Dressafford

Gown did not fit properly and horribly made and because of the Coronavirus, I could not return it within the 14 days. They would not give me an extension to return. Very poor customer service.

When the dress I ordered finally came, it was nothing like the pictures I saw. It was very cheap looking and poorly crafted. The return policy states that you can return it "easily" and just have to pay the return shipping. What they don't tell you is because the company is based in China, the return shipping can be $40 to $70. Additionally, they take out the shipping fee that they paid to get it to you. You also don't get your refund until it arrives back to them which takes about a month. Overall, I took about a $70 loss on this dress. I was already upset about that, and then when I checked the tracking number of my order, I realized that it was returned to the facility two weeks prior and I hadn't gotten my refund. I emailed them right away and they had some excuse about moving facilities and not having got to it yet. They did refund my money shortly after that. While they always responded to emails, the communication was very poor. Could not recommend them less to anyone. They were absolutely horrible to deal with.

I ordered a wedding dress from dress afford for my June wedding. Customer service before the order was great early an immediate response, polite, personal etc. I received the dress and it was of horrible quality, the lace on the dress was completely different than pictured, the color of the dress is a cream, not the white that I ordered, the lace at the bottom of the dress is sewn off center. There is supposed to be a satin belt with the dress and instead it is a thick band of dress material sewn into the dress. The actual fabric of the dress is a cheap flag material. It also had modesty cups sewn into the bust, although several inches higher than the natural bustline so not physically possible to hold what they intended. I sent three emails to the company with no response before I disputed the charge. Only then did I get a response offering me an 80% refund minus shipping costs after I had shipped it back to China on my expense. They also offered the option to donate the dress for a 50% refundinus shipping costs. I am still in the process of disputing the charge because the dress I received barely resembles the dress I ordered. I am only a few weeks out from my wedding with no dress and I'm out $200. I also left a review on their site which still hasn't shown up which leads me to believe that they suppress the negative reviews on their site. Save your money and your time. The photos are not what you will receive and you are flushing your money down the drain. This was my first time ordering from a site like this and it will absolutely be my last.

I fell the victim to the customer service. The agents were fast responding and polite, so I thought that the dress will be done professionally and fit my measurements. How wrong I was! I received the dress which looked nothing like the picture on the website. The website had a gorgeous, stunning dress and I received something that I was ashamed to wear. It looked so cheap that I would not give even 5 cents for it. My measurements were taken by three different people separately so they are 100% correct, but the dress does not fit me at all. Its too short, there is a belly (I look pregnant, but in fact am slim and have an hour glass figure). The bust is too big, the waist is too small. Also, I was promised a satin, and it is... underneath the tulle! Tulle looks like a curtain from the window! When I wear the dress, there is no satin visible! IF YOU DO NOT WANT YOUR WEDDING RUINED, DO NOT BUY FROM HERE! I am so shocked, when I wore the dress I just broke up in tears. There are no words to describe how disgusted I am at the dress and the service.

The dress is wonderful and there are hundreds of options to wrap it around your chest! The material is very comfortable and the service is great! Thanks Mireia for everything... I love it!?

I ordered a dress on May 5th and it said it would be here on May 29th and it is still at the carrier location it says. My wedding is June 6th, I am starting to get nervous

I ordered a dress for my wedding in June. I love the dress, but the color is completely off. I ordered the dress in white, but the color is not white. The color is more of an off white/Ivory. The dress pictured was more white than the dress I received.

When I contacted customer service I was told that I could return the dress, but I would have to pay a 20% return fee and shipping. I asked the agent if these fees could be waived as this is an error on their end. I was told no and that a returned dress is useless to them. I asked why I would have to pay to return a product that was incorrectly described or shipped and the agent basically said to bad and wouldn't escalate this issue to a supervisor. I was also told that each manufactures have a different understand of color and the dress I received was white in color.

Cute dress, but terrible company and customer service. Stay away from this company if you are planning on ordering a dress for your special day. Dresses maybe be cheap on this site, but it may cost you more in the long run or cause undue stress.

The material is amazing and it fits comfortably exactly the measurements i gave. But make sure you tell her your height.

WORST CUSTOMER SERVICE EVER!THEY NEVER STARTED MY DRESS AND LIED TO ME ABOUT IT BEING FINISHED IN 24 TO 36 HOURS NEVER SENT ME TRACKING INFORMATION AND ISNT RESPONDING TO MY EMAILS. I WANT MY MONEY BACK. I PAID FOR EXPRESS TAILORING AND SHIPPING GOT NEITHER! DRESS HASNT EVEN BEEM UPDATED TO SHIPPED. AND THEY CLOSED MY SUPPORT TICKET WITHOUT GIVING ME ANY TRACKING INFO VERY SUSPICIOUS AND I BELIEVE THEY ARE A COMPLETE SCAM! IT IS NOW THE 3RD OF APRIL AND STILL NOTHING I WAS SUSPOSED TO HAVE MY DRESS BY THE 2ND! I WANT MY MONEY BACK WORST a WEBSITE EVER AVOID LIKE THE PLAGUE!

Ordered custom size dress, came 2 size bigger. No refund or even offer pay for taylor. Dissapointed.

Didn't get my dress on time, it was a month late, and didn't send it to the change of address I asked for.

I was so happy when I found out my wedding dress could have pockets. The pockets are lovely and satin lined! Definitely recommended!

Surprise! Perfectly crafted. The sleeves are not transparent as displayed online but I do not care! I am buying another one today!

It's perfect. The dress I ordered from them made me feel beautiful and comfortable at the same time.
Because I'm short and have a short torso, I already have in mind of what kind of dress I'm getting. I would suggest to know your body first, the type of dress that suits and compliments your body, and comfort level.
So a little something about me. My body shape is spoon so I would gain weight around my stomach. I'm not particularly comfortable with mermaid dresses because the slim fit would just emphasized what I don't want to be seen. By that, halter tops and other emblishments would make the focus on the torso instead. Since I do get bloated after a meal, I didn't have to worry my stomach peeking because it's perfectly hidden. I was carefree all night.
The dress was sewed and assembled professionally.
The only thing that I questioned was the emblishments because it look like goldish tone on the model but when I unboxed mine it was a little bit off like it was more light yellow orange. After a while of wearing the dress, the beads seems to move around and little bit loose but I didn't mind since it was just a couple of beads.
Additional info:
I chose the color stormy and customized the dress to my size. I am 5'2,110lbs, 32-28-35.5.
Stormy is like a grey-blue color and eventhough I wasn't expecting the beads to be more a little orange it was just luck that both colors compliment each other.

Love it. Fit was perfect and the seller was attentive to my questions. Speedy response. Thanks alot.

The dress fits nice and snug and I felt like royalty! Thank you! Fast shipping too. Cute and not see-through.

It came right when I needed it an it fits perfectly definitely satisfied thank you. True to size, perfect dress!

I am so very impressed! I had searched everywhere for a dress for an awards ceremony. I went to all the major department stores, the plus size specialty shops, and a few local gown sales places. NOTHING! I was at a loss when I started looking online. I searched for plus size dresses, and this site came up. I really liked their selection and affordable prices. I then narrowed my search for just a line dresses, knowing that's what looks best on me. I was extremely nervous because I only had 2 weeks for the dress to get here, and if it didn't fit, I would be left with nothing. So, I read reviews and thought I'd take a chance. I'm glad I did!
The dress came earlier than expected. I ordered on Dec 1st. I received the dress a few days ago. My shawl had come in a couple days sooner, but it was a separate order because I forgot to order it with the dress. I did not get a custom fit, I ordered the dress just as it measured for a size 26. It fit just as I had expected. I will be wearing a bra with it just because I am going to an event with high school kids, and dont want to seem inappropriate with a little too much cleavage. But if it were for an evening out or an adult cruise, I would have been fine. As everyone else has said, the dress is well made, and is beautiful. I do not wear dresses and don't like clothes shopping period, so this was great to have it arrive and fit. The split in the dress comes to just above my knee, and the length is just perfect for me. I can wear flats and still not drag on the floor. I am about 5'7&. The material is flowy and hangs well. The netting and embroidery at the top is not itchy at all, and sits well. And the top comes right to my neck, so I will not have to worry about wearing a necklace.

Thank you so very much this site! I may be looking for a mother of the bride dress shortly... and with out a doubt, I will be ordering from you. I'm not even stepping foot in the mall!

I am beyond happy!

Beautiful dress and excellent fit. Terrific communication and customer service. Will order more dresses.

Color was not as ordered and by the time you return the dress, You get very little of your money Back. Would not recommend

I came across this site from one of my bridesmaids, I wanted a burgundy long dress for my bridesmaids so I asked them to search for a dress they all liked online. I do a lot of online shopping so I was game for this idea. The dress they all agreed on was one from dressafford.com. I noticed the site was a Chinese based site, so I was a little weary however Ive ordered from Chinese based sites before and the products were actually good quality and looked like the pictures. I decided instead of ordering all 6 dresses I would order two in case they werent good. I made sure to check the return policy first and it said that returns were accepted upon contacting customer service first with an explanation, however that they would not pay for shipping back.(which I thought was reasonable). So about a month later I receive my order and boy was I disappointed! Dresses both did not fit my bridesmaids that measured themselves prior, material was not good quality and extremely heavy, material was not sewn well so it was baggy in all the wrong places and it did not look like the picture online. Only nice thing was the colour. I emailed the customer service for a return with a detailed explanation and they emailed me back saying that my return would be accepted however not only would I have to pay for shipping back but they would only refund me 80% of the product back and would also deduct the free shipping that was originally included from the sales price. So basically they only refund you 50% of the product...

Another thing to note, if you look at all the good reviews below click on the reviewers history they have only posted a review for this site. Clearly fake reviews by the company.

Save your money and dont bother with this company!

Found my dress the first day i went online! They have a lot of beautiful options! Very affordable and beautiful quality. I love my dress!

Delicate and beautiful dress and great person who cares about what she makes and how this suits the person who buys it!