Burgess

I placed an order by mail on 2-4-2021 my check was cashed on 2-18-21. I called on 3-30-21 was told that order would ship in two-three weeks. Called back on 4-30-21 as I had not received the order was told out of stock and didn't know when would ship. Brandon the person told me that I would more than likely get a refund. I never heard anything so I called on 5-14-21 and was told that they were back in stock and would ship in 2-3 weeks. I have no received so called back on 6-1-21. Was told they didn't know when I would get the order. I don't recommend ordering from them. This is the most run around I have ever had trying to get a few trees. I told them to remove me from mailing list. I will not order from them again. I have copies of the ordrer form and the check I have notes of every time with the peoples names and times that I spoke with them.

Ordered a 5 in 1 apple tree. Received a single trunk with roots. No other grafts. Shouldn't a tree with 5 different apples have a few grafts? Along with that I ordered a 3 in 1 citrus tree. Received 3 tiny separate trees. They were in the same pot but I don't think that qualifies As a 3 in 1... oh it must mean 3 in 1 POT... not. I don't know if I should waste my dirt on this stuff.
So very disappointed. Why do I keep wasting my money on this crap. SMH

Spent over $200, received dried, dead tree twigs, plastic bags of rotted "plants, only things that grew (weakly) were the common ground daylilies. Guarantee is a joke, need to send back your packing label (like they don't have a copy of it?) and/or dead plants at your expense only to receive MORE dead twigs or rotted plants. Over $200 and I only have a dozen cheap items. MAJOR RIP OFF. BUYER BEWARE! Wish I had researched this company before I wasted my money.

I ordered over $100 worth of plants from them in April, I finally received a shipping notification June 10, but they didn't arrive until June 20! Every single plant was either dead or mostly dead. Like other reviews have mentioned, their phoneline has had a busy signal for the last several months and when sending them emails, I got an undeliverable notification. "Your message couldn't be delivered to *******@eburgess.com"
I will never be purchasing from them ever again and I hope you don't either.

I spent almost $300, got 1 plant, no call return, no email... nothing, no customer service. Do not order from them seems like a fraudulent business.
Still waiting Burgess.

DO NOT BUY ANY THING FROM THIS COMPANY. First when you try to call you can never get through and when you email it takes days for then to respond. We placed an order for both seeds and live plants. We did not receive the seeds in time to start inside and the ones we received that we did plant in our garden did not grow. The asparagus roots were molding and rotten. We ordered 4 hazel nut plants and only received two. When we asked for a refund we were told they can only do replacements or credit. After the experience we had who would want anything else from them.

This is the least knowledgeable plant. Company in existence. I do not know how they stay in business. I am a retired certified arborist and know you dont ship trees in the summer. Well, they apparently don't know because they did. Trees will not survive in summer plantings when it is 100+ degrees every day. I ordered them a year and a half ago expecting a late fall delivery but noooo. My advice is not to do business with this ripoff company i ordered over $250.00 worth of plants from them in the past and only about $25.00 worth survived DON'T DO BUSINESS WITH THEM...