• DSstyles

DSstyles

Write a Review

Overview

DSstyles has a rating of 1.9 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DSstyles most frequently mention phone case problems. DSstyles ranks 222nd among Mobile Accessories sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
See all photos
How would you rate DSstyles?
Top Positive Review

“Bought from them in Amazon before, also buy phone case from their site”

Yu G.
10/23/15

Bought from them in Amazon before, send them message and realize they are the same store. Very good experience with no problem. Their store in Amazon is having 90% feedback. I am happy with my swarovski iPhone 6 case. Would recommend to anyone else. Check for their logo.

Top Critical Review

“Do not use this site!”

simon D.
11/24/10

Do not use this site! Spent approx three weeks waiting for my case which never came and they never contacted me. Emailed them and asked what was happening which they then told me my item was out of stock and would be in 'soon'. Waited another week, then retracted my order. Miraculously the day after they sent me an tracking code with a long letter stating that they do not know when my item will arrive as it is still on order from Hong Kong. Will be contacting paypal for a refund. Stay away, someone wants to nick your money and treat you like a mug whilst your phone gets scratched and damaged!

Reviews (43)

Rating

Timeframe

Other

Reviews that mention popular keywords

hong kong (5) order (20) 2 months (3) phone case (10)
Thumbnail of user yug2
Hong Kong
9 reviews
24 helpful votes
  • Send Message
October 23rd, 2015

Bought from them in Amazon before, send them message and realize they are the same store. Very good experience with no problem. Their store in Amazon is having 90% feedback. I am happy with my swarovski iPhone 6 case. Would recommend to anyone else. Check for their logo.

Tip for consumers:
Sometimes buying from their Amazon store is cheaper.

Service
Value
Shipping
Returns
Quality
Thumbnail of user simond3
GB
1 review
6 helpful votes
  • Send Message
November 24th, 2010

Do not use this site! Spent approx three weeks waiting for my case which never came and they never contacted me. Emailed them and asked what was happening which they then told me my item was out of stock and would be in 'soon'. Waited another week, then retracted my order. Miraculously the day after they sent me an tracking code with a long letter stating that they do not know when my item will arrive as it is still on order from Hong Kong. Will be contacting paypal for a refund. Stay away, someone wants to nick your money and treat you like a mug whilst your phone gets scratched and damaged!

Thumbnail of user frankd5
GB
1 review
4 helpful votes
  • Send Message
March 17th, 2011

Spent £30 plus postage on a mobile phone case. It took almost a month to arrive and the quality is rubbish. The stand on the rear fell off and the case was shoddy and cheap with lots of sharp edges. Not even worth £1 in my opinion. Informed DsStyles that I wanted a refund but they offered me another case valued at £16.99 in exchange.
Replied to them that i wanted a full refund and now they won't reply.
Stay away from this sham of company.

Thumbnail of user jillw4
New York
1 review
4 helpful votes
  • Send Message
October 14th, 2014

I spent $230 on a fully crystallized iphone case and it looks nothing like the picture on the site. Crystals started falling after one week of use. WILL NOT come back to the site again, big disappointment.

Thumbnail of user ng8
GB
1 review
13 helpful votes
  • Send Message
November 7th, 2014

Went on to the website which looked great. Placed an order and waited nearly three weeks for it to arrive. Tried tracking the order to find it was coming from Hong Kong.
Ordered what looked on the website like a black marble cover. It eventually came and its so disappointing... Looks like a worn out grey blackboard and feels like its made out of cardboard!
It came with no receipt either.
Trying to find a way to return it and will contact PayPal in the first instance.
Certainly not worth the money and I'll be looking for another one.

Thumbnail of user christines5
California
1 review
14 helpful votes
  • Send Message
January 24th, 2012

All of these reviews are completely right. Don't listen to the reviews on their so called website. This company is trash and I will never ever do business with them again. It's sad that I saw them on a local news station and fell for this crap bc that just means there are many other who will do the same. My phone case took over a month to get to me and when I let them know it wouldnt fit, they said sell it on eBay or give it as a gift. How professional... Not. I hate this company.

Thumbnail of user stefaniea
New Zealand
1 review
5 helpful votes
  • Send Message
December 18th, 2011

I can't even justify giving this site a rating of 1! I'm absolutely disgusted in them. Yesterday i ordered a case and screen protector totally $80+, last night i checked my account and they had charged that amount plus an extra $230! WTF! I sent them an email straight away instructing them to cancel my order and issue me a refund. As yet i've heard nothing back! They better not reply saying it was posted already as it was ordered on a sunday! Don't go near this site!

Thumbnail of user julieh55
GB
1 review
10 helpful votes
  • Send Message
March 8th, 2015

I'm still waiting for my refund from buying a phone case they never had. I have to jump through hoops with Paypal for my money. My advice is go somewhere else. At least you'll get what you paid for.

Update. They gave me the refund but I had to get nasty with them and threaten them with spreading bad reviews. They say they never received any of my emails dispite replying directly and using their customer contact form. They're just rip off artists.

Thumbnail of user davidm170
Utah
1 review
12 helpful votes
  • Send Message
February 5th, 2014

There was no indication that this company is out of Hong Kong until after I ordered my product and got their confirmation email. 8 days later, it is just leaving Hong Kong today. Even though I haven't received my order yet, I can't give it any higher marks when they aren't upfront about the shipping times and location before you order. Use PayPal if you must order from this company.

Thumbnail of user kevinc143
GB
1 review
0 helpful votes
  • Send Message
April 13th, 2016

I am amazed by how poor the products are that I purchased. They are not worth anywhere near the amount I paid and look nothing like the pictures.
I will try and get my money back but I suspect I will never hear from them again. I am very disappointed in myself for falling for there scam.
Definitely do not buy from this company.

Thumbnail of user davidm208
Pennsylvania
1 review
10 helpful votes
  • Send Message
August 8th, 2014

This website is complete garbage. I ordered a camera case for $54.99, payment left my account immediately. A month later to find out through an email from DSSTYLES that the item was out of stock yet the item I ordered was still for sale and now at a higher price online. They offered a similar item and I asked for a FULL REFUND.
I want no business with this company ever again and this website should get shot down.
2 months later and money hasn't been refunded...

Thumbnail of user kitb1
GB
1 review
6 helpful votes
  • Send Message
May 28th, 2015

Originally was told i would receive a full refund. 3 weeks later i have someone else stating i wont unless i send it back on my wallet (back to China, so more expensive than the product), I will never shop from here again, nor would i suggest it to anyone else.

Thumbnail of user stellak
Hong Kong
1 review
4 helpful votes
  • Send Message
November 28th, 2012

I am already an old buyer of DSstyles. 1 case for iPhone 4,3 for iPhone
4s and now two others for my iPhone 5(yes, yes, I am quite obsessed
With phone cases), see how many cases I have bought here! They should
Really upgrade my account to vip if they have. Ok, just kidding.

They have range of swarovski phone case. I am not that bling
Bling stuff fascinates, but their cases always catch my eyes. So this time I
Ordered a crystal one. I really made a big decision, because the price of it
Is much higher than those normal ones.

It came in mail in the expected day. Good package as usual. I can't help
To shift it to my old one. Not a bit loose! Fits perfectly, protects the edges
Of the iPhone very elegantly.
They never disappoint me at this. It quite lights my mood up every time I
Look at my new sparkly case. How my friend will do when they see
My phone? A big wow? Can't wait to show my case to my friends!

Thumbnail of user bobb59
GB
2 reviews
2 helpful votes
  • Send Message
November 9th, 2014

Stay away from this site! They sell cheap imitation junk from China; and then refuse to give a refund when you receive it, because you need to have a refund approved within 2 days of receipt... this is not possible when they won't answer your emails! I wouldn't be surprised if they have not got hold of my credit card details and selling them all over the Internet!

STAY AWAY

Thumbnail of user nikolast
Arizona
1 review
2 helpful votes
  • Send Message
October 16th, 2014

DS Styles posts fake reviews of their own company

All positive reviews are fake and have been posted by the scam website DS styles.

Through some thorough investigation, and some common sense, I have discovered that these thieves at DS styles are fluffing their own reviews.

Their products are fake and all you will get is a priority mail letter with a note claiming a shipping delay.

I spent $95 on two cases, and I received a working tracking number two days later stating it was an "international letter". When the priority mail arrived, I didn't even need to open it to know I got scammed, because it was just a flat letter carrier.

There was just a photocopy inside stating in poor grammar that the product will be delayed in shipping. No contact information, no emails returned. Forced to seek reimbursement thru bank or paypal.
IF YOU WANT PROOF, I can provide it.

Tip for consumers:
They immediately steal your money. You will know you got scammed already when the tracking number shows you are only getting a priority letter.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mariuss18
New York
1 review
3 helpful votes
  • Send Message
December 30th, 2015

I ordered from DSStyles few items for funny X-mas gifts but delivery was not sure to arrive in time. DSstyle customer support was sincere and left a message telling me the delivery might be after Christmas. I asked to cancel the order and get a refund.
DSstyles was very prompt, sent the refund within hours (considering the time zone difference).

A+ for promptness and professionalism.
Thanks

Thumbnail of user annoyeds
Australia
1 review
8 helpful votes
  • Send Message
April 25th, 2014

Does not deserve one star. I ordered a camera case from America. The money in my account left from CHINA! 6 days after my order was complete and paid for, I received an email to say it was NOT IN STOCK but they were selling them. They offered me a similar product- I ordered red, they offered a lurid hot pink, and when I said no, they told me a refund would take 2 months. Incredibly angry with the poor service and deception of products not available and the location.

Thumbnail of user dorleneg
Colorado
1 review
5 helpful votes
  • Send Message
February 9th, 2012

They are such a ripoff - they do not take returns unless it's a manufacturing problem and even then you need to get a rma number and return within two days of receipt. Also the cheap piece of crap that affords absolutely no protection to my phone isn't what I expected for almost $50. Also, I got an email on 1/15/12 stating that my item had been shipped - but it was actually shipped 1/31/2012. Just a mess all around - I'd be embarrassed to even give this item away it's such crap. Horrible!

Thumbnail of user joshuat15
Georgia
1 review
18 helpful votes
  • Send Message
February 2nd, 2014

I considered myself a good shopper, but I blew it on this one! Bought a Casio watch & it proved to have some defects. Left a msg. With the seller explaining the situation but got no reply whatsoever. Not even an acknowledgement that they even recieved my email. Had to go to Casio repair svc. & was told to send it to them for repair. I had read the reviews before my purchase, but gave them the benefit of the doubt. My mistake! Go elsewhere for a watch purchase!

Thumbnail of user graceg
Pennsylvania
1 review
4 helpful votes
  • Send Message
July 10th, 2012

Beware... Beware... Beware...

Unfortunately I ordered a $200 crystal case before I saw all the websites that complained about this company. Two days after I placed my order I emailed them requesting to cancel my order. They replied that it was already in production and they could not cancel. I checked their website, I did not find anything stating I couldn't cancel my order. A few days later I received my order and already a crystal fell off. I wrote to them and they stated they would send extra crystals and some glue. I didn't want to go through a lot of hassle so I agreed. The next morning another crystal fell off. I wrote and told them, they said that it's natural for that to happen. The following day a third one fell off! All this within 5 days of having the case. In each response to my emails they try to talk me out of sending the item back. I am going to have to go to PayPal to help me with this.

Thumbnail of user pamelab10
GB
1 review
10 helpful votes
  • Send Message
January 15th, 2014

Had been trying desperately to find a case for my new Mac air 11" every site I looked at they were either not available or costing £60+. Then I stumbled across DS Styles and found the perfect case and by simply buying a new case for £9 I got P&P FREE.
Both cases have just arrived and I am really impressed with the style and quality I am sure they will turn a few heads when I am out and abou

Thumbnail of user kt6
New York
1 review
18 helpful votes
  • Send Message
August 17th, 2010

So far so good
I emailed them first about changing colors on a specific case while at the same time emailing crystalicing.com with the same case question. Got an answer from dsstyles in about 2 days saying they'd do it just to pay through paypal and it would cost 200$. Icing told me over 600$ hah. So i looked in this site more. I emailed dsstyles again asking what size crystals they used and so on and then saw they have live chat. You have to be on late if youre on the east cost of american since theyre in Japan. I spoke with a very nice man who helped me set up my account and answered all my questions. When you order a swarovski crystal case, they take about 5 business days to make a first draft to show you. Then 7 days to make a second draft, and 10 to make the final product. You can get a full refund before they send it and then a 5% restocking fee if you don't like at you get within two days of it arriving. I started this and payed on friday night, its tuesday, got my second email from them saying they received my payment and my first draft is being worked on. I added in some extra things I'd like, and we'll see what happens. I mean I made my payment through paypal with my amex card so honestly nothing can go wrong for me here. I'l update when I get the case.

Thumbnail of user dionnew4
Australia
1 review
6 helpful votes
  • Send Message
January 14th, 2016

I had a small issue and sent an email. Their response was prompt and helpful. I will definitely be using these guys again for future purchases.

Thumbnail of user jerryleeb
Virginia
1 review
5 helpful votes
  • Send Message
July 13th, 2015

I ordered two initial earrings & I love them. No problems with product, emailing company, nor shipping.

Thumbnail of user daleb34
Utah
1 review
1 helpful vote
  • Send Message
February 25th, 2015

Very fast, everything fit well and looks great. I was very surprised and I'm very happy with the product and service!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

DSstyles superlative Swarovski crystal phone cases created for iPhone 8, iPhone 8 Plus, Samsung Galaxy S8,, S8+, Note 8, iPad mini and many other devices. Ds smartphone cases and accessories all goes stylish yet with the best price. Shop online in Dis...

Company Representative

Thumbnail of user stylesd
Styles D.

How do I know I can trust these reviews about DSstyles?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about DSstyles?