• EasyCanvasPrints

EasyCanvasPrints

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Overview

EasyCanvasPrints has a rating of 2.9 stars from 432 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EasyCanvasPrints most frequently mention customer service, poor quality, and full refund problems. EasyCanvasPrints ranks 99th among Art Prints sites.

  • Service
    144
  • Value
    144
  • Shipping
    143
  • Returns
    66
  • Quality
    137

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
5
Neutral
0
Negative
15
180
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How would you rate EasyCanvasPrints?
Top Positive Review

“So pleased with results”

Millie B.
12/30/23

We ordered update pictures of our sons, and chose canvas. The results were very good. Quality and value of purchase was surprising. Would definitely recommend this service. Also delivered several days early.

Top Critical Review

“Horrible! It's a fraud! Be careful!”

Susanne K.
9/13/24

I would like to have my money back. As you can see from the photos, the pictures are damaged: the paint is peeling off the acrylic because they were improperly packaged. The adhesive tape was applied directly to the picture, or it shifted during transport. The outer boxes had no damage. Only when we opened the box did we realize that the adhesive tape was applied directly to the picture. Additionally, the adhesive tape was placed in such a way that it did not hold the picture securely. As a result, it was loose inside the packaging after the adhesive tape came off. I have photographed one of the adhesive tapes for you, where you can even see the paint stuck to it. Moreover, the pictures have several 'print streaks.' This clearly shows that the printer used did not have enough ink. I have also tried to photograph these streaks. Additionally, you will receive the complete photos as requested. I am more than disappointed and must inform you that I will definitely not be recommending your company.

Reviews (432)

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customer service (84) canvas prints (96)
Thumbnail of user sherrrin
California
1 review
0 helpful votes
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June 29th, 2022
Verified purchase

Everything about my dealings with this company has surpassed my expectations! Will definitely place more orders. Highly recommend!

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Quality
Thumbnail of user cynthiat971
South Carolina
2 reviews
0 helpful votes
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November 14th, 2021

You did an excellent job. Much appreciation for a job well done plus excellent customer service. I needed extra help and it was provided quickly.

Thumbnail of user davidsonr
Illinois
1 review
3 helpful votes
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December 21st, 2019

DO NOT ORDER FROM THIS COMPANY! I placed an order on December 18 with the shipping option that said it would be delivered by December 24. I phoned the company to confirm the quality of the photo with Jordan and the increased amount of shipping I would pay in order to receive by DEC 24. (There were three shipping options -- the $24.99 option had a Dec 24 delivery date listed underneath it) Today, when I checked on the order status, I saw a JAN 6 delivery date. I spoke with customer service -- they were of no help. I insisted they listen to the conversation of DEC 18, and although they admit that their representative made a mistake in confirming that the order would be received by Christmas, they would not honor paying the expedited shipping to ensure I had this canvas in time. They did not accept responsibility for the shipping option listed on their website that stated it would arrive by Dec 24. They did not accept responsibility for the confirmation made by their representative. They simply did not want to pay the premium to ship the canvas and honor their commitment. Their solution was to issue a full refund. Never again.

Thumbnail of user leiontinem
Washington
2 reviews
0 helpful votes
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October 1st, 2023

It has been 2 months and my order bever arrived. My messages are not responded to. Won't use them again.

Tip for consumers:
We had a memorial for my dad and the pictures never arrived.

Products used:
I never received order after payment

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Thumbnail of user jonathanw555
Minnesota
1 review
1 helpful vote
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November 21st, 2021
Verified purchase

Great pricing, fast production, fantastic quality, fast shipping. I won't go anywhere else for my canvas needs.

Thumbnail of user margaretg953
New York
1 review
0 helpful votes
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November 24th, 2021

MUCH better and clearer photo on canvas than I've ever gotten from other much more expensive companies! Ordered two canvasses and they were perfect!

Tip for consumers:
DO IT! They are great.

Products used:
canvasses and they were outstanding

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Value
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Quality
Thumbnail of user melinai4
Oklahoma
1 review
0 helpful votes
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October 23rd, 2021

Our canvas turned out perfect! I will definitely be using this company again for all of my other canvas prints! Super fast shipping as well.

Products used:
Canvas print.

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Thumbnail of user kathys1664
Alabama
1 review
1 helpful vote
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November 21st, 2021

I am very happy to have found Easy Canvas Prints! Each order was done quickly and came out great. My Christmas Gift List was a snap this year.

Tip for consumers:
Anyone who would
like great prints of their photos.

Products used:
Canvas Prints

Thumbnail of user michelleg1886
Virginia
1 review
0 helpful votes
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June 29th, 2022

Great price and a job well done. They captured exactly what I submitted and it is just beautiful. Will definitely use again!

Tip for consumers:
It’s a great site

Products used:
I order a beautiful canvas portrait of my daughter’s graduation picture from college!

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Thumbnail of user kimberlym1811
Pennsylvania
1 review
0 helpful votes
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October 22nd, 2021

I love the job done on all my canvas prints and this latest order is just as wonderful! Great Job! Thanks

Thumbnail of user berniceh78
California
1 review
0 helpful votes
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November 11th, 2021

I had some very low resolution pics printed. They came out great! Price was great as well. Thank you EasyCanvasPrints!

Products used:
Canvas prints

Service
Value
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Quality
Thumbnail of user markg2395
Massachusetts
2 reviews
0 helpful votes
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November 25th, 2021

The prints were easy to order, good price, super fast delivery and great quality. I look forward to ordering more.

Thumbnail of user bikashb9
Indiana
2 reviews
0 helpful votes
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November 20th, 2021

I am really pleased with the print from easy canvas. The prints are very high quality. Will order more soon!

Thumbnail of user florenting
Illinois
1 review
0 helpful votes
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November 2nd, 2021

I am so happy with my canvas prints, they look great! Perfect for a gift! Easy to order, fast delivery and got them at a great price!

Thumbnail of user nasserp1
California
2 reviews
0 helpful votes
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November 3rd, 2021

The Best Quality, Fast Shipping and The Best Customer Service after Sale.
I Strongly Recommend this Company Based on my Experience with them
For a long time.

Tip for consumers:
These Guys are the Best and Trustworthy !

Products used:
Canvas Printing

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Value
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Thumbnail of user shaylah22
South Carolina
1 review
0 helpful votes
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October 20th, 2021

The canvas came out so nice I will definitely order from EasyCanvas again! The item arrived within a week.

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Value
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Quality
Thumbnail of user ericr1073
Massachusetts
1 review
0 helpful votes
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November 14th, 2021
Verified purchase

The picture was high resolution, your print was blury, sad! I won't leave a photo, that would be cruel.

Thumbnail of user marito3
Missouri
1 review
0 helpful votes
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October 19th, 2021

Pictures turned out just as I had hoped. Customer service was very polite and helpful as well when an issue arose. Very happy with the results!

Thumbnail of user denish111
Canada
1 review
0 helpful votes
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February 13th, 2023

JUST TO LET YOU KNOW I HAVE RECEIVED THIS ITEM LATE AND DEFECTIVE. I AM NOT HAPPY AND I AM VERY VERY DISAPPOINTED GIVEN THIS IS MY FIRST TIME BUYING FROM YOU. THIS WAS A VERY TIME SENSATIVE ITEM FOR VALENTINES DAY, AND IS I ABSOLUTELY RUINED, IT IS GARBAGE. THE IMAGE IS NOT EVEN SQUARE ON THE CANVAS, EITHER THE PRINT IS OF, OR THE CANVAS IS OFF, TOTALLY RUINED AND UNPRESENTABLE. I HAVE ATTACHED PICHURES OF THE PIECE OF GARBAGE YOU SENT. I WOULD LIKE EITHER FOR YOU TO REDO THE ITEM AND FAST TRACK THE SHIPPING SO THAT I DO RECEIVE IT BY NO LATER THAN VALENTINES DAY, OR GIVE ME A FULL REFUND, INCLUDING THE SHIPPING. FAILING THAT, I WILL FILE A CLAIM WITH PAY PAL AND THEY WILL REFUND ME MY MONEY., THE CHOICE IS YOURS, BUT I DO WANT THIS ITEM BEFORE VALENTINES DAY, OR MY MONE Y BACK. THANK YOU VERY MUCH.

Tip for consumers:
DO NOT USE THEM, THEY ARE GARBAGE

Products used:
Canvas

Service
Value
Shipping
Returns
Quality
Thumbnail of user amyg1177
Arizona
1 review
0 helpful votes
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November 16th, 2021
Verified purchase

I tried out Easy Canvas Prints a few weeks ago to see the quality and timing. I created a 20+ layered 18x24 inch document in Photoshop for my son's rehearsal dinner/welcome party. Finishing at 4:30am on the Saturday prior, I placed the order to learn it could arrive anywhere from November 10-15. I needed it the evening of the 12th. I just couldn't pay the $220+ for expedited shipping so I crossed my fingers all week. Easy Canvas Prints delivered!
The canvas arrived 10:15am on the 12th. The canvas was just as I expected. Great! Also delivered at the same were several 8x8s (digitally water-colored) for other personal use from the same order.
I'm very happy with the quality of the canvases. I haven't analyzed them enough to say they are or are not of "museum" quality but they are great for me (I am an amateur photographer and a bit of a perfectionist). I'm so happy with Easy Canvas Prints' services. I will be ordering again! It's reasonable and quick enough to "practice" on a small canvas and then order a larger one. Great pricing, quality and timing of delivery.

Products used:
18x24 canvas and 8x8 canvases

Thumbnail of user alexisb229
Texas
1 review
0 helpful votes
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October 10th, 2019

The pic is below. I ordered the 30x40. WE LOVED IT. It was delivered in 3 days! Paid $108. Can't wait to order another one

Thumbnail of user nanng
Ohio
1 review
0 helpful votes
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November 15th, 2021

I am so glad this company was suggested to me. Just received my third piece, and am amazed at the quality, the cost, and delivery time. Awesome!

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Value
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Thumbnail of user michelea91
New Jersey
1 review
0 helpful votes
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September 15th, 2019

I love my canvas. I ordered a large our and the quality is even better than expected. I will use then again.

Thumbnail of user sharona666
Kentucky
1 review
0 helpful votes
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December 22nd, 2019

This is my fourth time ordering different pictures did NOT have a problem with one and delivery was on time

Thumbnail of user salt11
New York
10 reviews
14 helpful votes
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October 23rd, 2023
Verified purchase

I ordered several large canvas prints from this company and they all came out photo quality and they have by far have the best prices on the internet

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From the business

The leader in custom canvas prints online. Save 85% on canvas prints. Just choose the size and wrap thickness of your canvas print, upload your pictures or art, choose your border and join over 1 million happy EasyCanvasPrints.com customers.

Business History

Turn your photos to canvas with Easy Canvas Prints™. Our photos on canvas are great for decorating your home or office, and perfect as photo gifts! With our easy to use canvas prints designer, you can turn your very own image into a stunning work of art on canvas! Our canvas prints are printed and stretched in Austin, Texas by our team of canvas professionals, and each one comes ready to hang with a classic semi-gloss finish.

Company Representative

Thumbnail of user tylert63
Tyler T.
Typically does not respond to reviews

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