Dunkin' Donuts has a rating of 1.6 stars from 187 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dunkin' Donuts most frequently mention customer service, and large coffee problems. Dunkin' Donuts ranks 159th among Coffee sites.
Dunkin- plover, WI. Love this restaurant in Plover, WI. Great staff, friendly, accurate and smiley. Jonas, manager and staff focus on quality coiffe and food. All food. Coffee is the best. I am there every day. Love this place. Thanks to all the staff there! You are the best. Very clean also. Quick drive thru. Cyndi and Mike💕
I got a dozen donuts this morning. Out of jelly donuts at 8:30am. When I got home, I found that the donuts were "sweaty" and cold. The chocolate frosting was wet and sticky. I can only assume that they were frozen or at least sat in a fridge. The donuts were not at all like what I have had in years past. Walmart has better donuts which is do sad.
The DD in the speedway at corner of rt28( Falmouth rd) and Bearses way.
I ordered 2 donuts an egg and cheese was told crosssaint were unavailable an would an English muffin be ok. I said yes. 10 minutes later I asked what's was going on the lady said "please wait only two of us ". I waited 5 more minutes at which point 5 employees came out of back with manager from smoke? Break I asked my money be returned the said only manager can. He came over an began gruffly questioning me an asking for a receipt. I repeatedly asked for my money to be returned and he just kep stalling. I left upset without my food or money while the (?) manager mocked me laughing saying Go contact corporate! I Eill NEVER again buy from Dunking donuts because of this
Never!.
I wanted to leave my feelings about the terrible service that I receive every morning from the dunking 2270 E market st, east York Pennsylvania. They never give me the food as I ask for and I am always patient and I complain again because I also work with customer service, but it does not fail, they do not say good morning, they rush you to take the order and then give it to you wrong and it is money that one misses.
I've been buying coffee for over two years with Dunkin' Donuts and lately their coffee been very water down it's like they're using the same coffee, and just adding more water and it's bad enough we paid more than what we should for coffee when we could go to Wawa's and get
A large coffee for weigh less than what we pay
For a Dunkin' Donuts so please get it together and stop watering down the coffee….thank you
Anyone that is thinking about applying at Dunkin Dounts in FDL think twice before you do. The are not a company you are going to want to work for. They schedule you when you tell them your not available and then fire you and then the manager is so unprofessional she goes and tells everyone she just fired you to people she knows you know bad bad unprofessional place to work they are nice to you and like it when you kiss their $#*! but then turn around and shove it in your $#*!
Went to the new Dunkin Donuts in Conover to get some donuts to take home to my family. The people were very polite but the donuts were dry and stale and stuffed with regular cream instead of the bavarian cream my family loves. I was very upset seeing as I ordered them at 0752 in the morning on August 20th
When me and my friends went to Dunkin' it said on the sign door that it was closed and we had to go through the drive through. For some background me and my friend go to this Dunkin almost every week. So we go through the drive through and we tell them we want to order and they don't say anything so we go up to the window and the workers shut the window in our face while they proceeded to let other people through and purposely ignore us after the 10th time of trying to get their attention they finally say they refuse services to people in the drive through who aren't in cars and threaten to call the police. So overall would not recommend this Dunkin.
Tip for consumers:
No
Products used:
No
Me and my mom go to that one dnd every morning and one morning I got snakin bacon and it was raw so we asked them to remake it and he did not do it so we got are money back and left this was at the dnd on tusk
We paid $19 for a cream cheese,hash browns,decaf Cof large,donught, and a refresher and only got the refresher,decaf coffee, and the doughnut and we waited very long for our order asked and never got it cause " we didn't pay" when we did
I will never order online I paid for my order twice because it still had the same order up saying place your order so I thought my order didn't go through so I paid for it twice any only got one order no refund or anything no call back and they said I will hear from someone trouble
I do not have any complaints besides the fact that my cup of coffee was sticky when handed to me. They just keep it a little too dirty in there for my liking.
I received a $25 egift card for Dunkin Donuts for my entries on my coke rewards. I added the card to my Dunkin account and transferred the money to my existing Dunkin card. It should the updated amount.
When I went to use it, the $25 was not on the card. OKay
I requested Coke Rewards to send me a new card and got basically "NOT OUR ISSUE" as a response. Dunkin gave me the same response. Having been in IT for years reputable vendors log ALL transactions so it should be doable under those circumstances.
I'll make sure I keep egift cards longer from now on.
Went to the Dunkin' Donuts on Route 1 in Saugus Ma and they got my order wrong twice. First they cooked my sandwich with plastic on it and the second time they didn't cook the sandwich at all, I bite in it and it was cold.
Overhyped and overpriced. Poor quality donuts in a busy and inconvenient place. Neither worth the time nor the money! Never again!
Products used:
Donuts and some drinks
I just found out that when Dunkin makes your drinks, like iced coffee among other things they WILL STIR YOUR DRINK. They will also stir other people's drink that are coming from home with a mug/thermos WITH THE SAME $#*!ING SPOON. UNSANITARY & DISGUSTING. I will now be spending my money at Starbucks or another coffee shop with cleaner practices.
So many locations that don't have products, the drive through staff couldn't be bothered to give a $#*! or even act like they are at work and not just talking to a random stranger. $#*! this company
Put tomatoes back on the menu for avocado toast so many people are tired of the food just dropping off the grid starting to never want to come back. Employees agree with me!
It's great to see our local DD back open with a new staff. New SM closed the store down to completely clean and organize it. They are knocking it out the park.
Old school DD customer
The cups and lids you have are the worst get it together and get ones that work and don't spill or leak everywhere I'm getting tired of being burnt by hot tea or coffee its bull$#*!
I am in love with their iced coffee! I always get one and it's always just the way I like it! I love having breakfast at Dunkin Donuts. They make sure I have my day starting off great!
I was coming through Georgia today and decided to stop by Dunkin' on lake Oconee I went through the drive thru it was very fast and steady services and the employee April greeted me with great customer service she is awesome
The chocolate chip muffin is out of this world. I also like the vanilla chai drink. I wish there were vegan options though because I probably shouldn't be eating dairy.
My niece orderered a dozen doughnuts what we ordered was a dozens I didn't want first of all they never have cream filled or custard filled and I am more than dissatisfied and disappointed
Way too expensive for crappy products.
I have been going to Dunkin' Donuts for years and I have found since going there first of all their products are poorly made. I will clarify the statement I always get a green ice tea and it's very very weak it doesn't make a difference what Dunkin' Donuts to go to is very weak. Also they are way over priced for their products. For an ice tea I pay between 227 to 262 for one large iced tea which is way overpriced for garbage. I can go to a Cumberland Farms anywhere in New England and only pay $. 99 plus tax for ice tea. With the tea is me much better than Dunkin' Donuts is. Also if you get any of their pastries they are also very crappy and very small but the amount of money they're asking for them. They are way overpriced also. Cumberland Farms is much cheaper. Honey dew donuts might be more expensive but they have a pet a coffee and also pedal pastries for the amount of money you're standing and it worth it. Dunkin' Donuts is a rip off as far as I'm concerned all they're interested in doing is stealing money from the public by making crappy products. I remember as a kid you used to see them making donuts at the donut shop. Today everything is so small it's a factory and it's all about money not about the customer. Some franchises I go to don't even let the employees get tips which is ridiculous. As far as I'm concerned Dunkin' Donuts stinks.
I placed my online order and set it to be picked up at 10:20. They did an amazing job with the actual coffee, however the customer service was awful. I will not say this person's name because I do not want to publicly shame this person, but she needs to be fired or reevaluated. I asked for my order and she slams the coffee on the counter and walks away. She didn't even listen to the rest of what I had to say, given the fact that I was also waiting on munchkins. Even before that, I said "excuse me ma'am" and she looked at me and walked away. I would like to clarify that I am a TEENAGER that works 6-12 hour shifts in the restaurant industry. It doesn't hurt to be nice to someone, especially a customer who gave no disrespect in the first place. Sure have some attitude if i was rude, but I am just trying to get my coffee and go. Also, every time I come, it's either a "oh i didn't see your order i'll do it right now" or "can you wait we have a long drive thru line." That is not an excuse. Anyways have a good day.
Address: 179 Millers Run Rd, Bridgeville, PA ******* HAS gotten my drink order wrong 5xs now and no sticker because they know it got messed up. I ask for 2 cream 2 sugar and 4 shots of hazelnut. THEY TURNED IT WHITE. I can not have Alot of cream due to lactose intolerance yet they continue to mess it up. WHY? Then they gave us a hard time saying it was right and we only ordered a medium for $4.16 and said the cream was right? I have gotten the drink for years I know when it's not right. I will let everyone I know not to go to that location.
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