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    Edgenuity

Edgenuity

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Overview

Edgenuity has a rating of 1.7 stars from 389 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Edgenuity most frequently mention school district, unit test, and correct answers problems. Edgenuity ranks 194th among Kids Educational Resources sites.

  • Service
    120
  • Value
    104
  • Shipping
    34
  • Returns
    34
  • Quality
    99

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Positive reviews (last 12 months): 0%
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Negative
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How would you rate Edgenuity?
Top Positive Review

“Great Platform for our circumstances”

Ruth S.
4/30/21

We are a residential school who has students coming and going regularly Edgenuity helps us to place and help all their individual needs. The material is interesting. This is a very good tool for our program.

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Top Critical Review

“Genuinely horrible”

Angelo g.
10/3/24

Edgenuity is probably the most grueling educational website of all time. You are forced to watch unskippable and very boring lectures that feel forced and extremely unengaging. It's also really easy to fall behind since you are given assignments every day. If you are finding an educational platform for students to use, DON'T choose edgenuity.

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Reviews (389)

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school district (21) customer service (37)
Thumbnail of user dedec7
Utah
1 review
0 helpful votes
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February 23rd, 2021

I was helped in a positive way. He took the time to help me get to the bottom of my problem and helped to to get tot a solution.

Thumbnail of user maryg1669
Oklahoma
1 review
1 helpful vote
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March 9th, 2021

Julie was very prompt in returning my email on a problem a student was having on her online class in Environmental Science.

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Thumbnail of user bobr1005
Colorado
1 review
3 helpful votes
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January 24th, 2023

Edgnuity is honestly pretty good i dont hate it it is meh but all of my classmates hate it and i dont know why Like i think it is really goo

Tip for consumers:
Eat big Dookies

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I ended up using the fart dookie bath water

Thumbnail of user ginamarier1
Puerto Rico
1 review
0 helpful votes
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January 19th, 2021

Excellent service. They responded promptly and with great kindness and professionalism. They offered solution and instructions clearly.

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Thumbnail of user barbaras1756
Illinois
1 review
47 helpful votes
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December 17th, 2020

Very buggy and hard to use. My child uses this for homeschool. She struggled a lot bad teaching, not good.

Thumbnail of user emeraldr6
Tennessee
1 review
0 helpful votes
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November 16th, 2020

They replied back quickly and helped me get my issue resolved. Overall I would say it was great customer service.

Thumbnail of user amandab1452
Arizona
1 review
6 helpful votes
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February 28th, 2021

Short, unhelpful responses to emails. Program moves slow and the 1 class my daughter finished they won't give credit for.

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Thumbnail of user ms1170
Florida
1 review
0 helpful votes
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March 10th, 2021

A customer service rep handled an issue right away. The student in question assured me her account's problem was resolved.

Thumbnail of user kimr544
Arkansas
1 review
0 helpful votes
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November 4th, 2020

A student couldn't get past a science lab to continue on. They quickly fixed the issue and the communication was quick.

Thumbnail of user omorih
Minnesota
1 review
24 helpful votes
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January 6th, 2023

Hello!
I'm a student currently in 8th grade and agree with the majority of comments. The platform sucks. It is not engaging in any way whatsoever. The website has multiple bugs and errors whether it be logging you out or just completely freezing.

Instead of most schools where if you are struggling on a topic or specific question you can ask for help or advice in this school you cannot. You have to sit through these 30-minute-long lectures slowly waiting for them to finish. The teachers are mundane and are just reading a script, some speaking incredibly fast and some incredibly slow. Some teachers will just take 5-second long pauses and the worst part is that you cannot skip the lesson. You need to listen to every second of that teacher speak until you can move on to the next section. The topics also seem to be quite repetitive and outdated.

The worst two things about this platform that I hate the most of all are:
1. Some days you will get massive amounts of work for no reason. For example, getting 8 assignments for one day for one class (I will post a picture).
2. If you get a project that (in a regular school) would be due in a week, on this platform it is due on the day you receive the assignment. For example, I got an essay project out of nowhere for Africa. I was working on the project well past when regular public schools get out. I'm talking like 5pm - 6pm. I started the assignment around 12pm - 1pm.

After hours of staring at 20 different teachers talk about different subjects with their monotone and mundane-sounding voices/tones. You get really bored and it becomes hard to pay attention. I absolutely do not recommend this platform. Not in the slightest.

Tip for consumers:
Don't.

Thumbnail of user nias31
Arizona
1 review
0 helpful votes
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February 1st, 2021

Its a very good online school and it doesn't give you stress anxiety and depression its sometimes easy I recommended this online zchool for sure

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Thumbnail of user rachelr371
Alabama
2 reviews
24 helpful votes
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October 28th, 2020

As a student using Edgenuity, I just have to say one thing... Edgenuity is not very well made. The teachers do not explain everything then expect you to take 5 quizes on one unit in like 2 days. The quizes are way harder then they prepare you for and I have to spend 90% of my time studying just to fail. When I was talking to my friends about our grades, they all said they theres were low. Ever since I started online because of COVID-19 my grades have been dropping drastically and at this point I'm begging my teachers for extra credit. The teachers voices are so monotone and it's like torture to listen to them for 7 hours every day! They don't provide any fun activities to engage students into the assignment and all they give you is a bunch of questions that don't even make since. I used to love school but now im dreading it every day. Sometimes on quizes you can exit it but if you already saw a question, they don't let you go back to it even if you haven't even answered it yet. There are so many glitches that happen and sometimes it dosen't even save your progress even if you finished the assignment. They also dont give enough time into every unit were supposed to learn! We were learning about 3 units in one video and one of the units was about womens suffrage. I had 15 videos to watch and only one of them was about womens suffrage and it was 35 seconds long. Like EXSCUSE ME! They be acting like learning about womens rights is not important but learning about 1 law 3 times is a big deal! It's 2020 people! Oh wait I just forgot, THESE VIDEOS WERE MADE 10 YEARS AGO! Thats another issue. These videos are outdated! Some of the learning types have changed! Guys stay away from this horrible site! Even my parents think that Edgenuity is terribly made! I wish my teachers switched us to a better online program!

Thumbnail of user adrieg
Texas
1 review
17 helpful votes
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November 28th, 2020

- too many assignments; as a student I I have around 6/7 and everyday in each class I have about 3 or 4 assignments which is 24-18 assignments everyday that is way to much work for anybody middle school high school or college unacceptable nobody especially a middle schooler can get that done in one day which leads to nothing getting done and bad grades = set up for failure.

- videos long dull and miserable & outdated; as a middle schooler my attention spam is not going to be that long so please explain why there are 20 min videos. Nobody would even watch a 20 min video about learning just cause on their own so why are you doing it here Edgenuity? Also another problem is how outdated the videos are these videos are rumored and 'proven' to be 5 years old that is not going to lie lazy for a program that should be teaching. The videos are really boring if your gonna have them be at an unacceptable amount of time at least TRY to be entertains they talk like there being held at gunpoint and the people talking talk to low.

- test/quizzes; as if this program couldn't get worse enough they have at least 4 quizzes every week also say you were to get lower then 70% on a grade because the content in the video as nothing to do with the questions then you would have to contact your teacher to open a retake for you. It's also dumb how when you do a test or a quiz you cannot see what questions you got wrong which leads no room for improvement and a bad way of learning and just moving on to a new lesson without fully understanding the material which leads to cheating not gonna cap.

-personally-
- i would always be an all A or A, B honor roll student
but with this program its impossible and that is sad that
people struggle to get a B when in regular school I don't
get half as much work and much easy and relevant work = better grades.

- i have cried over this program multiple times and I know I
im not the only one because I have read other reviews saying
they experience this also this is overall a bad program 0/10 DON'T BUY.

Thumbnail of user hael3
Arizona
1 review
1 helpful vote
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January 14th, 2021

Brighton was very helpful in helping me. She was professional and kind as well. In addition, she was very knowledgable.

Thumbnail of user joshb886
Kansas
1 review
1 helpful vote
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November 16th, 2022

Site sucks never loads anything. Constanly getting complaints about how awful it is. Crashes all the time.

Thumbnail of user valorieq1
California
1 review
0 helpful votes
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February 23rd, 2021

I had the pleasure of being assisted by Brayden Sutton getting help for a student and he was extreme helpful

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Thumbnail of user ihateedgenuitys
Illinois
1 review
24 helpful votes
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February 3rd, 2021

This website is complete and utter garbage. I have 4 classes in Edgenuity and I get a total of 40 assignments A DAY. They are obviously unconcerned about actually educating us, and im pretty sure they only care about money. They sometimes(not always) have pre recorded monotone, ped0ph¡l3 *******@ss muth@f*ck@s that read off obvious sh¡t and talk to us like babys."do you know what this sandwich is made of? The lettuce comes from a lettuce plant. The tomatoes come from tomato plants, the meat comes from animals, and the bread comes from wheat."
No, im not fuk¡n kidding this is quoting the exact words of one of the people on Edgenuity. And another thing, you cant skip the videos, even though they are completely useless. Their cameras look like webcams you buy off wish for 1 dollar and 20 dollars shipping. The website format looks like it was made right when computers came out, and the servers are constantly down.
Oh whats that? You just finished taking 2 quizzes and a unit test? Haha, yeah we arent saving any of that. Say goodbye to your dream job and HELLOOOOO SUBWAYYY!

Anyway. Im pretty sure this *******@ss website's main goal is to lower the teen population.

Tip for consumers:
DO NOT USE THIS WEBSITE UNLESS YOU WANT CRIPPLING DEPRESSION

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Thumbnail of user charissad2
Pennsylvania
1 review
120 helpful votes
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August 3rd, 2018

I have never seen more cheating and less knowledge being gained in a subject than I have with Edgenuity. The school I teach in uses this program. It is their version of an online "school". Students will copy and paste questions online to find the answers. If they Google Edgenuity answers, they will also find the answers to test and quiz questions. The program does not have multiple tests or quizzes. It has used the same ones for all students for over a half a decade. Finding answers to tests is easy. It is especially easy to find multiple choice answers. To make matters worse, the online grading will automatically give students100% for answers that are completely wrong in essays or fill in the blanks. As long as something is typed (jdhdudjdhdjskdhej as an example), or uses one word that relates to the topic (like copying and
Pasting the exact question being asked) the Edgenuity system will mark 100% on the assignment. Students that are in the online program because they have failed the course previously in a classroom. They now come out with a credit (recovered) with B's and A's but literally know nothing about the topic. These students then get the credit (not the knowledge) needed to obtain the diploma or to advance to the next grade. Edgenuity, programs like it, and the school districts that use then are lowering the value of a high school diploma and sending kids out into the world with the wrong set of values.
So why do districts use this program? It's called federal and state funding. Getting more students to graduate means more money for the district. It's almost a forced position due to regulations that tie funds to academic tests that don't take into account student difficulties, such as drug use, absent parents or illnesses which are all too prevelant in today's world. Students are not immune to the affects of poverty and the heroin/opoid epidemic.
Students should be angered at the way their education is being cheated. I know I am.

Thumbnail of user daniela1024
Georgia
1 review
7 helpful votes
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May 18th, 2021

If you save and exit out of a test it will lock everything that you EVEN LOOK AT, which is quite stupid when you are trying to work.

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Thumbnail of user williams3164
Texas
1 review
0 helpful votes
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December 10th, 2020

Monica and the support team were able to support the needs of our district and get us back up and running... Service as always, AMAZING!

Thumbnail of user jenniferg1264
Arizona
1 review
5 helpful votes
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February 5th, 2021

I have students who need Guided Notes for their classes. You will not supply them with their needs!

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Thumbnail of user melisac19
Texas
1 review
76 helpful votes
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September 30th, 2020

The school offered this program as an alternative to going into the classroom during the pandemic. The program is awful. There's no teachers, just videos. Lots and lots of long, boring, rambling videos. The content they're trying to teach my kids is brand new to them. They don't emphasize the important points in their videos so it's impossible for kids to know what to take notes on, and since the videos are so extensive, it's a lot to ask for them to take notes on everything. Basically, they would be writing everything the "teacher" said. The lessons are uninspired, it's just a bunch of rambling videos that students are expected to remember every last thing that was mentioned since many of the emphasized points aren't even what's on the tests.

When they inevitably fail a quiz, they can't see what the correct answers were (Completely pointless as the next time they take the quiz they are given different questions which leads me to wonder what this program has against kids learning). The quizzes are super short, ten questions, so it's easy with all of the information given to miss some questions. When they fail a test, the entire course is paused. Then they get to go back in the next day with more time between the lessons and quizzes, not knowing what they did wrong in the first place, no way to get reference materials, and try again. If they fail that quiz, which if it's new content they will, as the teachers use perhaps the most ineffective form of teaching I've ever seen, the course is paused again. Now the student is two days behind, has learned nothing, and is earning a failing grade.

My kids made a's and b's in public school, my daughter was in the gifted and talented program, now, she's failing history. We are only three days in. The course jumps head first into the curriculum, with no idea what a child's knowledge base is to begin with, and just starts basically rambling for hours. It really seems like this programs goal is to break a kids confidence and teach them absolutely nothing. I hate it. We will be looking at other programs to get us through. We just can't do this. It makes a parent feel like they're failing they're kids. I've never felt more guilty than when my kids look at me and say "mom, I failed the quiz. I took the notes like you showed me. I don't know what I did wrong. I don't know what the right answers were. Do I have to watch the videos for the whole hour again to find out? I don't know what I'm doing wrong. I'm stupid". I absolutely loathe this program for making my kid feel like that, and it's terrible I feel helpless to change anything with it. There is no one to contact.

* Edgenuity attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user bb498
Michigan
1 review
7 helpful votes
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June 26th, 2021

Basic Q and A:
Q: Should I enroll myself/my child to Edgenuity?
A: No. If you will, you'll soon realize that you're signing your soul along with it.

Q: Why is it so bad?
A: Read reviews, starting with this one.

Q: I'm a Edgenuity student. What is the money you win for?
A: Nothing but buying back your soul after the class.

For further detail, read on.
This program sucks. Plain and Simple. I'm a Spanish 2 student and I really hate it. It was so bad my teacher quit teaching us. You need to understand that students hate the edgenuity, not the instructors. I never had a worse class. Falling behind is super easy and there is no way you feel like catching up when it says you have 300 missing assignments and it'll take 45 hours to complete. Even though the suggested time to complete is not true, it will take you literally four to seven INTENSE days to catch up, ONLY focusing on one class at a time.
Edgenuity deserves 0 stars. Or better yet, negative 5 stars.
And by the way, this program looks like it is from the early 2000's. It is literally a crappy game-ish style program produced in 2001. Its complete and utter Garbage. It does not belong in 2020. Absolute trash. I know my review might not seem credible, but I have no other words to describe Edgenuity.
In edgenuity you recieve money when doing assignments. It is somewhat relevant to my point. You earn money, but guess where it goes? Nowhere! You can't see how much you have and you can't spend it. I heard it is something they used to use in the past to make an avatar or something, and it goes to show how trash of a program it is not to fix this. What I'm saying is, the programmers are too lazy to get rid of earning meaningless credits.
I regret taking Spanish 2 on Edgenuity this year.
Avoid it at all costs. I'd suggest you drop the class while you can.
Heed my words, parents and students!

Are you currently enrolled in a Edgenuity class? Three words: Pity, Pity, Pity! If you're falling behind (and I'm sure you are), Brainly is your best friend. It's actually more like your friend that gives you all the answers on the test (cough, cough). Did I mention how easy it is to cheat? Fair for me since Edgenuity is cheating my school out of its money. Current Students: PRAY and sit all day on your computer to catch up if you're willing to do so.

Thumbnail of user sandrap921
New Jersey
1 review
0 helpful votes
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February 25th, 2021

The technician with Edgenuity walked me through the steps to make sure I was doing Archived grades and Progress reports the Right way!

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Thumbnail of user dinak39
California
1 review
11 helpful votes
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November 22nd, 2020

Our local elementary school gave this as its online option for covid school. It took 2 weeks to get user names and passwords, another week and a half to wait for the workbooks. There are still assignments that the school does not provide materials for, these are sometimes marked as optional but not always. Our school district issued chromebooks to its students well guess what the program is NOT fully compatible with chromebooks. We are unable to complete any recording assignments with their provided "widget". It is beyond ridiculous to expect kindergardeners, 1st, 2nd, 3rd graders to self navigate thru this disastrous platform let alone scan their work from the workbooks and rename and save each page to their google drive (because the chromebook doesn't have a hard drive) then go thru their crappy program find the right place to upload each assignment attach each page individually and submit. And pray to god you don't miss a page! The program is so glitchy my kids have lost progress had Edgenuity tell them they had no other work to do and that they are ahead in every subject then the next day (which was a weekend) say they had 30 assignments missing WTF?! If I could give this negative stars I would! The tutorials don't match up to what really needs to be done supremely frustrating especially for people that are not tech savvy! This program is useless my kids are totally stressed and now HATE schooling. This program is causing me to seriously consider homeschooling my kids. WORST LEARNING PROGRAM EVER! Yes I will be putting Edgenuity on blast on Facebook!

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Edgenuity is a leading provider of K-12 online and blended learning solutions including online courses, credit recovery, intervention, test preparation, and more.

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Leslie S.
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