Review of Edgenuity: Terrible Support for Teachers
Florida
1 review
11 helpful votes
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January 3, 2021

I reached out to the online chat option for an issue I was having with unlocking tests. TWICE I was disconnected from the agent (the screen literally shows "Agent has left the chat)-I attached the screenshot to this feedback. I am sure you know how frustrating it is to go through all of the details, spend 20 minutes back and forth and then be told to "Hold while we look into this for you" only to have the agent leave the chat, leaving me without an answer. And then, to have to do this all over again with another agent who DOES THE EXACT SAME THING TO ME!
I ended up calling the 800 number and waiting on hold for 12 minutes for someone to answer-luckily he was able to tell me what the issue was but this had now taken my entire class period. And let me just say, this was not the first time-they did this with me previously when I did online chat asking about an answer key.

TERRIBLE CUSTOMER SERVICE-I am writing an email to the District to make sure that they know just how awful this platform is.

Date of experience: December 4, 2020
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Edgenuity Reviews Summary

Edgenuity has a rating of 1.7 stars from 401 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Edgenuity most frequently mention school district, khan academy and correct answers. Edgenuity ranks 162nd among Kids Educational Resources sites.

service
150
value
133
shipping
47
returns
49
quality
131
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Illinois
1 review
10 helpful votes
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I'm absolutely sure this website was made by neurotypicals who hate students that have adhd/heavy adhd symptoms. As a student with Adhd, I find this website to be the worst website I have ever been forced to use. If you tested me on everything I "learned" from this website, I would get an F. This website not only uses Ai, gives students weeks of work and expects them to do it in one day, it also demands that students only get 80% or higher. Failing the student and forcing them to restart the entire lesson if thru get a 70%. And I find that disgusting. Teachers and schools, if you ACTUALLY want your students to succeed, NEVER use this mistake of a website.

Date of experience: April 8, 2024
North Carolina
1 review
7 helpful votes
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Your kids WILL lose all motivation in school. If you read kids experience with this they WILL tell you 99% of the time they find it terrible, dislikable, awful. The videos you can't skip yet they'll put the answers to your question in it but the "instructors" if you can even call them that are really just yapping the time away the whole thing is based on time. Time these kids don't have and they make it take as long as possible it's actually ridiculous I've personally had to watch a 36 minute speech it ate up litteraly all of my time. Whoever made this was obviously JUST in it for the MONEY and it SHOWS period.

Date of experience: April 1, 2024
California
1 review
7 helpful votes
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BAD
April 1, 2024

Nah because why was I told i would get to work at my own pace with this... EVERY DAY I got these 4 lessons, that I learn nothing from, because they are short, immemoriable, boring, and the subjects themself get thrown at me waay too fast-paced. So all this, somehow all at once? I dont feel I'm being educated, I feel i'm learning to memorize. So then, I go on and I do my lessons, and I only just learned how many there are a day. Maybe! Just maybe... that would have been helpful to know before I GOT 4 HOURS BEHIND. Like? Why doesn't this program tell you anything? Not to mention once the answer on a problem that it said was correct, and i was wrong- was wrong. I have actually never despised a program more, maybe its my false advertisement being told that I would get to move at my own pace that provides me to much disdain for it but, god. This program is seriously awful. I'm not learning jack lol, and i actually wanted to.

Date of experience: April 1, 2024
California
1 review
12 helpful votes
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I am an 18 year old High Schooler on the verge of graduating, this was so bad I actually had to cheat to get ahead, I also had to use Brainly and Quizlet, I need to bring my iPad just to use Brainly cause the "geniuses" at my school have no $#*!ing idea as to how bad Edgenuity actually is, or maybe they do and they just don't care...

+3
Date of experience: February 6, 2024
California
1 review
17 helpful votes
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L
January 18, 2024

This might be the worst online schooling available, they dont know you, care about you, and want you to get it wrong so bad. And the "teachers" just make everything harder and, in my opinion, suck at their job. They basically say "Hey, hope you are doing good!" Thats it. If you are considering switching to edgenuity from another form of school, dont waste your time.

Date of experience: January 18, 2024
California
1 review
7 helpful votes
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It sucks buttcheeks
December 26, 2023

It is horrible,it does not let my son click the last option and he complains how boring it is do not buy

Date of experience: December 26, 2023
Iowa
1 review
16 helpful votes
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Edgenuity markets its platform as an "engaging challenge for students" or something generic like that. It's not even close. The courses are all outdated, hardly updated, and incredibly boring and formulaic. It is not even close to being engaging or fun in any aspect, and the quizzes, assignments, and tests are incredibly misleading, intentionally difficult, and often ask for answers to questions that seem irrelevant. I've had more fun watching paint dry than using this platform. Parents, educators, or even school administrators, please do not use this as a way to educate. It may pass under your state for quality education, but there are far better alternatives such as iReady or IXL. Both take their time teaching in a way that makes sense.

Date of experience: December 7, 2023
Oklahoma
1 review
15 helpful votes
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So i'm doing my work i keep getting kicked off my account and guess what i assessments are locked and it takes them 7 to 8 days and i'm behind and it's thanksgiving break i would be playing my PS5 instead i have to do this fricking work and my mom doesn't even care she whooped me because of this i rate this 1 out of 5 stars.

That's why i hate this
Date of experience: November 22, 2023
Oklahoma
1 review
9 helpful votes
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RUN DON'T WALK
October 20, 2023

I'm in virtual school because it's better for me we previously were using Edmentum last year and they made us try this new website Edgenuity. THIS APP SUCKS! I'm constantly having plagiarism issues and I use Grammarly to help with plagiarism checker as well as grammar, spelling, and punctuation. I don't know how many times my teachers have been just as confused as me when they say I have plagiarism but I show them proof I have none and they don't know why this is happening every week. I've complained to my teachers about this website so many times and how much it doesn't work and how sometimes it just fails you if you miss one assignment and it also doesn't let you go over some tests so you know which questions to work on and it just is like "oh well hope you know which questions you missed up on". I hated this website so much and loved edmentum so much more.

Date of experience: October 20, 2023
Missouri
1 review
11 helpful votes
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Edgenuity
October 6, 2023

The worst learning platform none of this is useful it is pointless to even have other students use this. If i could give it a negative rating i would.

Date of experience: October 6, 2023
Tennessee
1 review
0 helpful votes
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Barely works
October 5, 2023

I use this for my school work and there are various issues, from not being able to see what you did wrong on tests to correct them, to not even being able to fix assignments. Another issue I had was it would mark my answers wrong, then when I submitted a corrected version of the answer, it would change its own answer and mark the previously "wrong" answer right! It also feels like sometimes the teachers talk to you like you're stupid.

Date of experience: October 5, 2023
California
1 review
1 helpful vote
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Terrible
October 3, 2023

Very overwelming this is worse than iready and i celibrated when i found out this year i didn't have to do iready but then this came along we soon realized how bad it is and they won't give us a refund so i'm stuck with this until the next sumester, the video's are way to quite, the quizzes are so bad if i wanna get even 80 percent i gotta use Brainly and Quizzlet and now i'm behind because of the stupid unit test and could fail the 8th grade because of this god damn website i was surprised to see other people hate this terrible waste of time so i'm glad im not alone, parents if your reading this, don't buy this website it will be a waste of your money, and fellow students please try to escape this nightmare of a website, and if your parents are thinking of signing you up then show them these reviews i don't want you to suffer like the rest of us, stay safe from websites like this one (for mods of sitejabber yes my mom did buy this for me so i don't have proof of purchase)

Date of experience: October 3, 2023
Ohio
1 review
10 helpful votes
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Edgenuity has some serious problems about it. First of all, it has plenty of outdated information in lessons. This makes it so that students may learn things that are long outdated and may be false today. They almost never update their courses, causing students to learn some false information. Being outdated in ancient history wouldn't be such a problem. Though with computer science and other stuff like that, is is almost always incorrect due to being 10 or so years outdated. For example, there are questions that can ask someone something like "what wired connection do most people?" and say FireWire is correct and ethernet is wrong. Also, instead of teachers grading writing assignments, they use system algorithms that look for specific keywords, causing some things that should have been correct are incorrect according to the algorithm. But it can also make students cheat by typing down something in a response to a question by cramming keywords in rather than actually putting in the correct thing. For example, if the question was "What makes plants green?", the student could just cram in something like "Chlorophyl stamen stem sun sunshine sunlight", rather than actually typing down the biological process and it would still count as correct. The only thing good about it is that it sorts lessons well, but that is not enough for me to rate it at even 2 stars. Plus, it counts a cumulative exam as the same as a summary in work, because both still count as 1 lesson. I have to rate it at 1 star.

Date of experience: October 2, 2023
Florida
1 review
16 helpful votes
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While Edgenuity's middle school curriculum is accessible and aligns with educational standards, it disappoints in crucial areas. The platform lacks interactivity and adaptability, and it doesn't incorporate real-world applications to engage students. Additionally, assessments do not align with lesson content and appear to be designed without a solid understanding of outcomes-based learning. Even with external tutoring, this curriculum has resulted in family stress and student demoralization. Edgenuity needs a comprehensive reevaluation to better serve student and family needs.

Date of experience: September 14, 2023
Pennsylvania
1 review
8 helpful votes
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HORRIBLE!
August 30, 2023

Complete Trash... If I could give it a 0 rating I would!... This should not be a curricula used anywhere.

Date of experience: August 30, 2023
Colorado
3 reviews
0 helpful votes
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So I was going to give this app a 1 star because my son and I had issues getting the audio to work and at first customer service agent Blake was insisting that it was an issue with the multiple devices we tried to resolve the issue ourselves. I have decided to change it to a 3 star because after getting blunt and rude with Blake this morning the audio was magically working. Seems like they found the issue and fixed it. For that thanks

Date of experience: August 21, 2023
Arizona
1 review
13 helpful votes
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I hate this course so much i would rather be gang stalked by the cia and have a chip put in my brain and the get arrested and deported to a military camp and receive harsh training and go to war where i get captured by the enemy and get my nerve endings are frayed; get thrown into a pit of snakes and be forced to spend the rest of my life as a shut in when i am rescued. This is my actual feelings. Please stop putting 12 video lessons within a lesson. It would be better to just make it one video, and have an option to contact a tutor directly. Separate quizzes for each lesson are personally annoying and unneeded. AND PLEASE MAKE EVERYTHING ONE COURSE I for some reason have to take 2 separate geometries, which makes no sense. It would make my life so much better and others too. Thanks. But i don't think you're gonna listen, so good luck to the others out there who are going through this absolute hellhole. Welcome to your own personal hell.

Date of experience: August 19, 2023
California
1 review
6 helpful votes
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Terrible Product
May 7, 2023

Me and my friends have to use this everyday and it absolutely sucks. Every day we have to complete 1 and a half hours of work when we only have an hour. Maybe if it wasn't so focused on making a quick buck it would be better. Worst learning platform I've encountered on my thirteen years of living on this planet. The typos and incorrect subject matter is ridiculous. We have to use this for our accelerated math program and I am genuinely considering dropping out even though I'd likely just be bored to death in seventh-grade math. But at this point, it feels like I have no choice because of the ridiculous workload, horrible instruction content, and incompetent teachers.

Date of experience: May 7, 2023
Texas
1 review
5 helpful votes
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Edgenuity
May 1, 2023

Truly horrific platform, the instructors monotone, the lessons confusing and unhelpful, no one I know likes using it, the only way you'll learn anything is from googling answers or from the tutors. My review does not do my hatred for it justice, I am unable to write a review scathing enough to convey my dissatisfaction.

Date of experience: May 1, 2023
Texas
1 review
5 helpful votes
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It teaches in the absolute most boring way. I'm medicated for ADD and it is so uninteresting and poorly done that I can't even focus on it. The mics they use are so cheap they randomly decide to go from screaming at you to barely being able to hear them. I cannot explain how angry this program makes me.

Date of experience: April 10, 2023

From the business

Edgenuity is a leading provider of K-12 online and blended learning solutions including online courses, credit recovery, intervention, test preparation, and more.


edgenuity.com
Founded in 1998
Scottsdale, AZ, United States
+75