it won't let me upload the front view photo, so I'll figure it out and upload it later. But the dress didn't have the same design detail at all. The dress I received was very straight-across with the design, didn't have any shape to it. The dress as advertised looked much more elegant. Had I know this was what I was going to receive, I wouldn't have bought it.

Tip for consumers:
"You get what you pay for" I suppose. Don't expect it to look like the picture 100%

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Value
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Returns
Quality
Thumbnail of user candaceh38
1 review
0 helpful votes
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July 2nd, 2018

I ordered a dress for my wedding in Febuary 2019. The dress isn't perfect, I'll need to tack some of the lace flowers and I'll need to change out the sash to cinch my waist a bit more but it looks amazing and worth every penny... looks like a $3000 dress and I paid a little over $400... I was terrified because the horror stories you see about ordering clothes from China but overall I'm very happy with my dress, I also ordered a farewell dress, its a little big but totally fixable.

Thumbnail of user laurenc156
1 review
16 helpful votes
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September 11th, 2018

Shopping online for a dress was such a scary experience. I had no idea who I could trust, but like most budget brides, I really didn't have a choice. After looking at Kate's work online, and talking with her about what I wanted, I had a good feeling about her. I am SOOOOO glad I chose her to make my dress. It was literally flawless. It was custom made, exactly what I asked for and what she told me she would deliver. The workmaship was very well done and the lace and materials she used were obviously high quality. I really can't believe I got such a wonderful dress for a wonderful price off of Dressafford. Kate, thank you for making me a beautiful bride for a fraction of the cost. Your work is exquisite and I am so grateful that you made me such a lovely dress.

Thumbnail of user rebeccah349
1 review
12 helpful votes
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July 31st, 2019

I ordered the Midi Dot Lace Illusion dress July 3rd and it arrived July 29th. I am a size 6 to 8 in US clothing and small busted. I had a seamstress measure me and then compared the measurements to what was listed on line. I decided to go ahead and order the next size up based on the measurements which wound up being a size 12. It is really pretty, however, the petticoat is absolutely not needed as there are already lots of layers to the dress. For me the dress is way too fluffy and the tulle is bunched up in the back of the dress quite a bit. Overall a very pretty dress, but I don't think I will be wearing the dress. Unfortunately, returns are difficult since this is not an American Company and so I will just be selling the dress online.

Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

Thanks for sharing your shopping experience with Dressafford!
We wish you have a nice day!

Regards,
Alex

Thumbnail of user crystalm517
1 review
0 helpful votes
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June 16th, 2021
Verified purchase

After having a disaster of a first dress from a consignment shop, I came to dress afford with hardly a month to spare. I found a look based on a style I found in a bridal salon but was out of my price range. I placed my order on May 31st for a custom fit with a petticoat. I paid the express shipping and it came in exactly 14 days later. It looked nearly identical the one in the picture. The only difference was in the back instead of having a V shape it went straight across, which wasn't a bad thing. It was the perfect fit and it was lighter than the one I tried at the salon. Everyone is pleased. It passes the test. This is my dress! (Including a picture from the salon for comparison)

Tip for consumers:
Get the petticoat. It made all the difference. Order within time.

Products used:
Wedding gown

Service
Value
Shipping
Quality
Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

Thanks for sharing your shopping experience!
May happiness always be with you!

Thumbnail of user marissaa34
1 review
1 helpful vote
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February 10th, 2021
Verified purchase

Honestly I was so nervous about getting the dress after ordering I saw all theses bad reviews and I freaked out! Today I received the dress and it's the exact dress I ordered! Fits ALMOST perfect the bust part is sitting above my breast which I'm sure I can get adjusted with a seamless where I live but the dress is perfect besides that. I was beyond nervous expecting the worse and now beyond excited
Thank you Dressafford. I am sorry to thoses that had a bad experience

Tip for consumers:
I had a good experience I may have been lucky

Products used:
Wedding dress

Service
Value
Shipping
Quality
Thumbnail of user dannie135
1 review
0 helpful votes
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March 31st, 2018

The dresses are goregous and my bridesmaids love them! Just exactly what I in vision ed and they fit great! These dresses arrived earlier than I expected and are perfect. The colour's just what I wanted and they are the right length and everything. Fast processing and shipping! Thank You! (^_^) Thanks so much

Thumbnail of user majah4
1 review
19 helpful votes
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December 1st, 2018

I was skeptical because of all bad reviews, that is why I am leaving a review which I usually don't really do. So I ordered the dress and asked for the pictures once it is ready. I recived the pictures and I got stressed as the dress looked similar but different than the online picture. I tried to cancel it but I eventually I decided that they can go ahead and ship it, because for custom made dress I would get only half the price back. The dress came in the mail ON TIME few days ago and I was 100% sure I am going to hate it and I will need to find a new dress in one week but I opened it and I was shocked, it is cool and material is good, dress fits great and I am really glad I gave it a try! Totally worth it. I wanted to add pictures but this website is not letting me post any of them for unknown reason... I do not like the belt they made though so I am going to make a different one, but that is just a personal preference.

Thumbnail of user raquelm88
2 reviews
1 helpful vote
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June 26th, 2019

This dress wasn't that comfortable as expected and the skirt was not proportional to the top. I customized the dress and I wasn't terribly fond of it, but the quality was lovely. I will take it to the tailor to see if it can be fixed. Thanks anyway!

Thumbnail of user jenniferc600
1 review
0 helpful votes
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September 15th, 2018

I'm super super happy with this shop. It's a custom design of a dress I saw on a show and I had to have it but couldn't find it. Tina was such a sweet business to work with. They were hands on and a part of everything with me, the fabric, the process, they were with me and gave me options to work with. I can't say anything bad. Definitely would work with again :)

Thumbnail of user jenj71
1 review
2 helpful votes
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April 8th, 2019

I placed my order February 20, and recieved the dress today.
I did custom measurements.
I am so happy with the dress. Fits nice and the quality is amazing. It literally looks like an expensive dress from a boutique. Not a $203.00 usd online dress.
Josh was the BEST customer service representative. I dealt with a few but he was the best.
When ordering the dress I asked for a peticoat to be added as the dress was an A line, but I wanted a ball gown.
I asked for a corset back instead of zip.
I asked for 2 inches be added to the sleeve.
Everything met and surpassed expectations.
Bead work is beautiful. Lace work is beautiful.

Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

We thank you very much for sharing your happy shopping experience with us!
Have a nice day!

Thumbnail of user elisac78
1 review
1 helpful vote
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August 7th, 2019

The dress is wonderful.

Everything is great no matter the fabric of the dress or the type of the train.

The dress is really nice and it makes me look like a queen.

Thank you very much for your service. Hightly recommended!

Thumbnail of user kimz44
1 review
0 helpful votes
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February 21st, 2020

Do NOT order a dress from them! They have my money but did not deliver my dress and is now canceling the order!?! They still have my money they've had it since January 23! Don't do it, you will regret it

Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

Sorry for all the trouble and misunderstandings.
Please kindly note we listed ETA before checking
Outline and customers shall take the date for reference.
(current 45 days for turnaround time)
It is our super busy season and we just came back from our
Long national holiday. Not to say our productivity of the suppliers
Is affected by the virus.
We are trying all our best to make and deliver the dresses ASAP.

If you can not afford to wait a little long we will have to cancel your
Order. Please kindly note processing refund request will take 8-12
Days universally. Thanks for your cooperation. We can be trusted.
No worries.

We are a small but decent business. We may be not good enough to
Make everything perfect as you expected but we made it through all those years
With lots of happy customers. Please kindly note words may hurt. Have a nice day!

Thumbnail of user lindap600
1 review
2 helpful votes
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July 25th, 2019

I ordered a custom measurement dress because I am so short, and what was sent was not at all the dress depicted on the website. What I ordered had a bloused top onto a more fitted skirt that flared after the hipline. So it should have fit at the hip. What I got was a fully gathered skirt onto elastic at the waist. Looked hideous. My hip measurmenet ws 31". Fabric at the hip measured 75"! Looked like a potato sack. Customer service would not take it back, even when I sent pics to show that it was not what I ordered. Offered me 20% refund. I should have thrown $170 down the toilet.

Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

Hi Linda,

Good day.
This is Alex from DressAfford. We are sorry to hear that the dress does not fit you well.

I checked pictures of your dress from our QC department and there is nothing wrong with the
Measurements. When I refer to your review I began to figure out.
Below is the measurements you submitted in our system, kindly note I did not mean to expose your personal measurements.
Bust: 39
Waist: 31.5
Hips: 38.5
Height: 61

You stated in your review My hip measurmenet ws 31". Fabric at the hip measured 75"!
Honestly I haven't seen a dress with hips measurements of 75‘’ yet.
But we could see your actual hips measurements does not keep accordance with the one
Submitted in your order.
Please kindly note we are not to blame for the ill fitting but we still offered you 20% refund under
This circumstance. Your understanding is appreciated.

Best Regards,
Alex

Thumbnail of user tamaraj52
1 review
25 helpful votes
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December 12th, 2019

Different material used!
Neckline terribly uneven and poor workmanship.
All made in China
Customer measurements provided and about 1.5 sizes too big.
Need to find a wedding dress in 3 weeks!

Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

Hi Tamara,

Sorry for any inconvenience may have caused you.
I checked pictures of the measurements of the dress
And everything seems fine. I am unable to figure out what
Caused the ill-fitting. The neckline part is indeed uneven and we would
Like to compensate on the issue. We will have our customer rep reach to you
Via our support email to help resolve the problem. Sorry again.
Have a nice day!

Best Regards,
Alex
Seems great.

Thumbnail of user emilioc22
1 review
1 helpful vote
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May 7th, 2019

Stunning dress for my special day! Thank you for your beautiful attention to detail:)
Shopping online sometimes is like gambling but I just got my luck!

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Thumbnail of user dressaffordc
Dressafford C.
Typically does not respond to reviews

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