Edgenuity

So basically i used edgenuity to do my entire junior year and it was the worst experience i've ever had with any kind of education website. The pre-recorded teachers gave me nightmares, 90% of the information can be found copied and pasted on the internet. I did not learn a single thing.

Although it took weeks to get a response at the beginning of the fall 2020 semester, customer service did improve although you have to leave your number and wait for a call back. But the teaching aspect is not as good as it could be. Our daughter had a wonderful English teacher who was actually the best resource on figuring out how Edgenuity works (since customer service wasn't responding and our school had no clue) but all of a sudden with no explanation my daughter had a new teacher. I finally found out that they pulled the great teacher (Mr. Jones - real name) because he didn't live in the same state as we do. They need to clone him. We're still trying to get the final grade for one of her classes; I do not think the teacher bothered to review the 6 pending submissions and just gave the grade without those assignments added but I cannot get a response from her and Edgenuity directs you to contact the teacher.

As a veteran teacher, I have been most impressed with the lessons on Edgenuity. The content is solid. The lesson process is a scaffolding process which is exactly what should be taking place in the traditional classroom. The quizzes and test are thorough. They do require more than rote memory. They require that you have paid attention to each lesson and can apply the information presented to you. THIS is where traditional classrooms are deficient. Many times the teacher makes the class wait on students who were absent or have special needs. Edgenuity does not make you wait. You are only accountable to yourself.

The agent explained to me that such a repot does not exist. This is just another flaw in your program. Odyssessy Ware offered the report. A teacher could put in a chosen date(s) and see exactly what a student had attempted or completed in that time frame. You don't offer that... terrible!

My son is very smart so, school decided to put him in his own math path after conducting some math tests including edgenuity. He likes everything about edgenuity except for the assignments that contains for example "explain why it is wrong or write it in sentences", even though he explained it in nice way, he is not scoring for that answer because, I think "AI" is searching for some other keywords or phrases. If an assignment contain two of these questions, out of ten, he is scoring only for other 8 questions. He is complaining a lot about this and sometimes he is getting frustrated because he knows the answers and not scoring enough.

I'm currently using this website to recover 2 of my class credits. I'm behind on it because it takes forever to get through a chunk of the small videos. Why not just make them all one video and move on. Or even better, make an alternative to the videos and make a power point to be used in stead. Some students learn better with reading then videos. This is good for people who like to take it slow but for those who just want to get over the assignments should be allowed to get through it faster. I'm several days behind because the lessons I'm given take so long to get through with. >:(

(My school bought the ability to use this website not me)

Yes they always get back to me with an explanation about why the question makes absolutely no sense do either to a faulty diagram or activity instructions that require the students to discuss some thing with other students, which obviously is impossible on independent study. Unfortunately the fact that it takes 2 to 3 weeks to get this answer means that I end up having to find a quick fix myself. And then I can't even submit this review without submitting a proof of purchase?! I'm a certificated teacher doing this with my district, and I have no clue what proof of purchase even means.

I'm absolutely sure this website was made by neurotypicals who hate students that have adhd/heavy adhd symptoms. As a student with Adhd, I find this website to be the worst website I have ever been forced to use. If you tested me on everything I "learned" from this website, I would get an F. This website not only uses Ai, gives students weeks of work and expects them to do it in one day, it also demands that students only get 80% or higher. Failing the student and forcing them to restart the entire lesson if thru get a 70%. And I find that disgusting. Teachers and schools, if you ACTUALLY want your students to succeed, NEVER use this mistake of a website.

My issue, which was resolved fairly quickly, is that the names of 23 students showed up on my dashboard with the notification I needed to review their work before they could proceed. They are not my students, so I had no idea why this notification was there. Took some back and forth emails to say that I should ignore the notifications but there was nothing they, or I, could do to get rid of the notification. Not really a solution. Kind of like driving with the check engine light on. Tough to ignore. Other issue I'm having, and I still have not heard back or had it resolved, is that I cannot get into my Course Structures. Keep getting some kind of 503 or something Failure Notification. Have sent in 2 tickets on that one. Overall just a very difficult platform to work in from a teacher's point of view.

I am a teacher and what would have taken me less than 30 seconds to fix took over 3 months. Just needed the misleading wording of a test question to be fixed. Submitted ticket 11/13 and was fixed on 2/18. In between just messages saying we apologize for the delay and are reviewing the submission. If it takes that long that tells you the volume of issues far outweighs their staff to fix them. It's the most counterproductive system for teachers not to be able to edit content once they create their own copy of the course. Also, the most time-consuming platform for grading and entering grades.

This system is lazily designed and generally unhelpful for me as a teacher.

It looks as if no work has been done since it was initially constructed.
One of the huge holes that I found right away was in communication. The system does not let you easily send a message to several select students or communicate in the system with parent email addresses.

I send a message about this to the company and got this as a prize for my patience:
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Thank you for reaching out to our customer success team. We strive to always provide an excellent experience for all of our customers, and we'd like to hear about your recent interaction. Would you take a minute to post a review on SiteJabber?

Your feedback helps us improve, so we appreciate your assistance!
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I have never read such nonsense from anyone not in a political position.
Either fix the product or tell us you won't.

T in OK

Edgenuity is an excellent program that provides well-planned and rigorous content for students. I am highly appreciative of the outstanding support team that always ensures that everything we need is just an email/chat/call away. The only reason I did not give 5 stars is because there are a few technological items that can be upgraded to enhance administrative user friendliness. However, what I also appreciate about Edgenuity is that they are responsive to feedback. So, I anticipate that sooner than later, they'll make some of the recommended updates to create a greater ease of use.

Worst learning program ever! I would know because I've been doing this crap for months. The worst part is that once you've agreed to do edgenuity, you've already agreed for the WHOLE school year! It's WAY too easy to get behind, and I've just had the worst experience with it. If it would let me, I would give edgenuity 0 stars. I'm sick of it.

What a waste of this this is! I wonder how much time was spent creating such stupid model of studying!
It confuses the child, takes their love of learning away.
Words do not make sense, problems don't add up and a robot voice is just the last thing u need!

The school that set my son up on this had no idea. What she was doing. He's trying to do classes he hasn't yet learned and the classes are 2 grades above his. There are no textbook to refer to and lessons are not explained well. I contacted his teacher where he was attending but she was no help and said they didn't have any teachers to help. This should be taken down as it's not a teaching site for things not yet learned elsewhere. I'm out a lot of money purchasing many books which help with nothing.

Two words to describe this: Long and Complicating. About 15 lessons every day worth of like 10 minutes of complicated explanation each lesson. Our district assigned a diagnostic test and this platform gave us 132 questions. I heard if you're on your computer and you log out of your computer while one the test, your test gets locked. I don't know if that's true or not. Stick to Freckle, I Ready, Prodigy, or what I do: Search the answers. Any other website than this. Goodbye.