EasyCanvasPrints has a rating of 2.9 stars from 432 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EasyCanvasPrints most frequently mention customer service, poor quality, and full refund problems. EasyCanvasPrints ranks 99th among Art Prints sites.
This company does not typically respond to reviews
We ordered update pictures of our sons, and chose canvas. The results were very good. Quality and value of purchase was surprising. Would definitely recommend this service. Also delivered several days early.
I would like to have my money back. As you can see from the photos, the pictures are damaged: the paint is peeling off the acrylic because they were improperly packaged. The adhesive tape was applied directly to the picture, or it shifted during transport. The outer boxes had no damage. Only when we opened the box did we realize that the adhesive tape was applied directly to the picture. Additionally, the adhesive tape was placed in such a way that it did not hold the picture securely. As a result, it was loose inside the packaging after the adhesive tape came off. I have photographed one of the adhesive tapes for you, where you can even see the paint stuck to it. Moreover, the pictures have several 'print streaks.' This clearly shows that the printer used did not have enough ink. I have also tried to photograph these streaks. Additionally, you will receive the complete photos as requested. I am more than disappointed and must inform you that I will definitely not be recommending your company.
Overall print quality was just not great. Ordered several prints when prices were on sale and they all came at not a high quality. Granted a few photos were JPEGS, most were taken with a professional camera and edited, and they all came blurry due to the pattern of the canvas material. Not sure if worth asking for a refund if that is just the general quality of how they print.
Products used:
Picture prints
Don't be swayed by the low price - you get what you pay for! These "artisans" will print and frame whatever you send them. They don't notify you if your submission is low resolution. I paid $54.51, and they agreed to return $30.89 because the print was so blurry. So it cost me $23.62 to throw the item in the trash! Even CVS and Walgreens let you know if your print it too low resolution. Very disappointing.
Products used:
None.
Despite perfect alignment and cropping, my finished product had a visible 1/4" wide white vertical line through the right hand side. Obviously it was not part of the original photo presented. Upon explaining problem to customer service, they determined that I did not crop it properly. Therefore all my fault. They offered to re-produce at a cost higher than originally paid or a credit less shipping costs.
Stay away...
Canvas image was blurred. Should have requested new image because enlargement gave a blurry appearance. Customer service was not very helpful. Back and forth over 2 weeks and checking with their art department!? Not 100% guaranteed like advertised. Still awaiting an answer.
Products used:
11x14 canvas
As a Digital Artist from England, making Pet portraits from peoples own photos, I send all my U.S. customer to E. C. P. Their quality and service has significantly improved over the past 2 years and I have confidence in continuing to send my orders there.
My Indian friend and I were able to observe a spectacular sunset display from my gazebo that he captured with his phone camera. It had no filters or special lens but the fiery-red color of the snow-covered mountain and the soft greens and browns of the valley in the foreground were captured perfectly. So i ordered a canvas print of it for him to take back to India to show his family how beautiful this area is, and it came out fantastically. It was not cropped or changed in any way, and the result was a perfect "view" that looked more like an oil painting than a photo. I have always wanted to get a canvas print but the cost was out of my reach, but this summer special made it very affordable. So now my friend has a beautiful treasure to show to his family when he returns home to India, and with the special discount coupon that came with it i was able to get one for myself too. Great job Easy Canvas Prints!
Products used:
canvas print
I have ordered 4 different times over 4 years. 2 orders were perfect. 1 order quality of image I supplied was bad but I was not aware of that. Got a full refund with no issues. 3 years later another canvas came in very dark. Customer service went out of their way to help me, they used their own resources to lighten the image and shipped a new canvas that was perfect. Not sure why the image originally came in so much darker than expected as file was directly from Getty Museum. But Customer Service was again outstanding. Worked with me and made sure I was happy with my canvas. That is Service!
Tip for consumers:
Wait for 93% off sales. They are great at custom sizes and provide terrific customer service. No free shipping but at $10 shipping per large item, it is very reasonable. Just make sure quality of prints you provide is very good.
Products used:
Canvas prints
I thought it would be cool looking, turned out I was right! I'm going to do this format with the pics that I believe need to be shown off, you never know when you're going to snap the perfect picture worth hanging on my living room walls. I am going to keep my house full of art, (capturing one of a kind shots need to be seen), I'll keep buying this canvas format, as long as you keep making them. See the transformation from a cool pic on your phone, to a beautiful piece of art hanging in your house……. Just try it you'll be AMAZED at what you have done. I'm Very very impressed
I've ordered several canvases from them and ordered a couple of gifts in different sizes using the same image, all were clear but a smaller one. I contacted customer services about the blurry canvas and they blew me off. They've most definitely lost a customer. Terrible customer service.
Was super hesitant about ordering because the reviews were so split between great and terrible, but took a chance since they were significantly less expensive then other sites. They turned out so great! They look high quality. I love them!
I ended up printing an image of a photo my boyfriend took of the NYC view on a job site and I then printed it in BW to go with our decor. It was done in time for his birthday and the day we got our keys to the new place. I definitely will be ordering again from you guys. Thank you.
I order 3 images & paid over $60 & can only use 1. They cut my pictures off & one of them is blurry. I called & they offered to fix it if I paid $10 per picture for shipping.
Don't waste your time, just go to CVS or Walgreens.
The pictures we submitted came out beautiful. Very professional looking. And when I called customer service for something, they were very polite and very responsive and very fair. I would definitely order from them again.
Products used:
Canvass pictures
My son's memorial picture came out amazing, I love it!. Their customer service is also really good. The first one I received was damaged in shipping. I sent it back and called that day and received my replacement in a few days. Right before the holiday... Perfect. It feels so good to be able to see my beautiful baby boys smile
Products used:
Canvas print
They do NOT advise that photo you provide is not appropriate for size of enlargement you choose—they just charge, print & ship regardless of poor quality. Customer service denies that website "100% guaranteed to delight" means guaranteed satisfaction.
Gave 1 Star because Zero stars not available. See my enlargement: a conglomeration of tiny squares, not a focused photo
Tip for consumers:
Use a different service
Products used:
Canvas photo enlargement
This is by far the best canvas textured canvas print! I want to have several of these! I've already ordered 3 more different prints which arrived promptly!
They are my "go to" canvas prints!
The price is GREAT TOO!
Tip for consumers:
The more contrast and vividness the better the Canvas Art!
Products used:
Canvas Prints
I have ordered from this website 5 different times and every canvas is Seriously BEAUTIFUL! Every piece gets delivered fast and they have made our house look so magical. I am not a person who normal writes reviews but I had to let people know how awesome they are. 10/10 by far!
Ordered over $100 in prints & was offered $10 off next order to share a review, did that & was told they would not honor $10 discount basically because I already was getting a discount from promotion. Nowhere does it say that in ad.
No more using them, going to snapfish...
Had this made for a focal point of our new living room this is from a cottage on lake Erie that we go to that my lady loves and it brought to her eyes she loves it. But it's my money and I'm very happy with the picture
My card was fraudulently charged and I have spoken to this company twice and was told they would refund those fraud charges, today I was told they will Not refund even though there was a different name address, phone # than mine. This company apparently doesn't know what they are doing by not telling me yes I would be refunded. I would not order any thing from them. Heaven forbid you want a refund. Thanks for NOTHING
Tip for consumers:
Better customer service
Products used:
None
I send a high quality family picture, what I got was a 16x20 print with two of my grand kids cropped out on both sides. I called the Easy Canvas person, his explanation was that I picked the wrong size. As a customer I have no idea what size must I order among the many sizes they offer. He laid the blame on me.
The man refuse to accept any responsibility for the mistake. From my experience, they are not reliable, won't stand by their product. He offered me to reprint with a small reduced charge. In short I lost my money and got a lot of frustration. Can't imagine this type of business still can operate in 2021. Be careful folks.
Tip for consumers:
Please save your $$$, save your sanity
Products used:
The item they created is not worth, trashed it.
I ordered 24 calendars for $383. The preview for each month looked perfect. I received the order a couple of weeks later and there were odd borders on nearly every month that did not show up in the preview.
I contacted them asking to reprint. They responded with, "They determined that this printed true to our production process for these items. However, they were able to update the design for a better reprint result." and offered me a $90 credit to reprint.
Sooo... what they're saying is this is the typical garbage we put out but we fixed it in case you wanna drop another $300 with us and fingers crossed you don't get another box of useless crap.
Tip for consumers:
My tip is to NOT USE THIS COMPANY.
Products used:
I ordered calendars which have been recycled because they didn't print them properly.
The picture came out so grainy and pixelated it looked horrible. I wish they would let you know before printing starts if it's a bad picture or if it's not going to come out right. Had high hopes for this company too.
Products used:
None
The leader in custom canvas prints online. Save 85% on canvas prints. Just choose the size and wrap thickness of your canvas print, upload your pictures or art, choose your border and join over 1 million happy EasyCanvasPrints.com customers.
Turn your photos to canvas with Easy Canvas Prints™. Our photos on canvas are great for decorating your home or office, and perfect as photo gifts! With our easy to use canvas prints designer, you can turn your very own image into a stunning work of art on canvas! Our canvas prints are printed and stretched in Austin, Texas by our team of canvas professionals, and each one comes ready to hang with a classic semi-gloss finish.