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EasyCanvasPrints has a rating of 2.9 stars from 432 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EasyCanvasPrints most frequently mention customer service, poor quality, and full refund problems. EasyCanvasPrints ranks 99th among Art Prints sites.
This company does not typically respond to reviews
We ordered update pictures of our sons, and chose canvas. The results were very good. Quality and value of purchase was surprising. Would definitely recommend this service. Also delivered several days early.
I would like to have my money back. As you can see from the photos, the pictures are damaged: the paint is peeling off the acrylic because they were improperly packaged. The adhesive tape was applied directly to the picture, or it shifted during transport. The outer boxes had no damage. Only when we opened the box did we realize that the adhesive tape was applied directly to the picture. Additionally, the adhesive tape was placed in such a way that it did not hold the picture securely. As a result, it was loose inside the packaging after the adhesive tape came off. I have photographed one of the adhesive tapes for you, where you can even see the paint stuck to it. Moreover, the pictures have several 'print streaks.' This clearly shows that the printer used did not have enough ink. I have also tried to photograph these streaks. Additionally, you will receive the complete photos as requested. I am more than disappointed and must inform you that I will definitely not be recommending your company.
Came uneven
Had no choice to still give as a gift
Don't care
Very poor customer service
Too late for a picture as had to give before they asked for a picture!
Never again
I just got spam on behalf of this company. I never authorized this company to access my email. Any company using spam is automatically suspect. I recommend avoiding.
I was told there was a 30-day wait for a single print, but I was charged immediately. I asked for a refund more than 2 weeks later & was told it could be a 7-14 day refund process. This is illegal.
I ordered an original photo printed onto a canvas about a month ago as a gift for my boyfriends birthday. I ordered a custom measurement that was quite large at 36"x 24". I've never ordered a print onto a canvas before so I didn't know what to expect but I took my chances and thought I'd give it a shot.
When the package arrived it came in a rather large box so I was a little nervous. I opened it and peaked at it quickly without taking it completely out of the box and at first I was really disappointed. It looked really blurry and almost horribly pixelated. Once I had a second to myself to fully take it out of the box and really look at it, then I realized I was totally wrong! Up close it almost looks as of it was a painting of the original photo. Once I took a step back and really looked at it after hanging it up on the wall was when I realized that it was absolutely PERFECT!
I'm completely satisfied with the product and my boyfriend absolutely loved his gift! Which is what ultimately matters being that it was a gift for him. I would definitely buy again! Don't let the negative reviews steer you away. Definitely worth trying out and I would definitely order from them again!
Have had several prints of my dogs done here over the years, with frames. I am very satisfied and will return for more. Excellent quality, fast service, fair price.
My canvas just arrived! I opened it with great excitement and I'm still sort of excited about it. I am disappointed in the quality of the canvas and to find out the frame is actually a compressed board, not wood. There is also a noticeable blemish (a "holiday") in the photograph. The packing was not to protect the canvas's edges either. It was in a shrink wrap and then placed in a box. No extra padding or cushions for the edges. There are scuffs on all four of them, one being more defined than the other three. There's also a scuff on the bottom edge of the photograph. This one isn't that big of a deal, but the edges look poor and definitely make me question the quality of the canvas and question how long this canvas will last. My husband and I move every few years and I fear this canvas won't even hold up through one move without additional scuffs do to the low quality of the canvas. I have been over the moon waiting for this canvas with this photograph and now I just fear it won't even last 5 years.
Great quality canvas prints, at a great price and arrived quickly! My only complaint is I was not able to upload the full size image, 24.5MB, and when ordering on my phone the next largest size I could select was 1.1MB which is quite a bit smaller. So for the size canvas I ordered (18'x24"), the image was not as clear as I would have hoped. I didn't even think about that until I received the canvases. The site allows for images up to 20MB but I would have needed to resize each image on a computer and upload from there. Just an FYI before you order! Prints still looks beautiful and I would order from Easy Canvas Prints again.
I originally received my photo and disliked the quality. I contacted costumer service and they reprinted a new one at no cost to me to make sure i loved the product. Very nice and love my order
Gift mounted upside-down, NO QA. Took 7 calls, email & photos over 2 weeks & only got an 88% refund.
Tip for consumers:
After 2 weeks, 7 calls and emails plus photo proof of their mistakes/errors, they denied the problem and only offered a partial refund.
Absolute cruddy unacceptable experience, product, and service. Block any use of this website company if you value your money, or expect getting what you purchase!
Products used:
Gift; framed artwork that was mounted incorrectly for the design, and was shipped this way, so no quality assurance was performed twice!
When ordering I chose an option to arrive before Xmas. No price was listed on the page. The next page was $100 more. I wanted to cancel because $100 shipping is a RIP-OFF. When I tried to close the page, just touching the page near the buy button finalized the sale and sent me to the next page. I had no intention of buying.
This was on Sunday December 16,2018. I tried to cancel by using the company's Chat window. It said, we're closed, call us. I called, the message said, we're closed leave a message. I left a message and sent an email all within 5 minutes of mistakenly placing this order. They next afternoon at work I found a new email saying I was too late to cancel and they were shipping if I didn't call. I was at work and couldn't call until after 9:00 pm. I called, 37 minutes on hold, no answer. Now I received an email that they shipped. Indisputed with PayPal. They are obviously trying to scam me and push me into allowing it to happen. Wrong guy to try that crap with. I'll review them EVERYWHERE!
Anything over that size will become increasingly pixelated. Their "aspect ratio" is all wrong. They blurred larger prints BAD.
Staples can blow things up and it looks like the original. This place could make a face look like a swirl of marble cake and melted crayons.
Do NOT EVER get the 24"x 36" or larger.
You'll only see some crap worse than Minkraft.
They never get the phone.
They asked my husband to e mail.
He sent 4 separate e mails.
Their e mail did not take the uploaded professionally done pictures, saved in our computer, side by side to the horri le job they did on blowing up "prints". (If you want to call it that)
The 11 x 14 came out nice
16* 20 detail started being lost.
18* 24 more colors and more blurring
24 x 36 was horrifying and awful.
Much of the original was missing too as each size went up.
We understood some of it would be wrapped around the canvas. Each size up just chopped off more and more of the pic. It's like when you zoom in on the i phone and cut off the outer picture. They made it worse each size past 11*14
Only the 11 x 14 came out as a true "print".
The rest were increasingly bad versions.
Wasted $$$$
My husband has the photos. If need be we'll make a video of best to worst.
Just get 11-*14 or smaller.
Sorry
Tip for consumers:
That they cannot blow up a picture at all
Products used:
Canvas prints
I loved the picture. It looks exactly like my original design. I value my designs and the work that I input into that design. Thank you. Sincerely, Melodie Lucy
Ordered this as a gift for my husband. Was truly impressed with how quickly I received it and what great quality it is! Will be back!
I love the quality of these canvas. They get here fast and in good packaging. I've ordered a couple already and plan on ordering more!
Products used:
Canvas
Print came out exactly as I expected it would. Quality is amazing, colors are great. Don't see any way it could be improved upon.
Tip for consumers:
None, it's so easy to do
Products used:
Canvas picture
This is my 2 Nd purchase with easy canvas. It is very good quality & my picture came out not burly. I will definitely be using them in the future.
Products used:
Photo
Well done. Colors are vibrant and very clear. Nice that the print was made quickly and delivered within a few days.
The quality of my order exceeded my expectations. Great price too. I highly recommend easy Canvas for your prints. Beautiful!
Very happy with final product. My son and daughter in law are going to love it. Thanks so much. Christmas is going to be a special one.
Tip for consumers:
If you are looking for a different type of gift for the ones you love, canvas is the way to go. Good quality and very pretty.
Products used:
Picture canvas
Love my new canvas print. Only caveat is that you need to take into account that you lose about an inch on the edges so crop accordingly.
Every one of my photos came out amazing. I shared them with my coworkers and they were very impressed.
Easy Prints has no quality control! Picture is printed and mounted by computer and nobody checks the awful results!
Tip for consumers:
Be absolutely sure your picture is how you want it. Call the first and don't trust the site to help you even though is user friendly!!!
Products used:
None
Their customer service is excellent. Every person I've spoken to is very helpful. I love these canvas prints!
Tip for consumers:
No need to think about it. This is where to order your canvas prints.
Products used:
Canvas prints .
Better than I expected! Large prints with great structure. Good quality! Great price. Will make terrific Christmas presents!
Gain trust and grow your business with customer reviews.
The leader in custom canvas prints online. Save 85% on canvas prints. Just choose the size and wrap thickness of your canvas print, upload your pictures or art, choose your border and join over 1 million happy EasyCanvasPrints.com customers.
Turn your photos to canvas with Easy Canvas Prints™. Our photos on canvas are great for decorating your home or office, and perfect as photo gifts! With our easy to use canvas prints designer, you can turn your very own image into a stunning work of art on canvas! Our canvas prints are printed and stretched in Austin, Texas by our team of canvas professionals, and each one comes ready to hang with a classic semi-gloss finish.
