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    EasyCanvasPrints

EasyCanvasPrints

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Overview

EasyCanvasPrints has a rating of 2.1 stars from 440 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EasyCanvasPrints most frequently mention customer service, poor quality, and full refund problems. EasyCanvasPrints ranks 92nd among Art Prints sites.

  • Service
    205
  • Value
    207
  • Shipping
    208
  • Returns
    83
  • Quality
    199

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Reviews (440)

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customer service (87) canvas prints (99)
Thumbnail of user daled277
Wisconsin
1 review
0 helpful votes
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November 4th, 2021

As someone who's worked in professional photography for 20+ years and digital printing for almost 5, I was very pleased with the image quality of their product. A few of my images were from 30 year old, 35mm films and I had some sizeable enlargements made. I was pleased with how well they turned out! Their packing & shipping were sufficient for protection (even from UPS). The only issue I have, is that out of the 12 pieces I ordered, 3 of them have begun to develop ripples. I'm thinking that either they weren't stretched tightly enough on the frames or more than likely, they weren't given the proper drying or curing time before being attached. Sometimes being fast, isn't always best. But, I would use them again, as overall I feel they are a high quality printer.

Products used:
Easy canvas Prints

Service
Value
Shipping
Quality

Date of experience: November 4, 2021

Thumbnail of user kalim26
Texas
1 review
1 helpful vote
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February 13th, 2020

I had ordered a beautiful big canvas of me and my husband for Valentine's Day for him as a gift. The package came in my husband thought it was his since there was no name just our address. And it ruined the whole plan I was so sad say the least

Date of experience: February 13, 2020

Thumbnail of user chrisr695
New York
1 review
8 helpful votes
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December 17th, 2019

Despite perfect alignment and cropping, my finished product had a visible 1/4" wide white vertical line through the right hand side. Obviously it was not part of the original photo presented. Upon explaining problem to customer service, they determined that I did not crop it properly. Therefore all my fault. They offered to re-produce at a cost higher than originally paid or a credit less shipping costs.
Stay away...

Date of experience: December 17, 2019

Thumbnail of user kp456
Michigan
1 review
6 helpful votes
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August 31st, 2023

If you'd like to spend weeks communicating with their customer service, having them offer to minimally fix things but not do so without your response, then this might be the company for you. In all seriousness, I should've chosen another company. 2 of our canvas prints are ever so slightly crooked. The most egregious part is that we had an acrylic print made—and it was printed backwards! Completely useless. For a company to offer acrylics, you'd think they would know they needed to invert the image before printing. Ordered a metal print which was not the proper color. I paid for upgraded shipping ($25) hoping to finish a project with the ordered prints—I'm 2 weeks past the promised date and still don't have all of the items. I asked for a
Refund on shipping and was offered $4! Seriously! Find someplace else unless you want recouping your investment and fulfilling your order to become a full time job.

Products used:
Remains to be seen—haven’t received my whole order yet

Service
Value
Shipping
Quality

Date of experience: August 31, 2023

Thumbnail of user timfwhite63
New York
2 reviews
0 helpful votes
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August 30th, 2023

There are so many companies from which to choose. I gave this one a chance using the copyrighted picture I own and WOW! They did an awesome job. I will definitely use them again assuming their prices don't go up. The color quality matches the picture exactly. I'm very happy.

Tip for consumers:
They color match what's on the pic perfectly.

Products used:
canvas made from picture

Value
Shipping
Quality

Date of experience: August 29, 2023

Thumbnail of user michaelg3912
Minnesota
1 review
1 helpful vote
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November 16th, 2021

110%. That's how I feel this company gives. Excellent quality in the photo reproduction to canvas. The care protecting in shipping the final product. There were actually shipments that arrived a few days early of their expected ETA. I had some very big orders and was impressed with the consistency of professionalism. I cannot say enough good things.

Tip for consumers:
Be aware that some of your photos may be too large to be completely transferred the way you would want on to the canvas format. That was my only disappointment. A very important photo could not be entirely transferred, so I framed it with having to leave a part of the photo unseen. Not sure why this obstacle occurred.

Products used:
Digital photos printed to canvas

Service
Value
Shipping
Quality

Date of experience: November 16, 2021

Thumbnail of user lindab1461
New Jersey
2 reviews
0 helpful votes
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December 4th, 2022

Canvas image was blurred. Should have requested new image because enlargement gave a blurry appearance. Customer service was not very helpful. Back and forth over 2 weeks and checking with their art department!? Not 100% guaranteed like advertised. Still awaiting an answer.

Products used:
11x14 canvas

Service
Value
Shipping
Returns
Quality

Date of experience: December 4, 2022

Thumbnail of user doreenp79
Pennsylvania
1 review
1 helpful vote
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February 25th, 2022
Verified purchase

So I was a bit wary given that they are MUCH cheaper than many other options. I was/am pretty impressed - very good packaging, shipping was even faster than I expected, I ordered everything via my phone, and the quality is excellent (especially considering the price). Many other sites are pricier and surely there are additional bells and whistles you can invest in (though they did have many as add-ons on their site), I'd be quite skeptical that many others can match overall value of this site though. Highly recommended!

Products used:
Canvas print

Service
Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user mmfewel
Washington
1 review
3 helpful votes
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July 13th, 2023
Verified purchase

The portrait is of a wedding couple and their first kiss, The canvas print had their heads chopped off! Called customer service, and the representative immediately identified my problem. He told me at no cost they would reprint it into a portrait configuration instead of the landscape. I would only have to pay shipping of $9.99. I asked, "If you can see the problem looking at my order online, why didn't the company contact me for the approved correction or, simply correct it themselves?" I firmly believe Easy Canvas Prints should either reimburse me or provide me with a corrected print at no cost to me. This company is a good example of "BUYER BEWARE."

Products used:
Nothing. Had to throw it away.

Service
Value
Shipping
Returns
Quality

Date of experience: July 13, 2023

Thumbnail of user heatherw1527
Oklahoma
1 review
1 helpful vote
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October 12th, 2023

My canvas is blurry and looks like crap! Walmart is so much better! You get what you pay for! Cheap usually comes with low quality. I'll never use them again! My pic I posted is supposed to be a cow…but you can't tell

Products used:
Canvas

Value
Shipping
Quality

Date of experience: October 12, 2023

Thumbnail of user kh360
Virginia
1 review
9 helpful votes
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May 25th, 2021

$45 into the trash can. Their platform does not offer proofs to ensure the canvas will be what you want. All you get is a small thumbprint of your product. My order came today & its nothing but pixels. What a waste of money!

Date of experience: May 25, 2021

Thumbnail of user terrin106
Texas
1 review
1 helpful vote
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December 29th, 2021

We have Ordered again and again always great customer service. They will not print anything that's blurry. That's the best part. They are located in Austin Texas. I've been satisfied with every single purchase.

Products used:
Canvas

Date of experience: December 28, 2021

Thumbnail of user erican111
Texas
1 review
0 helpful votes
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December 3rd, 2021

I had priced and almost paid for the same product at Canvas People…wow! Are they crazy? No way would I pay more for shipping than the products themselves. That's when I found a quality competitor and took a chance! I won't be going backwards! Easy Canvas gets it! Happy with my choice! Thank you.

Tip for consumers:
Follow and check all prompts - lots of additional considerations!

Products used:
Canvas family pictures!

Date of experience: December 3, 2021

Thumbnail of user jl719
Missouri
1 review
4 helpful votes
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February 15th, 2022

Watch for being overcharged at the end of your purchase! I attempted to use advertise specials more than once to order. The prices always jumped at the very end. I requested help via email, support ticket, and chat. Finally, the chat agent helped me get the advertised price (17.99 per print x 3 + 14.95 for shipping = 68.92) - UNTIL I received my receipt and the charge was 89.28 with NO explanation of the final charge being higher!

Date of experience: February 15, 2022

Thumbnail of user uclabs.llc
Texas
6 reviews
15 helpful votes
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September 11th, 2023

Easy Canvas is a Huge Rip-off as they charge a crazy price for shipping making it look like next day shipping which it is not. It's shipped UPS Ground.

Second many other companies offer Free shipping and actually cheaper print prices.

It was a huge mistake doing business with this company, the service representative was extremely rude and didn't care.

I would not recommend this company to anyone.

Tip for consumers:
Please search the web for other companies as there are many much cheaper and better.

Products used:
Canvas Print

Date of experience: September 11, 2023

Thumbnail of user michaelj1151
GB
1 review
0 helpful votes
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July 8th, 2020

As a Digital Artist from England, making Pet portraits from peoples own photos, I send all my U.S. customer to E. C. P. Their quality and service has significantly improved over the past 2 years and I have confidence in continuing to send my orders there.

Date of experience: July 7, 2020

Thumbnail of user harrietc82
California
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

My Indian friend and I were able to observe a spectacular sunset display from my gazebo that he captured with his phone camera. It had no filters or special lens but the fiery-red color of the snow-covered mountain and the soft greens and browns of the valley in the foreground were captured perfectly. So i ordered a canvas print of it for him to take back to India to show his family how beautiful this area is, and it came out fantastically. It was not cropped or changed in any way, and the result was a perfect "view" that looked more like an oil painting than a photo. I have always wanted to get a canvas print but the cost was out of my reach, but this summer special made it very affordable. So now my friend has a beautiful treasure to show to his family when he returns home to India, and with the special discount coupon that came with it i was able to get one for myself too. Great job Easy Canvas Prints!

Products used:
canvas print

Service
Value
Shipping
Quality

Date of experience: June 28, 2022

Thumbnail of user eb474
New Jersey
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

I have ordered 4 different times over 4 years. 2 orders were perfect. 1 order quality of image I supplied was bad but I was not aware of that. Got a full refund with no issues. 3 years later another canvas came in very dark. Customer service went out of their way to help me, they used their own resources to lighten the image and shipped a new canvas that was perfect. Not sure why the image originally came in so much darker than expected as file was directly from Getty Museum. But Customer Service was again outstanding. Worked with me and made sure I was happy with my canvas. That is Service!

Tip for consumers:
Wait for 93% off sales. They are great at custom sizes and provide terrific customer service. No free shipping but at $10 shipping per large item, it is very reasonable. Just make sure quality of prints you provide is very good.

Products used:
Canvas prints

Service
Value
Shipping
Returns
Quality

Date of experience: December 29, 2022

Thumbnail of user johnp5170
Colorado
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

I had a printing issue with an acrylic print. I sent them a photo and they agreed that it was a production error. They apologized and then offered me an 80% refund for something that is trash. Sorry, we screwed up, but we'll keep 20% of your money and the shipping fees!

Tip for consumers:
Assume that if they make an error, you'll pay for it!

Products used:
None

Service
Value
Shipping
Returns
Quality

Date of experience: May 6, 2022

Thumbnail of user scottj1089
Michigan
1 review
0 helpful votes
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November 12th, 2021
Verified purchase

I thought it would be cool looking, turned out I was right! I'm going to do this format with the pics that I believe need to be shown off, you never know when you're going to snap the perfect picture worth hanging on my living room walls. I am going to keep my house full of art, (capturing one of a kind shots need to be seen), I'll keep buying this canvas format, as long as you keep making them. See the transformation from a cool pic on your phone, to a beautiful piece of art hanging in your house……. Just try it you'll be AMAZED at what you have done. I'm Very very impressed

Date of experience: November 11, 2021

Thumbnail of user courtneyj154
Texas
0 reviews
3 helpful votes
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January 11th, 2022
Verified purchase

I've ordered several canvases from them and ordered a couple of gifts in different sizes using the same image, all were clear but a smaller one. I contacted customer services about the blurry canvas and they blew me off. They've most definitely lost a customer. Terrible customer service.

Service
Value
Shipping
Returns
Quality

Date of experience: January 11, 2022

Thumbnail of user carold2000
Tennessee
1 review
0 helpful votes
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November 3rd, 2023

I am so totally impressed with this company that I will definitely use them again. This print of Venice came out so perfect. I'm even thinking of selling it online and having them reprinted for me. Look at the quality. There are items in that picture that I didn't even notice when I took the original picture and looked at it on my phone. I'm so excited to have this picture. They did such an excellent job. I totally recommend them for perfection. If you want a lifeline memory that you can hang on your wall, please use them!

Products used:
Canvas prints

Service
Value
Shipping
Quality

Date of experience: November 1, 2023

Thumbnail of user jamesg313
Virginia
2 reviews
7 helpful votes
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January 5th, 2024

I would advise against ordering from them. They ruined a christmas gift for a friend by sending someone else's photo to her. They didn't even apologize or care that they sent someone else's photo or bother to respond to my email. I had to call them to get them to resend the correct photo and they had an attitude about it, no apology or acknowledgment of this major embarrassing inconvenience. I told them I needed it expedited to make this right and of course it wasn't expedited. Stay away.

Service
Value
Shipping
Returns
Quality

Date of experience: January 5, 2024

Thumbnail of user lydiar122
New York
1 review
0 helpful votes
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August 30th, 2021

I ended up printing an image of a photo my boyfriend took of the NYC view on a job site and I then printed it in BW to go with our decor. It was done in time for his birthday and the day we got our keys to the new place. I definitely will be ordering again from you guys. Thank you.

Date of experience: August 30, 2021

Thumbnail of user haleys126
Florida
1 review
0 helpful votes
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February 23rd, 2022

Was super hesitant about ordering because the reviews were so split between great and terrible, but took a chance since they were significantly less expensive then other sites. They turned out so great! They look high quality. I love them!

Service
Value
Shipping
Quality

Date of experience: February 23, 2022

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From the business

The leader in custom canvas prints online. Save 85% on canvas prints. Just choose the size and wrap thickness of your canvas print, upload your pictures or art, choose your border and join over 1 million happy EasyCanvasPrints.com customers.

Business History

Turn your photos to canvas with Easy Canvas Prints™. Our photos on canvas are great for decorating your home or office, and perfect as photo gifts! With our easy to use canvas prints designer, you can turn your very own image into a stunning work of art on canvas! Our canvas prints are printed and stretched in Austin, Texas by our team of canvas professionals, and each one comes ready to hang with a classic semi-gloss finish.

Company Representative

Thumbnail of user tylert63
Tyler T.
Typically does not respond to reviews

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