Ecrater

I bought a skin care item and never got any tracking, no product, filed complaint with ecrater. They tried communicating with seller on my behalf but seller again did not answer, Ecrater then suggested I file a Resolution case with Paypal. I did and Paypal refunded me as they could see that seller again was not answering to resolution case even though Paypal took a couple of weeks to refund. This was my first purchase on eCrater and will be my last. NEVER AGAIN! Sellers name is coolife on ecrater. BEWEARE!

Said my order shipped and provided a tracking number for an order shipped by Amazon to another address. Told PayPal it was shippedvia FedEx. Stay away!

I orderd something from them. The picture on thier site was nothing like what they sent me. When I asked why they would send something different without asking me, the guy said cuz thats all he had. I asked them for a return label to send items back the guy said i had to pay for the return. Then i had to open a case thru my paypal account to get my money back. Paypal awarded me with all my money back. Thank you paypal! ECrater your costomer service *******@ss.

Purchased Office 2016 for really good price. The transaction and install were very easy. No problems with the activation key, which I half expected given the price.

I placed an order on March 31st, 2022.
It was Guardians of the Galaxy Hero Lego Groot Compatible Big Figure from Seller: lldeals.
It never came.
It was scam.
They just took my money.
I contacted the company, Ecrator. They never replied.
So I filed a complain to Paypay to get my money back but I'm not so sure whether I will or not.

Excellent transaction! Seller (floorstoheaven) delivered lovely (brand new) rug in perfect condition and in a timely manner.

This is certainly a "sellers' website" as many reviews state. It is, however, not at all a buyers' website. All the freedoms that sellers rave about create nightmares for buyers. I purchased a $200 item, used paypal, and never got a response from seller. No invoice, no response to emails, nothing. After I waited the 14 days, as required by ecrater, I filed a complaint with ecrater, but not until after I filed a complaint with paypal. I included a comment in my email to ecrater that I had submitted a claim to paypal already, but wanted to know what ecrater would do.

The response? "Unfortunately, the merchant's store is inactive and pending review. Please visit the PayPal Resolution Center in order to file a dispute with PayPal."

So, there may be good stores on ecrater, but there are also flat out scams. How can you ever know which you are buying from? You can't, because you can't even search for a specific buyer on the site. Do yourself a favor, and look elsewhere. I will certainly never buy anything on the site again.

I bought a refurbished phone from a ecrater seller Ed Shabani *******@yahoo.com. He sent me a phone with and lifted screen and a swollen battery that I discovered when I took it to best buy. I m a bit naive I wanted a new phone and when the phone came I saw the lifted screen. I asked for a refund but he said he would send me a case. I thought the screen was a minor thing so I took it to best buy they said the phone had a swollen battery and it would cost 500$. I had already paid 300$. Best buy said to file a claim. I did but I also notified the seller just in case the insurance wouldn't cover it. He swears I'm a liar they tested the phone and that he said he said he would give me a refund that is a lie. Ecrater doesn't do anything about it and he is a shady business man. DONOT TRUST THIS SELLER.

No actual complaint regarding this site specifically, which features a decent variety of sellers and merchandise; however, my SINGULAR experience here with one of the dealers was literally abominable -- numerous transactions (before and since) with online sellers elsewhere have been positive. In the grand scheme of things, a single bad experience is likely "statistically" predictable; however, following THIS one, it definitely "soured" me on using this site -- it's a shame that eCrater doesn't offer, seemingly, anyhow -- a "feeback forum" commensurate with eBay's, which clearly is "The Key" to monitoring BOTH buyer and seller satisfaction.

This is the worst website and a big rip-off. I purchased the game from a merchant and the merchant never shipped me the game, and the website basically is telling me that it's on me to get my refund and that they can't help me with that. They told me to contact PayPal which is what I used to purchase, and I did but PayPal cannot refund me because I was never even given a tracking number and they can supply me with one either. What website doesn't Supply you with a tracking number when one of their Merchants sell something on their site? This is just ridiculous. So now they keep telling me the same thing to contact PayPal which they've told me about five times now and I'd explain to them every time that they won't refund me because I don't have any tracking so there's no way of knowing if I received the item or not. Do not buy from this site because you will get ripped off this is one of the worst experiences I've ever had buying something online. I've never seen an online store or not refund somebody when one of their merchants doesn't ship the item. Since when is it my job to do all the legwork to get my money back? And I even tried and as I said before they won't even refund me and neither will this website this is just absurd. I would rate zero Stars if I had the option.

The process was quick and easy - it arrived just 2 days after ordering - and the DVD was without issue. Will use eCrater again and Will definitely look for ParadiseMedia again!

Im a seller there, i have been waiting for 5 weeks to get a reply from support. This is not a reliable platform.

My flag is awesome and when I checked the tracking and seen it was delivered in Florida instead of Texas I was a upset but I contacted them and they emailed back immediately and realized the wrong tracking had been provided and gave me the right tracking and it was delivered the next day

Giving them a one star review would be giving them a compliment. We bought a pair of Apple AirPods for our daughter and son in law for Christmas. They received the items promptly but couldn't even use them because they were of such poor quality. They contacted Apple about them and were told that they weren't made by Apple and were a cheap knockoff. Trying to get real ones or our money back but aren't holding our breath since no one from there has answered. Will NEVER order from them again and wouldn't recommend that anyone else should.