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Ecrater
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Ecrater

ecrater.com
Ohio
1 review
6 helpful votes
Follow Terrence K.
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Scam
July 30, 2016

Placed an order with "craftsuppliesforall" on July 10,2016. Still have not received my item. Seller will not reply to email. Received an email from eCRATER on July 24 stating that my order had been shipped. The USPS tracking number that was provided turned out to be bogus.

Date of experience: July 30, 2016
Virginia
1 review
1 helpful vote
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The packaging was perfection and the DVD was in excellent condition. And, it came in just a few days. The seller was honest and very helpful. The seller e-mailed to make sure the order was correct I couldn't have been more pleased with the entire transaction.

Date of experience: September 12, 2020
Idaho
1 review
4 helpful votes
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Worst Service Ever
August 21, 2018

Bought an older version of Turbotax to download. I then needed to install dropbox, then winrar, and it still would not load. Customer service kept asking me to take screenshots of what I was doing. Took half a day to try to get something to download and it still did not work. The rep emailing me was very rude. All I want is a refund, but no.
DO NOT BUY FROM THIS SITE.

Date of experience: August 21, 2018
California
1 review
0 helpful votes
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Mydreams- store2019
September 27, 2020

I'm am very satisfied with my purchase and order from mydream-store2019 and I'm waiting for it to arrive anyday now. Order******* I still haven't received my purchase yet and the seller is asking me to remove my negative review for a refund at this point all I want is my money back cause I'm still waiting for my purchase and it's been over a month so be careful on this website and beware

Date of experience: September 25, 2020
Illinois
1 review
13 helpful votes
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Order never came.
July 15, 2020

I ordered, and was notified my order had shipped, 2 weeks passed, order never came. I contacted the post office, they said they never received my order. I tried to contact ECrater about my order, no one replied to my issue. I have been essientally robbed of the cost for my order.
I do not reccomend using E Crater for any purchasing needs.
Poor customer service.

Date of experience: July 15, 2020
Washington
2 reviews
2 helpful votes
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I've been so excited about getting the "Custom American Navy Pacific Rim Destroyer Ship from "Toistore." So I got it($60). It was coming from China to the U.S. so it was to take two weeks, but instead it took four weeks and when it came the box was a mangled mess. It didn't matter to me as much as long as it was all there and in working order. But when I opened it, it was the wrong ship. It was the "American Navy Destoryer Ship Fit Lego Military Ses Battleship" a different lego ship that Toistore had. Still cool but not what I was promised in the advertisement up on eCRATER.com. If you look at the pics that I took, the lego ship that has a red flag in the front of it is the one that I paid for but got the other. This was a disappointing transaction.

Date of experience: August 14, 2021
Mick D. Ecrater Rep
over a year old

We are sorry to hear for your bad shopping experience with this merchant. Please contact him and request the correct product to be shipped and a return shipping label to be provided to you.

Australia
2 reviews
3 helpful votes
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Total Scam!
March 16, 2023

After waiting two weeks following my order, I contacted the seller to check whether my DVD had been dispatched. I eventually received a one sentence email saying it was a state away, then I kept a close eye on the tracking information. After it hadn't changed for a few days I decided to call USPS, but the number was disconnected and the contact link wouldn't work. That's when I smelled a rat!

Clearly the fake page was designed to trick buyers to believe items were in transit, which gives the "seller" wiggle room to continue duping other buyers. Thankfully PayPal understood my dilemma, escalated my claim, and said they would be banning his account to cease further fraudulence.

This was my one and only dealing with eCrator, who never bothered replying to my message about being scammed...which shows how much they care about customers. I hope others learn by my mistake, and avoid this unscrupulous site at all costs.

Date of experience: March 16, 2023
New Jersey
2 reviews
17 helpful votes
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This site is a complete joke and show is the owner of this site. Started as a seller, did absolutely nothing wrong, listed about 20 products dell and hp batteries. Without notice this a-hole cancells our site without as much as an email. Thus c*ommie russian has a bad history as so the reviews clearly show!

Date of experience: April 14, 2013
Delaware
1 review
4 helpful votes
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Amazing
September 27, 2020

Amazing, made my cake look professional! Fast shipping and quick responses to make sure it's exactly what I ordered! Highly recommend! I will be buying more in the future!

Date of experience: September 26, 2020
Alabama
1 review
5 helpful votes
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Very Happy
March 7, 2021

Super fast delivery, perfect condition, works properly, cute package and 2 free gifts. What more could you ask for. I'm so very happy and will definitely order from here again.

+1
Date of experience: March 5, 2021
California
1 review
4 helpful votes
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No Product Received
June 18, 2021

Ordered in good faith. Paid for product and ensured my address was correct. Fed Ex states it was delivered to a different address but won't tell me where.
Totally feel ripped off.

Date of experience: June 18, 2021
Mick D. Ecrater Rep
over a year old

What is your order number?

New York
1 review
0 helpful votes
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Exactly as described, with fast delivery and a little extra, too! You pick the superlative, and I will agree to it.

Date of experience: March 12, 2024
Arizona
1 review
3 helpful votes
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Bought operating systems from them, every key is used already, they try to have me lie to microsoft so they'll bypass it even though they're selling used keys to everyone. I WILL NOT HELP YOU CONTINUE TO SCAM PEOPLE SORRY. Ill post my invoice from one of the vista keys.

Date of experience: April 12, 2019
Massachusetts
1 review
2 helpful votes
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TERRIBLE
June 8, 2020

So this seller (krotosports) first tried to get me to hit the "get receipt" button on here when I first ordered the product. I asked why would i do that if I didn't receive the jersey. He said that it was a block on my money but I would have to do that for him to receive the money. The amount that was on hold wasn't even the 43.00 I paid. I asked did he rip me off he said no I would get me purchase. Weeks later I emailed about a tracking number. The seller then said "I sent you the tracking #, the product didn't come" I told him no to both and after that the seller never emailed me back. I emailed the person everyday and still no reply

Date of experience: June 8, 2020
GB
1 review
0 helpful votes
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SCAM
October 19, 2021

Ordered item on 16SEP2021. Order has still not shown up on 19OCT2021 and the seller has not responded to any of my order status update queries. Ecrater don't appear to have carried out any seller vetting of note so you're dealing with coyboy (not real) sellers. Very poor avoid.

Date of experience: October 19, 2021
Australia
1 review
1 helpful vote
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Found this site, bought a pair of race shoes (BARGAIN!) listed at well over twice the price on the BIG internet seller.( so under 1/2 the price here) Bit of communication would be nice but the seller told the TRUTH and only the TRUTH. Arrived in just over 10 business days. Super Happy. 10/10 ecrater YOU ROCK

Date of experience: October 18, 2020
Michigan
1 review
0 helpful votes
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Ordered the DVD. Very pleased with the quality of product. Would order again! Received in a timely manner.

Date of experience: April 21, 2024
Oregon
1 review
0 helpful votes
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The following is my opinion:
Ecrater is nothing more than a hobbie of the owner. I have tried many times to import my 170 listings from another site and the eCrater site is unable to do the import. I have repeatly requested help with the import but no one at eCrater cares enough to contact me. Many of my friends warned me to stay away from eCrater, I should have listened to them.

Date of experience: August 16, 2021
Mick D. Ecrater Rep
over a year old

What is your store name?

California
1 review
22 helpful votes
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Bought TurboTax Premier 2019 from directsavings4you at a slight discount compared to Amazon a couple of months ago. However, after installing and updating, the activation code provided turns out to be invalid (Error: All available activations for that code have been used. Error code: 603). The store Directsavings4you does not respond to emails. This is a scam. DO NOT FALL FOR IT.

Date of experience: March 24, 2020
New York
1 review
0 helpful votes
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The site is Legit
April 19, 2020

I was concerned about the site when I placed the order and It took some time to receive accurate information about the order due to COVID19 situation. I was about to call PayPal for a refund. At last, I received the order. The site can be trusted.

Date of experience: April 19, 2020

Overview

Ecrater has a rating of 2.5 stars from 374 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ecrater most frequently mention tracking number, credit card and customer service. Ecrater ranks 591st among Marketplace sites.

service
79
value
81
shipping
76
returns
43
quality
76
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