• EasyCanvasPrints

EasyCanvasPrints

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Overview

EasyCanvasPrints has a rating of 2.9 stars from 432 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EasyCanvasPrints most frequently mention customer service, poor quality, and full refund problems. EasyCanvasPrints ranks 99th among Art Prints sites.

  • Service
    144
  • Value
    144
  • Shipping
    143
  • Returns
    66
  • Quality
    137

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
5
Neutral
0
Negative
15
180
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How would you rate EasyCanvasPrints?
Top Positive Review

“So pleased with results”

Millie B.
12/30/23

We ordered update pictures of our sons, and chose canvas. The results were very good. Quality and value of purchase was surprising. Would definitely recommend this service. Also delivered several days early.

Top Critical Review

“Horrible! It's a fraud! Be careful!”

Susanne K.
9/13/24

I would like to have my money back. As you can see from the photos, the pictures are damaged: the paint is peeling off the acrylic because they were improperly packaged. The adhesive tape was applied directly to the picture, or it shifted during transport. The outer boxes had no damage. Only when we opened the box did we realize that the adhesive tape was applied directly to the picture. Additionally, the adhesive tape was placed in such a way that it did not hold the picture securely. As a result, it was loose inside the packaging after the adhesive tape came off. I have photographed one of the adhesive tapes for you, where you can even see the paint stuck to it. Moreover, the pictures have several 'print streaks.' This clearly shows that the printer used did not have enough ink. I have also tried to photograph these streaks. Additionally, you will receive the complete photos as requested. I am more than disappointed and must inform you that I will definitely not be recommending your company.

Reviews (432)

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customer service (84) canvas prints (96)
Thumbnail of user sg551
California
1 review
0 helpful votes
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June 14th, 2022

Have used them many times but this one was wrinkled. Called in for a replacement. They are reprinting and shipping another one. Should have been caught before it went out

Thumbnail of user daniell1566
Kentucky
1 review
0 helpful votes
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November 25th, 2021

You all are amazing with the quality that goes into these pictures. I'm having some made (16x20) for Christmas presents. I'm a fan and life time customer. Thank you again

Tip for consumers:
You will not regret. Quality is through the roof. Awsome place to deal with

Products used:
Canvas prints

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Value
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Quality
Thumbnail of user alexe29
California
1 review
1 helpful vote
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June 10th, 2014

I love Print Copia for their customized canvas prints. I uploaded a copy of my family and was able to decide on each detail of the print design. I received my print quickly and it was exactly what I wanted. It was 25% off with free shippping too!

Thumbnail of user js1755
Colorado
1 review
3 helpful votes
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June 17th, 2022
Verified purchase

I ordered 4 8x8 canvas prints as special gifts. "Next day shipping" is NOT next day. I placed the order and the following day received an email titled Your Order Has Shipped. (I trustingly believed it, and was reassured the special gifts would arrive in time.) Only to discover all that had occurred was the creation of an address label. The Items did not ship ( leave the facility) until 7 business days after the label was created! (Items Arrived 5 days past the company's arrive by day indicated in their email.) Thus the special gifts arrived well past the needed and indicated time, Anticlimactic and very disappointed.

I appreciated the ease and smoothness of navigating their website, creating the prints and payment process.
The quality is equal to what you pay with the sale/discounted prices. The frame is good and sturdy. The novelty of having a personalized canvas print; I would recommend.

Cautions- One print came out a little bit fuzzy -possibly a lower picture quality. The website does not indicate picture quality as some other companies do. (I did NOT check for any recommendations on picture specs.)
Two prints have corners that are not taunt.
The solid color sides on one of the canvases was not an exact color match and it's alignment is off kilter.
If your not on a time limit for an arrival then all in all a decent convenient service,
All things considered I would use again.

Tip for consumers:
It’s a good service and a fun novelty to decorate your informal space on a budget with your own images.
For best quality results: Ensure your photo’s specs are within recommended parameters.

Products used:
8x8 canvas print

Service
Value
Shipping
Quality
Thumbnail of user bobbiel61
Idaho
1 review
0 helpful votes
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November 10th, 2021

This is one of my favorite purchases from EasyCanvasPrints. Thank you for allowing the option of creating other sizes than just the regular sized canvases.

Tip for consumers:
Fabulous way to save favorite images.

Products used:
Canvas prints

Value
Shipping
Quality
Thumbnail of user pamelac364
Washington
1 review
0 helpful votes
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February 21st, 2020

I suggest you call EASY CANVAS immediately after placing your order to have them look at it to make sure it will be to your liking. Their site does not inform you if the photo you're using will not make a good print. I called them for something else, and the rep volunteered that information which I was very grateful! Also the hanging systems that they offer does not come attached to the pictures which is not clear when you order. What else isn't clear on their site is that their prints do come with a complimentary bracket on the back of the print for hanging. If I had known that I would have never ordered the hanging systems for the 1 order. I had a second order without adding the hanging systems. Anyhoo, I informed EASY CANVAS that I paid MICHAEL's to attach the hanging systems to my 5 pictures, and Easy Canvas immediately processed my refund for the hanging systems. I loved their work, and I will definitely use them again in the future!

Thumbnail of user deborahh1361
Alabama
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

I ordered 3 different canvases from you within days of each other. I was not impressed with this one. Unfortunately, it was the first to be ordered and therefore was the first to be seen. I was so disappointed and I was already regretting ordering the other 2 canvases after seeing this one. Although the photo on the canvas is just as I ordered it the back looks like it will come apart. It appears to have been done by someone who has either never done it before or they just were in such a hurry that they didn't care how it looked or whether it would come away from the wooden frame it was attached to. The packing was thrown together very badly, with wide packing tape holding the canvas to the cardboard backing and send without the hanging kit. I was surprised when the other two came and were very professionally done. Also, the packing of those two canvases was very well done and the hanging kits were included in both. Sorry, I am very disappointed with how this canvas was attached and packed so I am only giving you 1 star. However, if I were rating the other 2 canvases I would give them both 5 stars.

Thumbnail of user thomasc2451
Illinois
0 reviews
0 helpful votes
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June 23rd, 2022

There website is laid out very well. Easy to get the picture you want on canvas. The end picture came out excellent I would say try it you will be surprised.

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Thumbnail of user charlesr39
Singapore
11 reviews
41 helpful votes
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November 6th, 2020

Over 7-8 years, they delivered Top Quality Canvas Prints (over 30 Large Prints). On the last order, the wood used for the frame was too heavy to hang on the wall (3 small prints), and Customer Service offered zero value when they finally responded to my email. The 3 prints are a total waste of money. The order prior to this last order took extra weeks before I received it. Poor Quality Product PLUS Poor Customer Service EQUALS Lost customer.

Thumbnail of user ertrudei
Pakistan
4 reviews
1 helpful vote
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December 30th, 2020

I have a extremely good super and superb revel in with you because you're the maximum reliable i love your working style however due to your customer's terrible behavior, i'm not happy with you.

Thumbnail of user carolb2397
Illinois
1 review
0 helpful votes
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November 28th, 2021

I am impressed with the quality retained in this enlargement. The photo is a frame capture from a video i took of my horse drinking water. I recommend them, and will definitely buy again.

Tip for consumers:
Very easy to upload photo from the phone’s photo roll. Shipping was crazy fast, and the images were better than i hoped for. That is why i went back and bought so many more.

Products used:
Canvas photo prints

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Value
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Quality
Thumbnail of user marcyc49
Michigan
1 review
1 helpful vote
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September 3rd, 2021
Verified purchase

I'm so happy with your work! I love my new pictures! I was hoping my photos had good enough quality. And they came out amazing! And SO fast! Thank you!

Products used:
Canvas pictures

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Value
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Quality
Thumbnail of user carlak123
Oklahoma
1 review
0 helpful votes
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November 19th, 2021
Verified purchase

Great price, easy order process, secure and protective packaging, quick shipping, beautiful canvases ready to hang! I ordered four: two for me and two for gifts.

Products used:
11x14 and 16x20 photo canvases.

Thumbnail of user denisen210
Nebraska
2 reviews
0 helpful votes
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November 23rd, 2021

This picture was the last time our mothers were together for July 4 th celebration. They both have passed on now but we remember that day bividly. Now through your creation and keep them forever.

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Thumbnail of user yuliyak26
North Carolina
1 review
2 helpful votes
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May 30th, 2023

I ordered 3 canvas and 2 out of 3 are blurry. Tried to contact customer service and no response. I would not order anythinh from them anymore. Very disappointed.

Products used:
Canvas

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Value
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Thumbnail of user mosesk30
Mississippi
1 review
0 helpful votes
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November 8th, 2021

I was totally satisfied with our pictures. We will definitely order more. Fantastic. The canvas prints were very nice with a great frame. Definitely will be some Christmas gifts.

Thumbnail of user brenth232
Maryland
1 review
1 helpful vote
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May 14th, 2020

Ordered a large, custom size of 18" x 50" and it arrived fast and perfect. You gotta send in a quality pic if you want it to look good all blown up folks!

Thumbnail of user judithe254
Pennsylvania
1 review
0 helpful votes
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June 20th, 2022

This is Photo says it all and you did a great job I'm putting it together. The work you guys do is awesome I've used you twice already and was never disappointed.

Thumbnail of user danib86
Michigan
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Turned out better than I had imagined! I was worried about the words wrapping on the side but it's very minimal. I am very pleased with how it turned out and will be ordering more!

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Thumbnail of user garys1794
Georgia
2 reviews
0 helpful votes
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November 16th, 2021

Excellent work. Each time I order, it's fast and I'm kept informed of the shipping date and expected date of arrival. Thank you got the great customer service.

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Thumbnail of user hadenr2
Georgia
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

The quality of their work was second to none! Was so impressed with how easy the process was, and how quickly they turned around a masterpiece for me.

Products used:
Canvas Print

Service
Value
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Quality
Thumbnail of user jonathanb1094
New Jersey
0 reviews
0 helpful votes
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January 12th, 2022
Verified purchase

As an artist, I placed an order to see if my artwork could be reproduced into inexpensive prints. A good outcome would have meant a long stream of continued business in good volume. What I found is the quality of the print is fine, but you can't get a full image printed on the viewing-face side of the canvas. After trying to use the automated tool without success, I spoke with a customer service representative to order an image that would NOT be cropped at all, specifying that the full image would need to appear on the front of the canvas. I was told I would need to purchase a custom size (at quite a premium price) to make that happen, and so I did. I approved a proof that showed exactly what I wanted. Then the canvas print arrived with the image wrapped on the sides - an image inconsistent with the image shown on the proof. And EasyCanvasPrints refused to correct the error. Instead, customer service tried to get me to buy more and pay more for EasyCanvasPrints to do a reprint to correct the error. EasyCanvasPrints refused to acknowledge its responsibility for the error. I don't know if EasyCanvasPrints is dishonest or incompetent, but it sure has no integrity to the service it provides. I recommend you find another company unless you really don't care about the product you receive.

Tip for consumers:
If the automated order process does not provide EXACTLY what you want, order it - quality of image is very good. But, if it is not, find another supplier.

Products used:
Custom sized print without crop

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Value
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Returns
Quality
Thumbnail of user barbaram1157
New York
1 review
2 helpful votes
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June 15th, 2020

They wont reimburse their terrible print and dont even review before sending out. DONT BUY
Seems cheap but not. They offered to reprint mine and charge me shipping
Absolute terrible customer service that responds 2 wks later
DONT DO IT

Thumbnail of user kathyw65
Texas
1 review
5 helpful votes
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July 23rd, 2016

I sent EasyCanvasPrints good pictures of my artwork and when I received the canvases the colors and quality was atrocious. I had planned to give one canvas to a customer but not now I'm very embarrassed to give this hideous canvas to anyone. DON'T USE THIS COMPANY EVER...
Kathy W.

Thumbnail of user mindyg84
California
1 review
0 helpful votes
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June 13th, 2022

We took a road trip and came across this piece of art, took a picture and had it put on canvas. It's a great conversation piece! They did a great job and the cost is affordable..

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From the business

The leader in custom canvas prints online. Save 85% on canvas prints. Just choose the size and wrap thickness of your canvas print, upload your pictures or art, choose your border and join over 1 million happy EasyCanvasPrints.com customers.

Business History

Turn your photos to canvas with Easy Canvas Prints™. Our photos on canvas are great for decorating your home or office, and perfect as photo gifts! With our easy to use canvas prints designer, you can turn your very own image into a stunning work of art on canvas! Our canvas prints are printed and stretched in Austin, Texas by our team of canvas professionals, and each one comes ready to hang with a classic semi-gloss finish.

Company Representative

Thumbnail of user tylert63
Tyler T.
Typically does not respond to reviews

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