• Economy Plumbing Services

Economy Plumbing Services

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Overview

Economy Plumbing Services has a rating of 3.7 stars from 117 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Economy Plumbing Services most frequently mention great job, water heater, and excellent service. Economy Plumbing Services ranks 5th among Plumbing sites.

  • Service
    2
  • Quality
    1
How would you rate Economy Plumbing Services?
Top Positive Review

“Outstanding”

Robert L.
11/8/17

Excellent service provider. Professional, courteous, problem diagnosed & corrected quickly. I have used this company before with very good results and I would not hesitate to call upon them in the future for needed plumbing services

Top Critical Review

“High estimate fee, higher than market quote”

Drew K.
6/21/18

The technicians showed up and immediately asked for $193 as a "diagnostic fee" that I was not told about when arranging for the estimate. 15 minutes later (that's nearly $800 per hour), they told me my pipe was leaking and needed to be replaced... yes, that is why I called. I received the quote more than 24 hours later. The quote was 68% higher than a competitor who came over and completed the project next day with no "diagnostic fee". I suspect Economy Plumbing wanted my money for the diagnostic fee but had no interest in fixing the problem. Felt like a con job.

Reviews (117)

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economy plumbing (31)
Thumbnail of user robertl304
Texas
1 review
0 helpful votes
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November 8th, 2017
Verified purchase

Excellent service provider. Professional, courteous, problem diagnosed & corrected quickly. I have used this company before with very good results and I would not hesitate to call upon them in the future for needed plumbing services

Thumbnail of user dennisc219
Texas
1 review
0 helpful votes
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June 22nd, 2018
Verified purchase

Service was perfect, arrived on time, explained work and costs, completed work quickly. Work area was cleaned up as if they were never there. I have used Economy Plumbing in the past, remain my go to company for any project.

Thumbnail of user drewk23
Texas
1 review
0 helpful votes
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June 21st, 2018
Verified purchase

The technicians showed up and immediately asked for $193 as a "diagnostic fee" that I was not told about when arranging for the estimate. 15 minutes later (that's nearly $800 per hour), they told me my pipe was leaking and needed to be replaced... yes, that is why I called. I received the quote more than 24 hours later. The quote was 68% higher than a competitor who came over and completed the project next day with no "diagnostic fee". I suspect Economy Plumbing wanted my money for the diagnostic fee but had no interest in fixing the problem. Felt like a con job.

Thumbnail of user wesg6
Texas
1 review
0 helpful votes
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May 10th, 2018
Verified purchase

Very happy with the service! Howard communicated what was going on throughout the whole process, stayed in contact about what time he would be arriving and kept me updated on when parts would arrive. Also, they did a great job of coordinating with my tenant

Thumbnail of user johnm1909
Texas
1 review
0 helpful votes
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April 24th, 2018
Verified purchase

Job; re-glue an under-mount stainless steel sink. No parts cost except a tube of glue. Not a complex job. A DIY job but I was out of town.
Original cost- $519.30
Cost paid after $60 discount $450.30
Cost included a $64.31 "miscellaneous invoicing fee" (junk fee)

It is ironic that they call themselves "Economy Plumbing"
I will NEVER use them again.

Service
Value
Thumbnail of user billp108
Texas
1 review
0 helpful votes
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July 14th, 2017
Verified purchase

Two service personnel came out when booked and they stayed longer than anticipated on a Friday without ever a moan about it. They also had another job to do after they finished our house at 6:00 p.m.
Fair price for a great job!

Thumbnail of user wendyr159
Texas
2 reviews
1 helpful vote
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February 7th, 2019
Verified purchase

I had a great experience with Economy. Our plumber was on time, polite and worked hard for 7 hours on 3 projects. One project had crumbling, unused pipes and took expertise and patience! He did exactly what we wanted, it all works perfectly and he left each project area spotless. The work matched the estimate and we will always use Economy from now on!

Thumbnail of user troya26
Texas
1 review
0 helpful votes
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May 23rd, 2017
Verified purchase

As a building contractor it's important for me to work with quality tradesman that can start and complete the project in a timely manner for a reasonable price. I found this in Economy Plumbing. Shaun Wagner has proven himself and his company to be very reliable and trustworthy. I will be hiring him for all future projects.

Thumbnail of user jqq
Mississippi
1 review
0 helpful votes
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October 12th, 2017
Verified purchase

We were very pleased with the service provided. He was more than professional and courteous, did not mind explaining anything and seemed very knowledgeable. We would definitely use their services again.

Thumbnail of user mikeo189
Texas
1 review
1 helpful vote
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February 11th, 2019
Verified purchase

Economy plumbing were great, right from jump my tech was able to diagnose the problem based on my description, he went out of his way to purchase a valve which would allow him to demonstrate the problem, and then he fixed the issue. All within 3 hours!

Thumbnail of user susans353
Texas
1 review
0 helpful votes
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June 4th, 2017
Verified purchase

I had two water heaters in the attic, 20 years old, and 6 years old respectively.
There was a leak in the tubing which Economy Plumbing fixed on a weekend. I later wanted to replace the aging water heater, but bringing two water heaters up to code would be quite expensive. Economy suggested that my home could operate well with one water heater, and avoid having to update expensive coding requirements. Old water heater was removed. Very reasonable cost, after extremely welcomed, knowledgeable advice!

Thumbnail of user janellp1
Texas
1 review
0 helpful votes
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May 7th, 2017
Verified purchase

I had been stood up three times by plumbers before I called Economy Plumbing Services. Larry was the technician. He called to let me know exactly when he would arrive. He diagnosed the pipe pounding problem immediately. He quoted the cost, had the parts in his truck and finished the job quickly. He explained everything he was doing as he went. I knew I also was in need of a water heater replacement. He quoted the job for me and we scheduled it later in the week. That has now been finished as well. I am very happy with my experience with Economy Plumbing and encourage you to try them.

Thumbnail of user valeriel76
Texas
1 review
0 helpful votes
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June 16th, 2018
Verified purchase

We were very pleased with the fast, courteous, and expert service that Talmage provided. He replaced our water heater very quickly and did a great job. Economy Plumbing was highly recommended to me by a neighbor and they performed exactly as I had been told.

Thumbnail of user debbiel84
Texas
1 review
0 helpful votes
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September 18th, 2017
Verified purchase

Arrived on time. Quickly determined problem. Offered/explained options. Fast R&R. Cleaned up and disposed of old parts. 2nd time I used this company because I was pleased with quality of their work. Would re-use again.

Thumbnail of user jolel
Texas
1 review
0 helpful votes
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July 2nd, 2017
Verified purchase

The gentleman was on time, friendly, and fast! He quickly diagnosed the problem and had all the materials to repair it on the spot (including a brand new garbage disposal). We will definitely be requesting Larry again!

Thumbnail of user pauld264
Texas
1 review
0 helpful votes
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December 1st, 2017
Verified purchase

This is the second time I hired Economy for a plumbing issue. Setting up the appointment was quick and easy. They came out when the said they would, and performed the job very quickly and where very professional. I will continue to work with them with all of our home plumbing needs. They have a great team!

Thumbnail of user sandram497
Texas
1 review
0 helpful votes
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December 7th, 2018
Verified purchase

The plumber sent to my home, on short notice, was timely, friendly, and fixed the problem. I truly appreciated their ability to quickly fix a backup problem in my kitchen, When my son visited recently, he found a problem with the shower in guest bathroom, so I will be calling them again!

Thumbnail of user bharath2
Nevada
5 reviews
0 helpful votes
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September 22nd, 2022

Great prices, but the staff seems to have a lack of competence. I called them for an emergency (one of the pipes started to leak and quickly flooded the bathroom). The plumber had no clue how to fix it and was constantly calling someone for consultations.

Thumbnail of user sharonh122
Texas
2 reviews
0 helpful votes
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May 31st, 2017
Verified purchase

This is definitely my 'go to' company for all of my plumbing needs from now on! On the day they were to due to arrive, they even let me know they were available to come in earlier if I'd like. I had already had another plumber come to fix my toilet the week prior, but couldn't fix the issue although they certainly charged me for it! Economy Plumbing came out and took one look and knew exactly what was wrong, fixed it, and I've had no more issues with the toilet since. Thank you Economy Plumbing!

Thumbnail of user lukey6
Texas
1 review
1 helpful vote
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February 26th, 2019
Verified purchase

I needed a hydrostatic pressure test done and Howard came out to do it. He discovered two breaks in one of the pipes, which meant I needed more work done and a follow-up pressure test. The whole experience was great, because Howard was extremely professional in the conduct of his duties; very knowledgeable in explaining issues and possible solutions; and he was also patient with me as he answered all of my questions and walked me through every step of each process he was performing on site. Howard was awesome! A special thanks to the Economy Plumbing office staff (Tricia) and the owner/management for their patience as I worked to get financial stuff ironed out when the company's partner financing company wasn't working. It was nice to have a service provider be flexible and understanding during a customer's time of need. Thanks for the great experience!

Thumbnail of user davidh1272
Texas
1 review
0 helpful votes
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November 9th, 2018
Verified purchase

They were able to work me into their schedule despite being booked full, but it was certainly expensive for a non weekend simple drain unclogging. It took them literally 10 minutes or less. Had I known it would have been that much I would have purchased the tools and done it myself. But it is done now and they were very nice and very accommodating when it came to solving my clogged drain quickly.

Thumbnail of user tomb302
Texas
1 review
0 helpful votes
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September 26th, 2017
Verified purchase

I expected this work to not be inexpensive due to the use of a motorized drain snake. What I did not expect was to have to pay 50.00 surcharge for their "advertising, fuel, and misc". The plumber who showed up mentioned that our job was his last for the day and right on his way to his house. He lives less than 10 minutes from us. I do not mind paying for the legitimate work, but not for the other things that are just a part of doing business. I will not be using them for any other plumbing issues in the future. Let someone else be stupid enough to pay for their advertising and fuel.

Thumbnail of user robertj364
Texas
2 reviews
0 helpful votes
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April 14th, 2018
Verified purchase

I guess the problem of having too much pressure was solved because we are not having the problem any more. The technician who came out was very pleasant. I felt like it was a little expensive for what was done and was surprised and disappointed that you did not offer a senior discount.

Thumbnail of user rickb249
Texas
1 review
0 helpful votes
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July 30th, 2018
Verified purchase

Bobby the guy they sent out was good. Economy was way over priced. I should have stuck with Clarke Kent Plumbing. They should change their name to Pricey Plumbing.

Thumbnail of user diannek8
Texas
2 reviews
0 helpful votes
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May 22nd, 2017
Verified purchase

I called this service to unplug the pipes in my kitchen sink.
Although very nice, the first thing the plumber said to me when he opened up the cabinet below my sink, was, "This is not legal. There is no c trap." He explained what a c trap was and I told him that when this house was built it was inspected and passed and there had been no smell. He then said that maybe the trap was built in the foundation and that most houses were built that way.
He used a snake cleared out the pipes and verified that the trap, indeed was in the foundation and all was fine. Yet, the questions I asked him regarding why the pipes got clogged from the beginning, I am not sure he gave me accurate information, so that is why I cannot rate the experience high. When he gives me misinformation and scared me as a client, that made me not feel that anything he said or did was accurate.If someone would call me who is a plumber to answer my questions or come out again to see what was done, I would appreciate that. Until then, I am hesitant to recommend this company.

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Sean W.

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