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Ecrater
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Ecrater

ecrater.com
Japan
1 review
5 helpful votes
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I bought some curlformers from this seller http://www.ecrater.com/p/*******/24-long-extra-wide-with-storage-case?keywords=curlformers and I had no issues. The shipping was fast and they have positive feedback.

Date of experience: August 20, 2014
Texas
1 review
12 helpful votes
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Fraud Company.
September 13, 2020

Never buy something from this website. This website is a scam. They do not send your items and accidently send additional items in where they demand more money. They have poor communication. They do not respond by email only by phone call. They do not talk professional. Please do not purchase anything from this company. They are fraud. You will lose your money and the product. These people are tell you lie and will demand more money. Please do not look at this website. If you want to purchase something. Look at website that is reliable.

Date of experience: September 13, 2020
Georgia
1 review
1 helpful vote
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Ordered an item from a merchant named Atkoo from this site. The money was taken out of my bank account, but I havent received a confirmation email or any tracking information. How do I contact this Atkoo merchant?

Date of experience: April 30, 2020
New Jersey
1 review
5 helpful votes
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I ordered an item from Ecrater. Com, with their seller Mvintagezoo. The charges were transferred from my credit card and the item was never delivered. I have contacted Ecrater and Myvintage zoo on four different occasions. I received no return messages and still no products after five weeks. Just another rip-off site.

Date of experience: April 23, 2013
Nevada
1 review
6 helpful votes
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I have been selling on eCrater for 2 years now and have been blessed with great customers and excellent feedback. I also sell on eBay and Bonanza and have done better on eCrater than the other two combined.

Date of experience: July 1, 2019
California
1 review
7 helpful votes
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A week ago, I purchased a very large set of markers from a seller named scrapbookallie on eCrater. I immediately emailed her asking if it was fraud. She denied it, and said she was sending the order out on thursday.
I replied asking politely for the shipping information. She never replied!

It's been a week. I didn't have the option to pay with paypal. I still don't know for sure that it's fake, but all signs say yes. I know she has been online because she adds things to her store often.

What do I do?

Date of experience: September 30, 2014
GB
1 review
6 helpful votes
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Disapointing
September 28, 2017

I find this site incredibly difficult and frustrating to use. I can't bulk upload from ebay because it keeps giving me and error telling me I have only 1 fixed price listing in my ebay shop, I have over 300 fixed price listings! I also can't set it that I sell from the uk to the uk only, there is a default of alaska and US which i cant remove!

Date of experience: September 28, 2017
Canada
1 review
2 helpful votes
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They are aweful. After i paid for an item, with out contacting me or explain,they canceled my order.
They did not even answer my emails. Now, i should wait 3 to 5 business days to recieve my refund.
It is waste of time and money. Never trust this website.

Date of experience: January 16, 2023
North Carolina
5 reviews
9 helpful votes
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Ecrater Review
April 21, 2022

It was time consuming setting up my store. I signed up with a positive attitude. I thought I might sell here. Wrong. I never sold a thing. I am updating this review. I do not know why ecrater is still even on line. It has been there for a long time. I have friends who have tried it and nothing. It really is a joke. I decided to build my own website. I do not know html. Look at me: www.fabricartfairy.com. If I can do this with no experience so can anyone. An easy to do web builder. Do not give up. If anyone has items to sell, do your own website.

Date of experience: April 21, 2022
Mick D. Ecrater Rep
over a year old

What is your store URL? Please let us know and we would be happy to look if there is something wrong with it and why you might not be getting sales.

Wisconsin
1 review
0 helpful votes
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Spam email source
August 15, 2020

I ordered a product from this site but after ordering and paying I was informed that the product was unavailable. I did get my payment refunded but ever since I have been inundated with spam emails. This is the only site that I have provided my email to in the last 3 to 4 months. Unless you enjoy emails for boner pills, don't use this site.

Date of experience: August 15, 2020
California
2 reviews
0 helpful votes
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I bought Tilex in September, 2020. Safety seal broken and replaced w bleach & water not the Tilex. I thought perhaps I was wrong but at this moment I can literally see where the plastic safety wrap was cut.

Date of experience: January 9, 2021
New York
1 review
0 helpful votes
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Scam
November 24, 2020

My son was defrauded out of $1000 for a PS5. The PS5 never arrived. He paid $500, and was told to pay an additional$250 and he paid another $250. I'm so flipping mad, that he didn't come to me before he handed over the first $500

Date of experience: November 24, 2020
New York
1 review
0 helpful votes
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I recently purchased a movie on dvd from eCRATER and had a very nice experience with the product and customer service. Along with the title I purchased, they included another movie on the disc PLUS a bonus gift titled for a total of 3 movies for one low price. It arrived across the country in a matter of days and a very nice written note from "Mary." I was pleasantly surprised. Because the movie was an older tv movie, the picture quality was slightly fuzzy, but was thoroughly watchable. I was glad to at least have an opportunity to view the "rare" movie at all, so all in all, was very pleased with my purchase. The bonus movies was so nice to receive. I wouldn't hesitate to purchase again from them.

Date of experience: June 13, 2021
California
1 review
0 helpful votes
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I purchased a dresser from a company and new immediately it was fraud. I reached out to ECrater and let them know and they told me I needed to wait 14 days. No dresser and no reply from Chinese company I purchased the dresser from. Don't use ECrater unles you are ready to get screwed.

Date of experience: June 19, 2020
Ohio
1 review
1 helpful vote
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I never received my product and I cannot get ahold of anyone to get my refund. I will never order from them ever again. You have to email to speak to someone and noone gets back to you. Do not order from here this has happened to a friend of mines to. She ordered the first time and didn't get the product she was supposed to get they gave her a cheap product but charged her top dollar and the second time never received her stuff so please do not order from this ecrater site it's a joke. I would've never given any stars but you have to in order to submit your review but it deserves 0 stars

Date of experience: May 20, 2020
Florida
1 review
4 helpful votes
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Used and broken
December 31, 2019

Bought a Fitbit Ionic for my husband for Christmas. The item I received was NOT in new condition and will not even charge or turn on! I have emailed this company on 12/06/19 and have yet to hear from them! DO NOT BUY from this scam of a company unless your don't mind giving your hard earned money away!

Date of experience: December 31, 2019
Arizona
1 review
5 helpful votes
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No perfume
May 23, 2023

I paid over $100 for Michael Kors perfume. I should have known this was bs. There's no way of contacting them! DO NOT TRUST THEM! I will not stop until I get answers even if I have to contacts lawyers bbb, I have a friend who is a senator. Nope messed with the wrong consumer

Date of experience: May 23, 2023
Mick D. Ecrater Rep
over a year old

What is your order number?

Illinois
1 review
2 helpful votes
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Do not use this place
October 29, 2019

I ordered a fishing reel from this place never came. Started looking into it the seller sent it to the wrong address. Tried to contact seller got no response try to talk to eCRATER and they told me to go through PayPal to try to get my money back but did not do anything to help either. I really occurred you not to use eCRATER for anything

Date of experience: October 29, 2019
Ohio
1 review
2 helpful votes
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I have purchased multiple adult toys from seller discounterotica.ecrater.com and have had great experiences. Great customer support from I believe her name is Brooke and always fast shipping. I highly recommend them.

Date of experience: December 8, 2013
North Carolina
1 review
2 helpful votes
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I ordered a Coleman Coffee maker carrying case from Surabasera and after 60 days, it never arrived. I asked for a refund, but got the run around. I never received the product or a refund. I finally just gave up. The vendor, Surabasera operates a fraudulent store and is a crook. BUYER BEWARE!

Date of experience: November 13, 2019

Overview

Ecrater has a rating of 2.5 stars from 374 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ecrater most frequently mention tracking number, credit card and customer service. Ecrater ranks 591st among Marketplace sites.

service
79
value
81
shipping
76
returns
43
quality
76
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