Edgenuity

My childs school enrolled my son in this worthless program. Need to contact the teachers... good luck.
Need to complain about a teacher? No use there is no one to contact, only contact info for user support that says we cant help you with teacher problems. The teachers lie to you when they do finally contact you back... Oh sorry I couldn't get logged in today, which is total BS when I speak to another parent that says why yes this teacher has been emailing with me all morning. I think the teachers here are here because they are too lazy to get a real teaching job. Dont waste tour time here, you are better off letting trained monkeys teach your child!

The lessons are repetitive and off the curriculum. Edgenuity does not care about mastery, only memorization. The website is constantly slow. You have to be on the platform for more than five minutes before it starts your time tracker. Khan Academy is a better platform to use for both home school and public school.

Our district decided to use this system for distance learning. It is inflexible and there is no place for an instructor at all. Teachers become aides in their own classroom. It is no substitute for a curriculum or scope and sequence at all: it is Edgenuity or nothing, baby.

In the training videos provided on the Edgenuity site, they honestly try to sell having a pause and start button as a feature for their lecture video series for self pacing. All of the resources they urge teachers to use are all other applications or sites; none of it is within the Edgenuity scheme.

Edgenuity is perfect for a class or two over the summer, but for a semester/year curriculum? No way in hell.

Where do I even begin? The whole outline of the platform is terrible and is leaving me and my peers frustrated. I am currently behind, and it's because the platform is glitching. Not to even mention the videos are bland and don't even fully explain anything. Also, someone PLEASE tell me why the grades go into decimals? I got an 89.8 on my report card when it would've just rounded up to a 90.

We had an issues within the program with broking links within the program where students could not access the needed curriculum to complete their work. The last issue took nine days to resolve or get a response from Edgenuity. This is unacceptable for students and teachers who are working on deadlines. Another issue we had with broken links or a program issue that would not allow students to advance did not get a finalized response of having the issue fixed. When dealing with curriculum and pacing for student education, time is a valuable commodity and any delays that take over 48 hours is a failure to the students and educational program that is being served.

Upon the forcing of Edgenuity in my school, the students have overall found the site to be not only frustrating and stressful, but often glitchy and ineffective. Its "Lessons" are repetitive and highly boring, and the site provides no real advantage over other academic platforms other than being directed towards a large-scale remote situation- of which it still fails to adequately achieve and is perhaps in my opinion, worse than simply adapting a site not intended for remote learning to the situation.

I am using this platform for my 8th-grade pre-algebra class and I hate It so much. 1st, the teachers don't even look like they want to be there. 2nd, the whole format of the program is so boring. Like the white video on a gray background so boring. The constant bugs, lag, and glitches, totally ruin the whole thing (not like there was anything to begin with). There is so much repetition, no encouragement, and I just don't see how you could rate it above 1 star. And also, the instructors talk so quietly, even when my computer is at 100% volume, I can barely hear when I am in class.

The new CTE and Purpose Prep content inside Edgenuity's Courseware has some hidden grading requirements for the educator to complete to accurately assess student's learning and provide meaningful feedback. In our road to improvement, which is a daily task, we failed to realize this as educators and Edgenuity through the support and ticket system replied with details including visual guidance that helped us learn from our misunderstanding of how to best use the program. We find value in the fact that they will help us with how best to use the program with fidelity which increases our odds of success in reaching the maximum potential of each and every student. The help center build inside the program would have guided us to similar results, so it is nice to know we have multiple ways to gain greater understanding on how best to use the program and it is our job to learn from it, adapt it to meet our needs and move forward with continuous improvement.

As a teacher, I appreciated the fast response to yet another glitch. I wish I could say glitches are rare. They're not.
With regard to content, the grades 9-12 courses are difficult and not very engaging. Students complain about the number of videos and the quality of the "teachers". Although the teachers seem to be proficient in content, they are boring in presentation.

I am a teacher that uses Edgenuity with 6th and 7th graders. The program is well built and meets the needs of our online students. It is easy to navigate and set up. It includes ways to create RTI for students as needed.
Lessons can also be adjusted as needed. When I do have issues I can email and I usually get a response within 48 hours.

I only gave 4 stars because when I call the help line or use the chat functions I can be put on hold for over an hour. (This has happened a couple of times.) I have learned to use email. Once I get a hold of them they are extremely helpful.

Program gets a five star review.
Customer Service only a three.
That gives them a four.

I haven't learned anything from it. My only priority is to get the class finished as quickly as possible, because that's the only challenge in the whole program. It's a $#*! program that doesn't engage students. Most of it is graded by a robot.

Requested help through chat. I was the only person in the que for help. Gave up after waiting for 15 minutes. Someone finally tried to help once I had moved on and worked on finding a solution of my own after 25 minutes. Received an email 16 days after my original request for help stating they had no solution and would need the problem further for help. Received another email after 20 days of my original problem with yet again no real solution to the problem. Honestly, after 20 days my virtual students and I are weeks past this lesson. I solved my own problem within the hour with no help from OW/ Edgenuity. Very poor customer service.