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Dunkin' Donuts has a rating of 1.6 stars from 187 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dunkin' Donuts most frequently mention customer service, and large coffee problems. Dunkin' Donuts ranks 159th among Coffee sites.
Dunkin- plover, WI. Love this restaurant in Plover, WI. Great staff, friendly, accurate and smiley. Jonas, manager and staff focus on quality coiffe and food. All food. Coffee is the best. I am there every day. Love this place. Thanks to all the staff there! You are the best. Very clean also. Quick drive thru. Cyndi and Mike💕
I got a dozen donuts this morning. Out of jelly donuts at 8:30am. When I got home, I found that the donuts were "sweaty" and cold. The chocolate frosting was wet and sticky. I can only assume that they were frozen or at least sat in a fridge. The donuts were not at all like what I have had in years past. Walmart has better donuts which is do sad.
Correct me if I'm wrong but I go to Dunkin' Donuts all the time abs get a frozen coffee but I go and it's watered down and warm and she tells me that's how it is Like no it's not so don't lie to me
I really like their new perks program. I don't like not being able to just spend cash like normal, but you get a lot of free stuff from it!
This morning, I went to dunkin donuts on south nevada, in Colorado springs colorado and I had asked for avocodo toast with bacon, and when I got it and sopend the box. Guess what I saw. They forgot to put my bacon on it, and that is what I was in the mood for, so I am pretty mad about it because avocode toast with bacon on it is the best in the world, and, they had no lemoade for the reshears and i do not like green tea because the flovor is not the best, but I love going to this place but I might not go there snymore.
Had nothing in stock no workers to help and waited there for 15 minutes then they didn't want to return the money cause they didn't know how
Tip for consumers:
Don’t go to this place
Products used:
Shoes
As I was driving to the drive thru, there was 2 guys in white van that DID NOT stop at the stop sign and cut me off. As I continue to the drive thru the 2 guys parked their van and started yelling and cursing at me. As I tried to still place my order, he tells me I will not get the food from here! The employee that was on drive thru tells me to hold on. I waited about 2 -3 minutes then he comes back on just to tell me I CAN NOT PLACE MY ORDER TO GO SOMEWHERE ELSE! I was leaving the drive thru I told the employee was he serious? The guy in the white van that cut me off, yelled and cursed at me with MY BOY S IN THE CAR says I told you, "You will not get food here I own this Dunkin Donuts" continue to argue. Then that was not enough he then gets in the van and follows me. Again, MY KIDS ARE IN THE CAR! The whole time no one is doing anything. I cannot believe that this guy with no uniform on was allowed to behind the counter and get on the mic from drive thru to cause all this commotion. Again, WITH MY KIDS! I never felt so unsafe. They were so unprofessional.
Tip for consumers:
Unprofessional, Rude, and not safe at all
You have to try the pumpkin signature spice ice drink it's so good the spice in it amazing the whip cream amazing everything amazing
Not that I'm a food critic but the tv commercial for the sausage,egg,cheese left a lot to be desired. Looked like more of a bread sandwich.
They charge because of a refill they get the order wrong and they can't do there job right that in order to get a refill is not to charge
Products used:
coffe for dunkin donuts
A great way to start my day with dunkin' donuts coffee and favorite doughnuts. Always fresh and creamy doughnuts.
Great coffee! Terrible donuts! I am pretty sure that their donuts are shipped in and are no longer made in stores anymore!
Products used:
Coffee only !!!
I came to Dunkin with my and we're rude and didn't give her food. I don't like how the ignored my mom.
Rip off. Could fit my xl hot coffee in a small cup. Huge gap at the bottom of the cup that I could fit about half my hand in it
She was very polite and positive.she took my order and was very quick with my order and everything on my order was well made even my coffee.
The employees are extremely nice and amazing. The store is very clean and organized. And the food exc… is delicious.
Tip for consumers:
If you make an order for pick up and accidentally put the wrong thing, you can tell the employees and they will most likely make a whole new one and let you keep both your old, and new drink.
Products used:
Drinks.
How sad is it that now neither Dunkin nor Starbucks gives you a free coffee on your birthday! Seriously?
I asked for oat milk and they gave me normal milk I'm lactose intolerant and have plans tomorrow overall I think Starbucks is better
Tip for consumers:
Overall I'd rather much go to Starbucks
The donuts looks good but when you bite into the donut it tast like my crap not worth even a 1cent gross taste like eating dry paper.
Order was cut in half without notifying the costumer. They did not discount the
Order either. Very bad service.
When you order decals coffee and they run out of it they will give you regular coffee and say you got decaf. The food always made wrong.
$#*!ty service cold sandwiches and stale hashbrowns should've went to McDonald's this place real went to $#*!
Duncan employee Monica at 3300 Wilson blv made my day with her bright smile and excellent service. Your COP friend.
Nothing is better than a bite of donut and a sip of coffee in the morning. My favorite donut is a Bavarian creme.
A new one just opened up on Fiske but very limited choices. No lattte's or creme-filled donuts. Disappointing.
Don't waste money on Avocado sandwich is horrible
Bacon not cooked, tomato chunks so big unedible. Yuck
I love going to Dunkin' to see my amazing bf there I love you so much Neptune and you mean the world to me :)
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