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EconomyCarRentals has a rating of 1.6 stars from 305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EconomyCarRentals most frequently mention credit card, customer service, and full insurance problems. EconomyCarRentals ranks 223rd among Car Rental sites.
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I have rented cars from EconomyCarRentals on many locations over many years. Everything has always worked very fine indeed - also the rare time og maybe two, when something unexpected happened. I can very much recommend this company both regarding very good prices and overall service:-)
Don't forget that EconomyCarRentals is a broker who finds available car rental companies among the rental companies. Their policy when a rental is changed in one way or another (e.g. Arriving late) is very broad and allows them to practically let you down and run off with your deposit regardless of the reason. If your flight or your ferry arrived late that's your problem. This is what happened to me. As I arrived more than 30 minutes late, the company treated this as a "no show", therefore when I arrived, my car was no longer available (for a 4 days rental!) and I was left to my own devices and without a car with all my luggage. I contacted EconomyCarRentals and was lectured that I should have notified them of my delay and that my deposit was lost. So please don't do business with them! Instead, deal directly with the rental company rather than a broker!
Competitive prices, always, quick and good feedback customer services
I have had no problem. It was everything perfect. All very attentive and kind.
Whan asking insuance money disappar and not ansewer long time!
They no have any address or phone number!
Really suspicicus!
Tip for consumers:
Not order car from this company ! Cheater
Thank you for a great service, the pickup and drop off meet were perfect.
Super. No problems. Friendly service. Nice clean car.
Very reliable and always top notch. Would never use any other online search agent
Best price, good cars, excellent service! Cover whole Europe!
I was given very friendly help on the phone to book a car
Estou muito satisfeita com o serviço prestado. A empresa restitui-me, com rapidez e eficiência o valor total da franquia (1150 Euros) paga por um dano causado na viatura alugada. Recomendo o aluguer de veículos através da EconomyCarRentals, pois é uma empresa de confiança.
Después de cancelar un alquiler porque la compañía se niega a entregarme el coche porque no disponía de una tarjeta de crédito física, por haberla extraviado, aunque sí tenía tarjeta de crédito en formato virtual (móvil contactless), Economycarrentals se niega a devolverme el dinero pagado por adelantado. El pago incluía un seguro de reembolso de la franquicia que te cuelan si no te das cuenta y no desmarcas la casilla. He alquilado siempre con ellos y no había tenido problemas hasta ahora, esta es la última vez. Si no me devuelven el dinero son unos ladrones y los voy a denunciar.
Zálohu jsme zaplatili převodem před půjčením. Poté, co jsme dorazili do cílové destinace, nám auto nezapůjčili a peníze nevrátili. Nikdo se s námi nebavil a nikdo nám nepomohl. Zůstali jsem s dětma bez auta a nakonec odjeli taxíkem. Této společnosti se vyhněte obloukem!
J'ai louer une voiture Citroen C4 Cactus et a mon arrivé on ma mis a disposition une Renault Captur pour moi cest pas la meme categorie et suivant mon information ce loueur n'as pas de Citroen C4 Cactus a metre a disposition des clients à ce prix cest de la publicité mansongère
à mon arrivé la persone n'atents pas sur le lieux du indiqué du rendez-vous mais bien a l'extérieur du terminal
La reserva en cuestión fue: EC3D5CD6 en la que se incluía un seguro todo riesgo y no era necesario hacer ningún depósito (cosa que ni siquiera he escrito en mi post y que también puedo justificar, nada menos que 1000 USD)
Al llegar a la oficina de San José (Budget) me incluyeron un seguro que yo no contraté ni quise incluir dado que ya estaba asegurado. Pero no me dejaron eliminar el mismo y no me permitían retirar el vehículo si no lo contrataba.
Es difícil demostrar que yo no lo contratara voluntariamente (pero sí ilógico si ya tenía otro contratado)
Tengo las condiciones de contratación de economycarrentals.com y en ellas se incluye Cero Depósito y Seguro todo riesgo incluido.
The reservation in question was: EC3D5CD6 in which all risk insurance was included and it was not necessary to make any deposit (which I have not even written in my post and that I can also justify, nothing less than 1000 USD)
When I arrived at the San José (Budget) office, they included insurance that I did not hire or wanted to include since I was already insured. But they didn't let me remove it and they didn't allow me to remove the vehicle if I didn't hire it.
It is difficult to show that I did not hire him voluntarily (but illogical if he already had another contract)
I have the contracting conditions of economycarrentals.com and they include Zero Deposit and all risk insurance included.
Alles funktionierte perfekt. Danke. Von der Anmietung bis zur Rückgabe, keine Probleme.
Mà experiência... paguei mais euros em relação ao estava descrito no voucher... a não repetir
Günstigstes Angebot mit guten Konditionen...!
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Dear JOAO B,
Thank you for the review. Your comments are important to us as they are giving us the opportunity to respond to you.
Could you please inform us about your voucher number to investigate this case?
Thank you in advance.
Kind regards,
EconomyCarRentals.com