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Ecrater
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Ecrater

ecrater.com
New Mexico
1 review
1 helpful vote
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I think it is very easy to order and has a very reasonable price. The time it takes to show up is a little long but is very reasonable for how much It costs.

Date of experience: June 15, 2020
GB
1 review
1 helpful vote
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Excellent service
August 9, 2022

Excellent service. Forgot to ask for name and number on shirt, contacted seller and shirt arrived named and numbered AND with number on shorts. Grandson overjoyed.

Date of experience: August 9, 2022
South Carolina
1 review
0 helpful votes
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SCAM!
October 3, 2020

I ordered a canvas bean bag chair for 70 $ for my granddaughter in July 2020! No way to track my order, the " contact us" will not let you write a message, the product AND seller, " dealerslane" is no longer found on ECrater. I have gotten no response from ECrater OR Dealerslane by email. I have been scammed! DONT USE ECRSTER!

Date of experience: October 3, 2020
GB
1 review
0 helpful votes
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Excellent
September 14, 2023

Easy to order, excellent service, fast delivery, kept me informed, perfect condition of item, well packaged, cannot fault anything xxx

Date of experience: September 13, 2023
Colorado
1 review
14 helpful votes
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I order shoes May 20th I have not received them it has been 18 days Counting and that's the weekends not included and Memorial weekend my daughter is really sad and so am I because this was a birthday gift and this is really hideous I cannot get ahold of you guys you don't have a phone number so I could call you all please get back with me and let me know something please send me my shoes that's all I want and I'll never bother you again

Date of experience: June 14, 2020
North Carolina
1 review
5 helpful votes
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I'm not ordering anything from them! They have no fricking phone!
Don't trust any one on the internet that doesn't have a phone! They are hiding after they sell!

Date of experience: December 20, 2019
Turkey
15 reviews
32 helpful votes
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I uploaded a product as multi types they and suspented my account. I contacted customer support via email(only email contact is available) they replied me within 1 day without a solution. AND THEY NEVER REMOVED THE SUSPEND. CUSTOMER SUPPORT IS VERY POOR! Be careful with ecrater

Date of experience: July 14, 2018
Arkansas
1 review
1 helpful vote
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I order from Kavuko General Store and I received my product on time and fast service. I was given great customer service. I will be shopping with them in the future and with no worries.

Date of experience: June 8, 2022
Arizona
1 review
1 helpful vote
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Has very good buyer protection.
December 4, 2022

I have bought many times and most of the shops here are quite punctual. Also, they have a very good customer support team.

Date of experience: December 2, 2022
Minnesota
1 review
0 helpful votes
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Great website
March 27, 2023

This website is easy to use and my order was perfect! I've had no problems with searching for my item or shipping!

Date of experience: March 26, 2023
Arizona
1 review
0 helpful votes
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100% satisfaction! What was advertised was EXACTLY what I received with one exception! I got a tad MORE than I thought! Definitely will be visiting this site again!

Date of experience: December 27, 2019
South Carolina
1 review
1 helpful vote
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My first experience with them.And it was fabulous.My seller was super nice and knowledgeable.I would use Ecrater again..

Date of experience: May 15, 2023
Pennsylvania
1 review
12 helpful votes
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This site is getting unjust reviews without merit. Just like Ebay, you MUST be aware of the seller. Ecrater is only the method of contacting a seller. Just like Ebay, there are very good ones as well as fraudulent sellers. I see fake Carson City Morgan Dollars being sold for ridiculous prices but these are NOT legal to sell in the USA as they do not say COPY on the coin. If you purchase anything from China or their states, be aware, sad to say but factual. You will have NO recourse if and when you are "robbed" of your cash. Only order from trusted sellers with a good record. I ordered a textbook from an Ecrator seller, EBOOKSTORE20. I ordered my etextbook in the evening at 5:30 PM and the ebook was available and downloaded before 7 am the next day. I could have saved $5.00 if I had ordered it from a Chinese seller however the cheap sometimes turns out expensive. Ecrator is an eCommerce marketplace, not an Ebay competitor as this is not an auction, prices are fixed but be aware of "who" you are buying and the laws or lack thereof. Again, you have no recourse if your taken by a foreign seller, know their marketplace laws, Good Luck.
Also be aware, if you order an ebook, do not watch for an email from Ecrator, your Ebook download instructions will come from the seller, probably the sellers name so watch your "junk file" folder. Search your email for the book title, not Ecrater.

Date of experience: September 15, 2017
Colorado
6 reviews
6 helpful votes
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Ordered a DVD from RockconcertDVDs that was from the Ukraine. Long story short, Paypal defaulted to my old address in their system when I was checking out so I immediately updated it to my mother's ship-to address (the item was a gift for her and I often buy her items using Paypal and choose her address from he drop-down without issue). I also included a note in the Paypal comments area alerting the seller that the item was for my mother and I provided her address. Then I received confirmation that the item was shipped to my old address... so I contacted the seller and heard nothing... only when I wrote negative feedback did he respond--he lied and said he got my note and shipped the DVD to my mother and asked me to remove the negative feedback (I told him I would do so once my mother received the DVD). He wrote a response to my negative feedback and called me delusional. Well, he's delusional because facts don't lie and I can prove I provided HER address, he promised item was shipping to HER address and I have a screenshot showing item was attempted at my OLD address. Asked for a refund and have heard nothing so I opened a dispute with my credit card issuer. This seller was caught red-handed and I want $24.95 returned to me ASAP. E-crater should not be tolerating scandalous sellers like this.

Date of experience: June 27, 2020
Virginia
1 review
0 helpful votes
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Pls make a cupcakke music videos dvd. I know she privated all of her music videos but if they were on dvd it would be awesome so pls do a dvd of all cupcakke music videos

Date of experience: December 31, 2021
Washington
1 review
24 helpful votes
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Never Received Product
August 10, 2020

I ordered a SIMPLICITY S65 stick vacuum through ecrater, and ASOTV Store. I received the confirmation that I was billed and charged, but never any shipping or tracking information for my product. I reached out to "yolandasalas89" at AOSTV Store multiple times, and never received a response. Also contacted "juliannaandreana3657" at AOSTV Store asking about "yolandasalas89" and didn't hear from them either. ecrater.com was of little help in resolving this issue.

Date of experience: August 10, 2020
Utah
1 review
1 helpful vote
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I ordered a license plate as a surprise gift. Never delivered, tracking number didn't work, no refund!

Date of experience: May 16, 2021
Mick D. Ecrater Rep
over a year old

What is your order #?

Colorado
1 review
5 helpful votes
Follow Mia L.
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They stole 1200 from my account. American Express is investigating. Hopefully I get my money back soon

Date of experience: February 28, 2022
Mick D. Ecrater Rep
over a year old

If you have not ordered from these merchants on Ecrater this means that someone used your credit card to place these orders. (fraudulent activity). Not sure if you contacted our support team directly at that time but if you did so, we would notify merchants so they can refund these unauthorized transactions.

Pennsylvania
1 review
4 helpful votes
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Super easy and great!
August 7, 2020

I normally dont do online ordering but this site made it so easy and simple. I would definitely order from here again. The product was perfect!

Date of experience: August 6, 2020
Georgia
1 review
10 helpful votes
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Best I've used
January 24, 2020

The site is off the beaten path, but I'm so glad I
Found it. Price, service, & quality are all fantastic!
10/10 Would recommend

Date of experience: January 23, 2020

Overview

Ecrater has a rating of 2.5 stars from 374 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ecrater most frequently mention tracking number, credit card and customer service. Ecrater ranks 591st among Marketplace sites.

service
79
value
81
shipping
76
returns
43
quality
76
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