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EasyCanvasPrints has a rating of 2.1 stars from 440 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EasyCanvasPrints most frequently mention customer service, poor quality, and full refund problems. EasyCanvasPrints ranks 92nd among Art Prints sites.
This company does not typically respond to reviews
Quality is horrible. I uploaded professional grade images but received horrible pixalated canvas prints. I uploaded the exact same images again and I spoke with customer care representative and they reviewed the images and said the images looked awesome and not sure why the previous order printed that way and that they would reprint them and send them back out to me. Thought that was great until they wanted to charge me for price of shipping again. Why should I have to pay for shipping on a product that I already paid for but received unusable canvas prints? They should cover the price of shipping to fix their mistake.
Date of experience: December 2, 2019
I use them for family group and office photos and have never been disappointed. High quality and beautifully created displays are always the result delivered.
Products used:
Prints
Date of experience: October 6, 2021
DO NOT ORDER FROM HERE! Quality is poor, price is good, but not worth it, better to pay more and be happy with your picture, then order from this site. After speaking with a rep. About my order, there was no compensation and couldn't do anything for me! Will never order from here again!
Date of experience: January 20, 2017
As usual, easy canvas prints provided excellent quality product, for a great price! This ended up being a gift from a family member to a significant other. Sentimental, and priceless!
Products used:
Customizable canvas wall hanging
Date of experience: November 13, 2021
I ordered December 6th for my wife's Christmas, come Christmas Day my wife had no gift. When I called all they said was they showed nothing in their end, but my American Express sure had the charge on it! The rep was very nice but my wife got no Christmas gift at Christmas and its my fault for ordering from this company. So I guess I will be heading to the mall to replace what I never got! DO NOT COUNT ON THESE PEOPLE TO DELIVER! When calling they could not give care any less.
Date of experience: December 26, 2022
I placed an order for a color picture and they sent me someone else's order. When I called to complain the said they would replace it and have it delivered by June 30,2021, but after I questioned them further they blamed the shipper, but when I spoke to FedEx I was told although Easy Canvas Prints created a shipping label they never shipped the product. When I confronted them with this information they hung up on me and when I called back asking to speak with someone in management they refused and told me they did not have any contact information for management. What a bunch of BS! No Customer Service and no ethics in business! BEWARE OF DOING BUSINESS WITH EASY CANVAS PRINTS. Lastly, I requested refund and challenged the charge based on the fact they failed to deliver as promised!
Tip for consumers:
Look for an alternative to Easy Canvas Prints
Products used:
24 x 36 canvas print
Date of experience: July 1, 2021
They are sending Spam emails from different email address everyday, and there is no way to unsubscribe them or stop them. This is very frustrating! Please do not support such a terrible business.
Date of experience: July 30, 2018
Have used them many times but this one was wrinkled. Called in for a replacement. They are reprinting and shipping another one. Should have been caught before it went out
Date of experience: June 14, 2022
You all are amazing with the quality that goes into these pictures. I'm having some made (16x20) for Christmas presents. I'm a fan and life time customer. Thank you again
Tip for consumers:
You will not regret. Quality is through the roof. Awsome place to deal with
Products used:
Canvas prints
Date of experience: November 6, 2021
I love Print Copia for their customized canvas prints. I uploaded a copy of my family and was able to decide on each detail of the print design. I received my print quickly and it was exactly what I wanted. It was 25% off with free shippping too!
Date of experience: May 30, 2014
I ordered 4 8x8 canvas prints as special gifts. "Next day shipping" is NOT next day. I placed the order and the following day received an email titled Your Order Has Shipped. (I trustingly believed it, and was reassured the special gifts would arrive in time.) Only to discover all that had occurred was the creation of an address label. The Items did not ship ( leave the facility) until 7 business days after the label was created! (Items Arrived 5 days past the company's arrive by day indicated in their email.) Thus the special gifts arrived well past the needed and indicated time, Anticlimactic and very disappointed.
I appreciated the ease and smoothness of navigating their website, creating the prints and payment process.
The quality is equal to what you pay with the sale/discounted prices. The frame is good and sturdy. The novelty of having a personalized canvas print; I would recommend.
Cautions- One print came out a little bit fuzzy -possibly a lower picture quality. The website does not indicate picture quality as some other companies do. (I did NOT check for any recommendations on picture specs.)
Two prints have corners that are not taunt.
The solid color sides on one of the canvases was not an exact color match and it's alignment is off kilter.
If your not on a time limit for an arrival then all in all a decent convenient service,
All things considered I would use again.
Tip for consumers:
It’s a good service and a fun novelty to decorate your informal space on a budget with your own images.
For best quality results: Ensure your photo’s specs are within recommended parameters.
Products used:
8x8 canvas print
Date of experience: June 17, 2022
This is one of my favorite purchases from EasyCanvasPrints. Thank you for allowing the option of creating other sizes than just the regular sized canvases.
Tip for consumers:
Fabulous way to save favorite images.
Products used:
Canvas prints
Date of experience: November 9, 2021
I suggest you call EASY CANVAS immediately after placing your order to have them look at it to make sure it will be to your liking. Their site does not inform you if the photo you're using will not make a good print. I called them for something else, and the rep volunteered that information which I was very grateful! Also the hanging systems that they offer does not come attached to the pictures which is not clear when you order. What else isn't clear on their site is that their prints do come with a complimentary bracket on the back of the print for hanging. If I had known that I would have never ordered the hanging systems for the 1 order. I had a second order without adding the hanging systems. Anyhoo, I informed EASY CANVAS that I paid MICHAEL's to attach the hanging systems to my 5 pictures, and Easy Canvas immediately processed my refund for the hanging systems. I loved their work, and I will definitely use them again in the future!
Date of experience: February 20, 2020
I ordered 3 different canvases from you within days of each other. I was not impressed with this one. Unfortunately, it was the first to be ordered and therefore was the first to be seen. I was so disappointed and I was already regretting ordering the other 2 canvases after seeing this one. Although the photo on the canvas is just as I ordered it the back looks like it will come apart. It appears to have been done by someone who has either never done it before or they just were in such a hurry that they didn't care how it looked or whether it would come away from the wooden frame it was attached to. The packing was thrown together very badly, with wide packing tape holding the canvas to the cardboard backing and send without the hanging kit. I was surprised when the other two came and were very professionally done. Also, the packing of those two canvases was very well done and the hanging kits were included in both. Sorry, I am very disappointed with how this canvas was attached and packed so I am only giving you 1 star. However, if I were rating the other 2 canvases I would give them both 5 stars.
Date of experience: August 30, 2021
There website is laid out very well. Easy to get the picture you want on canvas. The end picture came out excellent I would say try it you will be surprised.
Date of experience: June 23, 2022
Over 7-8 years, they delivered Top Quality Canvas Prints (over 30 Large Prints). On the last order, the wood used for the frame was too heavy to hang on the wall (3 small prints), and Customer Service offered zero value when they finally responded to my email. The 3 prints are a total waste of money. The order prior to this last order took extra weeks before I received it. Poor Quality Product PLUS Poor Customer Service EQUALS Lost customer.
Date of experience: November 6, 2020
I am impressed with the quality retained in this enlargement. The photo is a frame capture from a video i took of my horse drinking water. I recommend them, and will definitely buy again.
Tip for consumers:
Very easy to upload photo from the phone’s photo roll. Shipping was crazy fast, and the images were better than i hoped for. That is why i went back and bought so many more.
Products used:
Canvas photo prints
Date of experience: November 16, 2021
I have a extremely good super and superb revel in with you because you're the maximum reliable i love your working style however due to your customer's terrible behavior, i'm not happy with you.
Date of experience: December 29, 2020
I'm so happy with your work! I love my new pictures! I was hoping my photos had good enough quality. And they came out amazing! And SO fast! Thank you!
Products used:
Canvas pictures
Date of experience: September 2, 2021
Great price, easy order process, secure and protective packaging, quick shipping, beautiful canvases ready to hang! I ordered four: two for me and two for gifts.
Products used:
11x14 and 16x20 photo canvases.
Date of experience: November 19, 2021
This picture was the last time our mothers were together for July 4 th celebration. They both have passed on now but we remember that day bividly. Now through your creation and keep them forever.
Date of experience: November 16, 2021
I ordered 3 canvas and 2 out of 3 are blurry. Tried to contact customer service and no response. I would not order anythinh from them anymore. Very disappointed.
Products used:
Canvas
Date of experience: May 30, 2023
I was totally satisfied with our pictures. We will definitely order more. Fantastic. The canvas prints were very nice with a great frame. Definitely will be some Christmas gifts.
Date of experience: November 7, 2021
Ordered a large, custom size of 18" x 50" and it arrived fast and perfect. You gotta send in a quality pic if you want it to look good all blown up folks!
Date of experience: May 13, 2020
This is Photo says it all and you did a great job I'm putting it together. The work you guys do is awesome I've used you twice already and was never disappointed.
Date of experience: June 19, 2022
The leader in custom canvas prints online. Save 85% on canvas prints. Just choose the size and wrap thickness of your canvas print, upload your pictures or art, choose your border and join over 1 million happy EasyCanvasPrints.com customers.
Turn your photos to canvas with Easy Canvas Prints™. Our photos on canvas are great for decorating your home or office, and perfect as photo gifts! With our easy to use canvas prints designer, you can turn your very own image into a stunning work of art on canvas! Our canvas prints are printed and stretched in Austin, Texas by our team of canvas professionals, and each one comes ready to hang with a classic semi-gloss finish.
