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ECSTuning has a rating of 1.3 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ECSTuning most frequently mention customer service, and wrong part problems. ECSTuning ranks 375th among Auto Repair sites.
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Ordered a few parts for Audi this summer. Good deal overall. Prices were reasonable, quality was good, items came as pictured and packaged normally! Web site could use an easier to find "your garage menu", it hides it under the search bar - on the right. Otherwise web-site is good!
BEWARE OF THE LIFETIME WARRANTY! It isnt a full replacement… you still have to pay 75% of what the value is, plus tax and shipping… its a huge scam! They robbed me of $200 plus shipping when they promised they would replace the item if I bought a new one… DO NOT TRUST THESE PEOPLE IN ANY WAY… THEY LIED AND HERE I AM IN THE HOLE FOR $1000 for the same crappy product!
I bought front and rear sets of coilovers front these scumbags. They lasted 10 months, & I had to replace them because they were bottoming out on the regular! They said I "abused them", but despite my specific request as to how I "abused them" they refused to specify! SLEAZY, MAGGOT, THEIVES! Not only would they not give me a my money back, they wouldn't even give me any type of credit! I'll NEVER DO BUSINESS WITH THEM AGAIN! FCP Euro, is a much, much better company, & choice!
Tip for consumers:
Don't use ECS Tunning. And this site is suspect in my opinion. Beware!
Products used:
I put the relevant oarts in my review! This site sucks!
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VW/AUDI, BMW, MINI, Porsche, Mercedes & Volkswagen Performance, OEM, aftermarket & tuning parts. Free Shipping & 100% Guarantee! - ECS Tuning
