• Dressafford

Dressafford

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Overview

Dressafford has a rating of 3.1 stars from 238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dressafford most frequently mention wedding day. Dressafford ranks 18th among Wedding Dresses sites.

  • Service
    25
  • Value
    27
  • Shipping
    27
  • Returns
    22
  • Quality
    24

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.7%
Positive
11
Neutral
1
Negative
5
112
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How would you rate Dressafford?
Top Positive Review

“Was nervous about buying such an important dress online”

Morgan B.
3/6/24

Was nervous about buying such an important dress online, but couldn't find anything I loved locally. So, I took a chance! The dress was beautiful! It was high quality, sizing was accurate (used their measuring guide). Just ask them any questions, click, and buy!

Top Critical Review

“Total scam. Don't buy.”

Pavlina P.
5/10/24

Total scam. Don't buy. The dress looked cheap and smelled of chemicals. The apliques on the dress were glued on, not sowed on. My dress was also badly designed. I submitted my measurements yet the zipper hole was way too small for me to even try on the dress. I ended up calling Chase and reporting them as fraud.

Reviews (238)

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wedding dress (47)
Thumbnail of user carlim2
1 review
0 helpful votes
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November 19th, 2018

Received my dress last week. It's beautiful; meticulous craftsmanship and luxurious materials. It was a touch on the big side, especially in length, but I've found someone to take it up and take it in for a reasonable price. My tip would be to send your measurements exactly as they are. Despite the slight miscommunication, working with the seller was excellent. And I can't wait to wear the dress when I get married in April.

Thumbnail of user kaylaf15
1 review
0 helpful votes
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April 1st, 2018

I actually ordered this dress in a burgundy color and I love it! I ordered just one to have my bridesmaids see if it is something they will like. The fabric is very high quality! I absolutely love it and can't wait for them to try it on! Seller is very easy to work with and great communication! Will be ordering 5 more soon!

Thumbnail of user lorenap17
1 review
1 helpful vote
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April 5th, 2019

I just love my two wedding dresses I bought on dress afford. I received them yesterday and
I did not expect to be so beautiful.
The quality of the materials is amazing.
The seller also provided excellent communication and service! The delivery was on time.

Thumbnail of user cynthial209
3 reviews
0 helpful votes
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July 17th, 2021
Verified purchase

I ordered the "exquisite Bateau Short Sleeve High-low Wedding Dress With Tiers And Draping." As the standard sizes were not at all a match for me, I provided customized measurements. I was contacted by the tailoring department with additional information to confirm the measurements I provided, and I did have to submit a few modified measurements. When the dress arrived it was tailored perfectly. It is much fuller than I expected, having 14 total layers of material! All I had to do was add a bustle and a bit of ribbon for a pop of color. I couldn't be more pleased.

Tip for consumers:
Be sure to provide accurate measurements. Dress is tailored exactly!

Products used:
Wedding dress, veil

Service
Value
Shipping
Quality
Thumbnail of user juliah208
1 review
1 helpful vote
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May 22nd, 2019

The dress was constructed ok, but it required extensive alterations to make it fit my body properly. I did provide my measurements and I was aware alterations would be necessary. Alteration fee was more expensive than expected because I also asked the tailor add more sparklings onto the dress. I have to spent almost double price but my wedding is in a week so I don't really have any other options at this point.

Thumbnail of user jacquih19
1 review
0 helpful votes
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October 22nd, 2018

I love this item! It was well worth the money. Postage took a little time but I put that down to international shipping and the time of year and probably my impatience. But highly recommended. Very friendly and helpful. Kept me up to date with making and shipping my dress.

Thumbnail of user sherrye22
1 review
0 helpful votes
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April 7th, 2018

This dress was made to my measurements and the fabric is so ethereal and soft. It's a good-quality dress. I felt dreamy when I tried it on and can't wait to walk down the aisle in this masterpiece! It arrived on time and Susan is very good at communicating which put my mind at ease. Love it! Thank you!

Thumbnail of user jodia37
1 review
0 helpful votes
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May 27th, 2019

I was nervous purchasing without seeing the product first, but Estella was great responding back and forth to achieve the right color. I do wish the tulle was softer, but maybe with another layer it would be fine. Considering the price compared to other tulle skirts, I would definitely recommend. The fit of the skirts to what we ordered were perfect!

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Value
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Thumbnail of user catlinl1
1 review
0 helpful votes
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June 23rd, 2021

Such a wonderful dress for such a prefect day! I was very iffy about ordering a dress offline but when it came in it fit amazing. I didn't have to have anything done to it! They have some beautiful wedding dresses!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

Thanks for liking our store and product!
May happiness be with you and your family always!

Customer Support

Thumbnail of user lauraq10
1 review
0 helpful votes
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July 12th, 2018

I cannot express how wonderful my experience was with this shop. Turnaround was extremely quick and the dresses are of such a high quality they can't be compared. The fabric is so soft and dreamy and photographs beautifully. We had a small sizing issue and Helen didn't hesitate to correct the issue, she was wonderful. I cannot wait for my daughter and niece to wear these stunning dresses at my sister-in-law's wedding. The best quality flower girl dresses. Unique, flowy and true to the photos.

Thumbnail of user shannonn49
1 review
3 helpful votes
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December 17th, 2019

I ordered a bridesmaid dress on this website and the dress came in a timely manner. But the dress was 2 sizes too small. I'm a size 4. The material was incredibly cheap. The cost was $108.09. I would never purchase a dress of this material for $100. I would spend $20 on a dress like this. I tried to return the dress and the policy that was sent said they have to take 20% off for shipping. I would have to spend $65 just to send it back to China. The suggestion was to sell it on eBay or craigslist if I chose not to return it or donate it. Total rip off. I still need a dress for the wedding. Scam!

Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

Hi Shannon,

Good day.
Sorry for any inconvenience may have caused you.

The sizing of the dress runs true to our size chart and
Everything is correct on your order. If customer purchased
Incorrect size and would like to return for a refund, we are
Afraid he/she must follow our return instruction to get a
Refund. Return policy is presented online for our viewer's
Reference and if you do not agree with company policy
You can choose to shop elsewhere before.
Usually if you use USPS service to ship the item back
The postage will be around 15-20 USD through all those years.
65USD is insane and policy maker should be blamed. Not us.
If you think postage is too much we can also offer to issue 50%
Refund if you donate the dress to Goodwill or other organizations.
It is a plan B which makes the world a better place.
I hate to say but If you are looking to buy a 20USD dress I think you've come to the
Wrong place the first place. We recommend wish.com. Thank you
And have a nice day!

Best Regards,
Alex

Thumbnail of user sandrag276
1 review
0 helpful votes
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September 13th, 2018

I absolutely love this dress. I was nervous about ordering without trying it on, but the reviews were glowing so I gave it a shot. My wedding is August 11th, and I ordered this dress in May. It came 10 days after it shipped- which is amazing. Just as I worried about, the dress didn't zip up and was a little too small. I contacted Olivia right away and she assured me she would remake the dress and send it asap- and that we'd discuss returning the one I had once the new one reached me and I confirmed it fit. Ordered the second on in June and received it a week later! Not only does it fit perfectly, but I have plenty of time to adjust it if need be. I cannot say enough amazing things about this company and Olivia. It can be scary not knowing if the dress pictured, will come as is- but it's way more beautiful in person! Thanks!

Thumbnail of user andrear982
1 review
2 helpful votes
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August 11th, 2022

I received the wrong dress in the wrong fabric and they would ONLY take a return if I paid over $200 in shipping. Than they said they would accept it but never provided a return label after over a month. I do not recommend.

Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

Hi Andrea,
Sorry for all inconvenience this may have caused you.
Please kindly note return shipping is on customer's part and we kindly ask our customers to use USPS economic shipping to ship the dress back for a refund.
We are sorry but we do not provide prepaid shipping laber for return requests.
The shipping fee is around 15-60 USD depending on the areas and shipping weight. If you use other shipping method the shipping fee will be unexpected.
Thanks for your cooperation. Have a nice day!

Regards,
DressAfford Team

Thumbnail of user susann767
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

I ordered a dress from here for an upcoming wedding I'm going to be in. I had it custom made to fit. I ordered the color blush, which based on their color chart should have been a beige pink color. I opened the package and it was a bright PEACH color! I emailed them my concerns and all they said was I ordered blush and not blushing pink and included a color chart. I cannot return the dress because it was custom made. Do not order a dress from this place unless you order a swatch of the color or want to be disappointed. I have added a picture of the color from the color chart they sent me and the color of the dress.

Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

Hi Susan, please kindly note you selected a blushing pink color. It is a different color
From the color blush. The color Blush and blushing pink are two differernt colors.
Your understanding is appreciated.

Thumbnail of user indahd
1 review
0 helpful votes
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July 10th, 2018

This dress is so beautiful. It came quite quickly and had a nice extra bracelet inside. The quality of it is amazing. I am going to look gorgeous on my wedding day! When I show it to people, they are impressed at how nice it is. I highly suggest buying a wedding dress from this shop.

Thumbnail of user chimenec
1 review
0 helpful votes
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April 19th, 2018

The dress is absolutely stunning and just as described / shows in photos. I was in contact with the designer throughout the whole process, and it shipped to Norway in just one week! I would highly recommended ordering online from this company. Thank you to the great designer for providing me this gorgeous dress for my wedding.

Thumbnail of user kayleeh25
1 review
24 helpful votes
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May 29th, 2020

I bought a wedding dress and they said shipping was not at all impacted by the virus. I was supposed to get the dress over a week ago at the latest. The representative I have talked to is rude and isn't very helpful and said supposedly it was sitting at a shipping carrier. I now have almost no time until my wedding and no dress! This place has left me depressed and frustrated! Never ever ever purchase a dress from here!

Thumbnail of user helenm249
1 review
0 helpful votes
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October 22nd, 2018

Wearing this satin wedding dress is so flattering and well-made. This dress is beautifully designed to suit the figure. One can be comfortable and stylish at the same time. I think every woman who lives in a temperate climate should have one and I think it is a must to have if your wedding in cooler weather. Packaging is beautiful and it arrived on time. I LOVE this! Its so simple and beautiful, even the packaging was gorgeous, a real cute, personal touch.

Thumbnail of user whitneyt27
1 review
0 helpful votes
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August 26th, 2018

The lace is so intricate on this dress, I am extremely pleased with all the materials used to make the dress. It fits me perfectly like a glove! I could have never found an amazing wedding dress like this at a boutique. Kate was extremely wonderful to work with as well! She did an amazing job. LOVE IT.

Thumbnail of user carlaw60
1 review
0 helpful votes
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October 26th, 2018

This is the most comfortable, beautiful dress I've put on in a very long time. It's sure to be my favorite fall and winter prom dress. It is so soft and comfortable. I ADORE this dress! You made it absolutely perfect with the custom sizing! Perfect for my party! Thank you Thank you! Thank you so much Helen. I can't wait to place my next order.

Thumbnail of user alfredb40
1 review
0 helpful votes
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September 10th, 2018

This dress is gorgeous! Thank you so much Polina, you are absolutely fantastic. I did take the built in bra out because it was a bit uncomfortable and it looks nicer without it but the dress itself is EXACTLY like I pictured. I love that you took the time to send me updates and photos of the dress and asked me for added extras that you thought would be lovely. I cannot wait to wear it next month! Thank you again.

Thumbnail of user cherylw274
1 review
2 helpful votes
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May 24th, 2019

You are always sceptical to buying online like this... you never know what you are going to get, especailly after reading negative reviews of this shop from China.
First of all dressafford is wonderful to have contact with. Agent Jennifer answers quickly and is very very nice.
The dress was over the top good. Good quality, good fabric, and good sewing work! The lace is soooooo beautiful!
Do not be afraid to order anything from dressafford! You will not be disappointed!

Thumbnail of user alexv145
1 review
30 helpful votes
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January 20th, 2020

I bought a dress which looked beautiful in the pic. Gave them measurements as they asked. Completely wrong. When it game it was a very b grade version of the dress. So dissappointed. Waste of money I can not wear this. It looked nothing like the pic as you can see just horrible

Thumbnail of user dressaffordc
Dressafford C. – Dressafford Rep

Hi Alex,

We are sorry that the dress failed to satisfy you.
We took pictures of the dress to our tailoring team
And they thought you might submitted incorrect body
Measurements. Otherwise it will look nice on you.

We source the best material to make affordable dresses
Worldwide and we helped thousands and thousands of brides
Save the money and complete the wedding day. If you seek
Help from a local tailor and they will help with the fitting.:)
Mostly there will be three fitting alterations for a wedding dress
If you order from a local wedding boutique.
We know alteration fee may cost more than what you pay for the
Dress, 183.89USD but it is not all our fault.

We refunded you 30% of total payment, 59.1USD a couple days ago
And it is a pity you still decide to write a negative review after receiving the
Compensation. Have a nice day!

Best Regards,
Alex

Thumbnail of user magdalenas19
1 review
0 helpful votes
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May 21st, 2018

I love the dress. It's perfect in size. It is more light green than on the photo but this may be because of the specifications of my laptop ( and I love it even more actually). Thank you for the belt and a cute ring :) I'm 100% satisfied with this purchase and I can recommend it.

Thumbnail of user ajp10
1 review
0 helpful votes
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March 31st, 2018

Beyond pleased with my purchase! Such a beautiful dress and I can't wait to wear it on my big day! :) The ladies were fantastic to work with and were very patient with all of my questions! I would add a picture of my dress but I'll definitely need a few alterations first. (: Thank you, Dressafford!

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Shop Wedding Dresses, Bridesmaid Dresses and Prom Dresses at Dressafford. We have the latest and trendiest styles! Just look at our catalog to find your dream dress.

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Dressafford C.
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