• EasyCanvasPrints

EasyCanvasPrints

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Overview

EasyCanvasPrints has a rating of 2.9 stars from 432 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EasyCanvasPrints most frequently mention customer service, poor quality, and full refund problems. EasyCanvasPrints ranks 99th among Art Prints sites.

  • Service
    144
  • Value
    144
  • Shipping
    143
  • Returns
    66
  • Quality
    137

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
5
Neutral
0
Negative
15
180
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How would you rate EasyCanvasPrints?
Top Positive Review

“So pleased with results”

Millie B.
12/30/23

We ordered update pictures of our sons, and chose canvas. The results were very good. Quality and value of purchase was surprising. Would definitely recommend this service. Also delivered several days early.

Top Critical Review

“Horrible! It's a fraud! Be careful!”

Susanne K.
9/13/24

I would like to have my money back. As you can see from the photos, the pictures are damaged: the paint is peeling off the acrylic because they were improperly packaged. The adhesive tape was applied directly to the picture, or it shifted during transport. The outer boxes had no damage. Only when we opened the box did we realize that the adhesive tape was applied directly to the picture. Additionally, the adhesive tape was placed in such a way that it did not hold the picture securely. As a result, it was loose inside the packaging after the adhesive tape came off. I have photographed one of the adhesive tapes for you, where you can even see the paint stuck to it. Moreover, the pictures have several 'print streaks.' This clearly shows that the printer used did not have enough ink. I have also tried to photograph these streaks. Additionally, you will receive the complete photos as requested. I am more than disappointed and must inform you that I will definitely not be recommending your company.

Reviews (432)

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customer service (84) canvas prints (96)
Thumbnail of user kaseymwickens
Texas
1 review
0 helpful votes
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April 19th, 2023

We printed our engagement photos on an 11x14 canvas and it turned out great. These pictures were taken by a professional photographer with a professional camera. I would not expect an iPhone camera pic to turn out the same quality. But this was much cheaper ($36) than the $150 our photographer was going to charge us to get this printed. This is a steal for us :)

Tip for consumers:
Good for professionally taken photos

Products used:
Canvas 11x14

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Value
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Thumbnail of user kaylahs4
Minnesota
1 review
0 helpful votes
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November 11th, 2021

I ordered these because they were on sale, and I wanted to display our family photos in very large prints. At Walgreens they will only make small ones. When they arrived I was very satisfied with the quality! The photos aren't distorted at all and they make stunning decorations/gifts.

Products used:
Canvas prints

Thumbnail of user lauried259
Nebraska
1 review
0 helpful votes
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November 28th, 2021

I ordered 2 - 18" x 24" canvas prints - and one of them turned out good; the other one was terrible! When I called EasyCanvasPrints I was told "You can go ahead & order a free one - but you need to pay $9.99 for shipping & handling." I told them I was very surprised that no one contacted me "after" they printed the 2nd canvas print because it is clearly very blurry! They told me that they are just an "online order & print shop" so no one would have even seen the canvas after it was printed! So now I have to select another picture, go ahead & order it, and call them as soon as I do that so I will only be charged $9.99. Kind of a pain... but I will do it!

Products used:
Canvas prints

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Thumbnail of user rebeccas127
Illinois
1 review
4 helpful votes
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October 24th, 2016

This is the best purchase I've ever made! I printed a 30x40 canvas, and I was really worried about how the quality of the picture would turn out being blown up so large because the photo was taken with a regular camera. When I got it, I was shocked by how beautiful it is! It is amazing clarity and color. Simple to hang. The website was a breeze to use. I called to talk to customer service to update my address and it was easy to get through and they were very nice and helpful. I couldn't have had a better experience. It looks like a professional print that would cost hundreds. I can't there are any negative reviews of this company! I highly recommend them - you won't be disappointed.

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Thumbnail of user shannond477
Michigan
0 reviews
0 helpful votes
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June 23rd, 2022

These canvases turned out wonderful! It ordered several of them to make a family tree on my wall. And every single one of them turned out awesome. They shipped it right away so I didn't have to wait for them. And they wrapped them very well.

Products used:
Several pictures to canvas

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Value
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Thumbnail of user normajeanm5
Florida
2 reviews
2 helpful votes
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November 23rd, 2021

I have ordered several photos from your company. This is the first time my EasyCanvasPrints return portrait was terrible. It was lighter and pinker than the photo I sent in. I would like to send it back. If a photo is bad and won't look good matted, please let them know. I would never have let this photo be matted if I knew it would look so bad.

Tip for consumers:
Normally this site has been wonderful and my photos have been great but this one was not.

Products used:
photo on canvas

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Thumbnail of user saraho824
Florida
2 reviews
1 helpful vote
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August 14th, 2023

Please save yourself time and money and don't order a canvas print from this company. The only thing I will do with my picture is throw it in the garbage. Picture is so distorted and colors so pale. I wish I had read the reviews first and I wouldn' t have been so disappointed in the results

Thumbnail of user rhettal1
Georgia
1 review
0 helpful votes
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February 9th, 2022

This is by far the worst picture I've ever had put on canvas. They will not do a full refund so you have to eat a good portion of it. They said I could send them a better picture of what I sent but that was the only picture that I had. But they wouldn't take care of the entire cost! And I told him there's nothing on their site that says that this picture will not work for the 20 x 16 canvas print. Picture was extremely distorted no one would hang it on the wall. This picture was supposed to be a gift. They told me it was my responsibility to send them a professional picture. I am not a professional. I assumed this company would be the professionals and would do it correctly. I'm going have to cut my losses on this I will order nothing from them ever again because a refund service is terrible and I will never take another chance on them again. If I could give them know stars rating that's what it would be. BUYER BEWARE 2/7/22

Tip for consumers:
Some kind of notification that the print would not work on this canvas. Other companies can do this but this company does not.. Waste of my money… Buyer beware

Products used:
20x16 canvas print

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Thumbnail of user gregoryr68
Ohio
1 review
2 helpful votes
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June 12th, 2018
• Updated review

EasyCanvasPrints contacted me by email and offered to replace my print with a rolled up canvas (unmounted of course) They of course said the problem was the print I had furnished. I would also have to pay shipping costs of nearly $25. I said no and they made another offer to refund approximately half of my total expenditure. I was tired of arguing so I accepted their offer. Since I paid with PayPal, my refund was fairly quick. I am not happy with the transaction, but I accepted it to end it. I would not recommend dealing with this company.

Tip for consumers:
Pay a little more and deal with someone with good ratings.

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You get what you pay for, but not here, you get less!
June 1st, 2018
• Previous review

I ordered a 24 x 36 Canvas print of a beautiful Asian Picture to be the center piece of a corner and small wall I was putting together. Wish I had read, and listened to comments here before I ordered. Price was cheap, that should have driven me away right there. I have found that you really do generally get what you pay for, but not here, you get less!. I got my canvas, opened it, and immediately noticed a white line about 1/16 to 1/8 inch running all the way along the bottom of the picture. I intended to hang this canvas without a frame, but that is now impossible. I went to a local canvas printer, paid about 18 % more and got what I wanted in the beginning. Color was better and new printer told me it was probably done on cheap Chinese canvas. They apparently need to do that in order to work so cheaply. I hate CHEAP.

Note that I have now spent a little less than double my original thinking and got the print within an hour. Price was fair for a quality print stretched properly on quality frame. The white line on the bottom of the print is apparently used to help some less than talented apprentice place the print straight and square on the frame. Mine was straight, but should have been positioned an a manner to make it presentable when hung.

I sent e-mail to EasyCanvasPrints as soon as I received my canvas but have yet to get a response.

I read a few good reviews on here and wonder who wrote them, as most are very bad. Please do yourself a favor and purchase what you want locally if possible, or at least from someone reputable. Stay away from these people

Should I happen to be favored with a positive response from this establishment, I will re-post.

Tip for consumers:
Don"t Use

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Thumbnail of user beauh57
California
1 review
1 helpful vote
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October 28th, 2023

I ordered a 20x30 inch print. It came out pretty good, but arrived very dented. I called and they made another one which also arrived dented. They do not protect the metal prints well enough for shipping. The corners are dented and the backing glued onto the print can be seen from the front because the print is damaged around the backing during shipping. I wouldn't order a metal print from them. Regular canvas prints are pretty good though.

Products used:
I don’t know if I’m keep the prints because of damage.

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Thumbnail of user bm536
New York
1 review
1 helpful vote
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September 5th, 2021
Verified purchase

I ordered 3 16x20 canvas prints. Two fo the three were fantastic. One was blurry. I know that's my fault but when I sent it I thought it was clear. However, it would have been great if before printing it I would have been notified that it didn't look right rather than printing it. Communication makes great relationships and in this case I would have really praised them rather than criticizing them. I've ordered before and received a great picture. This one was not great and I was not happy. One print for the garbage.

Tip for consumers:
They are quick and provide nice clean canvas prints. Just not happy with one.

Products used:
Two of the three prints are great and hung up.

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Thumbnail of user jamesandmaggiesegnitzs
Georgia
2 reviews
0 helpful votes
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October 18th, 2021

I wanted to get a print done for my son and daughter-in-laws gender review. I emailed them and said it wasn't done right and they still sent it. I thought they would give me a proof of what if would look like out the door, but they didn't. I called them back and they said they DO NOT PROOF any of the prints. I will never come back to your company since you don't take pride in the finished product!

Tip for consumers:
They do not proof their final proof.

Products used:
None

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Thumbnail of user kristib252
Maine
1 review
1 helpful vote
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November 23rd, 2022
Verified purchase

I ordered a test print (11x14) on canvas. It took 3 weeks to get my purchase. I cannot even express how utterly disappointed I was in the order. The "canvas" is so plastic-like in feel and appearance. It is thick and the corners, although done neatly, were extremely bulky. Compared this print to one by my former supplier and it was like comparing a kindergarten art piece to a college grad's work. Night and day. Do not fall for the low pricing bc the quality is just not there. Their options are not explained, so I didn't expect to see the image repeated on the edges. Who would want that (mirror image). They offered me a reprint, which would not fix any of my concerns. I asked for a refund. They offered me 80% refund, but then deducted the shipping I had paid. Net refund 50%. Shame on me bc I didn't read reviews before ordering! On the picture with signature EPC is EasyPrintCanvas.com product

Tip for consumers:
Do not buy from here unless you are expecting a mat plastic product or upgrade, upgrade, upgrade.

Products used:
11x14 print on canvas, mirror print, default quality

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Thumbnail of user amberlyv1
Virginia
1 review
3 helpful votes
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July 23rd, 2020

I have used a few canvas companies in the past, and decided to give this one a try as they had competitive pricing and shipping was delayed due to COVID at my normal place I frequent. The quality of the picture I provided was not poor, and I made sure not to get too large of a canvas - as to not distort the clarity. I paid over $100 and received an absolute blurred mess. If, by chance, this was a user error, I have never dealt with printing company that wouldn't reach out and let the consumer know the picture would be rendered completely unrecognizable. Very disappointed.

Thumbnail of user shannone26
Florida
2 reviews
9 helpful votes
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December 1st, 2019

I have 10 different canvas pictures all from places like Sams or Canvas On Sale. My most recent purchase from Easy Canvas was the worst canvas pictures I have ever received. All 5 canvas pictures were blurry. They were professional photography pictures that came back with the worst quality. Will never use this company again.

Thumbnail of user elvinm37
Iowa
1 review
0 helpful votes
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November 11th, 2021

You did a terrific job with my images and I will be ordering more, soon. Many thanks. I have about 150,000 images to sort through and now I have a much better knowledge about what translates to this format.

Products used:
photo prints

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Value
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Thumbnail of user missym43
Illinois
1 review
0 helpful votes
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October 1st, 2019

Their UI is so bad that the image got cut off on the top and the bottom. Then they were rude to my husband and then spent 15 minutes on the phone with my trying to convince me that it was my fault when their website was substandard. And the quality was bad.

Thumbnail of user dianeb1784
Florida
1 review
0 helpful votes
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September 3rd, 2021

Absolutely love these photo canvases! The price made it possible to order three to group together.
My son's family had family photos taken at the beach and I ordered three beautiful pictures to hang as a group in our beach home. The quality of the photos transferred to the canvases. I ordered the wrap edges giving them a nice infinity feel to the photos. I hung them in the foyer so I see their smiling faces coming and going. Also canvases eliminate glare of glass frames. I like the casual feel of the unframed canvases.

Tip for consumers:
You can customize the size of your canvas and the price is still very reasonable.

Products used:
photo canvases

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Value
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Thumbnail of user joycee229
Florida
1 review
0 helpful votes
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December 27th, 2021

Spoke to 3 customer service reps. Trying to get a eta on my canvas. Was told 3 different things, has to cancel order was a Christmas present gave 3 weeks to make. One rep to me not in production on the delivery date. I was told if I cancel order would be charged to cancel. I paid 15.99 extra for sooner delivery. They finally canceled order and agreed to refund money. Call second time checking on refund was told completely done. Gave a week no refund! Call third time rep told me they haven't processed it. Ask to speak with manager at this point, he put me on hold for 10 minutes and said the manager done it at that moment. Ask to send me email of action. No email hope to get my refund from this company. Beware before you buy a print! Hope you get better service than I received.

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Thumbnail of user bettyg985
California
1 review
1 helpful vote
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June 20th, 2023

Very disappointed with the quality and (reddish) people color. They will replace it but takes days to review your request (you have to follow it up) and you have to pay for the shipping. Thumbs down on customer service and quality.

Thumbnail of user terif70
California
1 review
0 helpful votes
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October 28th, 2021

I took a picture in the desert, and the canvas print that was made came out great! It's so satisfying to know that my photo can look so great on canvas! The order was super fast, i had my print on less than a week! I recommend Easy Canvas Prints to anyone!

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Thumbnail of user daniell1615
Montana
1 review
1 helpful vote
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November 28th, 2021
Verified purchase

The image quality was horrible. I have created numerous canvas prints in the past with other print makers, and this is the worst one yet. The lines have no definition and the image looks extremely blurry and pixelated.

Products used:
Canvas print

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Value
Shipping
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Thumbnail of user hughb11
California
10 reviews
214 helpful votes
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November 8th, 2017

I had ordered from these people through groupon years ago... its was so so... NOW every day I get spam ads from spammers paid by these idiots. If ever I need canvas... I will NEVER do business with or from any spam. It shows desperation.

Thumbnail of user kristiw171
West Virginia
1 review
2 helpful votes
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July 11th, 2022

I've used EasyCanvasPrints in the past and was very pleased with the quality. The canvases looked exactly like the pictures I submitted. This time, was a different story. The quality of the color and picture was not of the same standard as before. It looked as if, when they printed it, they were low on color. I was just very disappointed this time and am not sure I will use them again.

Thumbnail of user charlenes118
Iowa
1 review
0 helpful votes
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January 18th, 2020

I ordered several prints and one had an issue and they refunded my money and I ordered a replacement. They were prompt and very nice to work with. I love my pics! I would definitely order from them again.

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From the business

The leader in custom canvas prints online. Save 85% on canvas prints. Just choose the size and wrap thickness of your canvas print, upload your pictures or art, choose your border and join over 1 million happy EasyCanvasPrints.com customers.

Business History

Turn your photos to canvas with Easy Canvas Prints™. Our photos on canvas are great for decorating your home or office, and perfect as photo gifts! With our easy to use canvas prints designer, you can turn your very own image into a stunning work of art on canvas! Our canvas prints are printed and stretched in Austin, Texas by our team of canvas professionals, and each one comes ready to hang with a classic semi-gloss finish.

Company Representative

Thumbnail of user tylert63
Tyler T.
Typically does not respond to reviews

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