eDreams

Overview

eDreams has a rating of 4 stars from 10,630 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, next time and flight ticket. eDreams ranks 1st among Travel Deals sites.

This company responds to reviews on average within 3 days
+522
Sponsored message from eDreams
Save money every time you book with Prime!
Join Now
How would you rate eDreams?
grey star
grey star
grey star
grey star
grey star
Spain
1 review
0 helpful votes
Follow Sirazul I.
Unfollow Sirazul I.
Send Message
Share Review
Report Review

Good service
January 18, 2025

We are here in many times buy air ticket 100% satisfied the edreams good service provider

Date of experience: January 8, 2025
GB
1 review
0 helpful votes
Follow Vincent B.
Unfollow Vincent B.
Send Message
Share Review
Report Review

Harare to Victory Falls
January 18, 2025

The site is very easy to use clear instructions and information provided updates sent straight away

Date of experience: January 8, 2025
Peru
1 review
0 helpful votes
Follow Martin C.
Unfollow Martin C.
Send Message
Share Review
Report Review

Baggage cost
December 19, 2024

I do not know how much my baggage will cost.
This is concerning that I will be charged a big premium.

Date of experience: December 9, 2024
John T. eDreams Rep
3 months ago

Dear Martin,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,
John
Customer Care

Brazil
1 review
0 helpful votes
Follow Mauro A.
Unfollow Mauro A.
Send Message
Share Review
Report Review

Insatisfeito com edreams prime
March 16, 2025

Me tormei associado sem ter solicitado.
Fui cobrado no meu cartão de crédito 89,99 EUROS. Como faço para deixar de ser associado, se moro no Brazil e utilizarei somente para esta compra. Aguardo resposta.

Date of experience: March 6, 2025
John T. eDreams Rep
2 weeks ago

Dear Mauro,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will email you at the address you used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,
John
Customer Care

Florida
2 reviews
0 helpful votes
Follow Demetria A.
Unfollow Demetria A.
Send Message
Share Review
Report Review

Easy Like 123
January 17, 2025

Very easy to navigate & book on the site. And I was able to book just what was needed. Thank you

Date of experience: January 6, 2025
Spain
1 review
0 helpful votes
Follow Chloe B.
Unfollow Chloe B.
Send Message
Share Review
Report Review

Quickly
January 17, 2025

Quick and easy booking process, hassle-free experience!

Date of experience: January 7, 2025
Ireland
1 review
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Send Message
Share Review
Report Review

EVERYTHING MADE EASY
January 13, 2025

Took away all the hassle and kept us up-to-date and worry free... thank you

Date of experience: January 3, 2025
Illinois
1 review
0 helpful votes
Follow Gaetan F.
Unfollow Gaetan F.
Send Message
Share Review
Report Review

Thank
January 17, 2025

Excellent and very fast and i could recommended it to someone

Date of experience: January 6, 2025
Ireland
1 review
0 helpful votes
Follow Andrew G.
Unfollow Andrew G.
Send Message
Share Review
Report Review

My online flight booking, happy…..
December 4, 2024

Couldn't believe how easy it was to book my flight, and this is my first flight in 12yrs. It's easy to do people don't be afraid, a very good and anxious free booking, thank you……

Date of experience: November 24, 2024
Canada
1 review
0 helpful votes
Follow Innocent M.
Unfollow Innocent M.
Send Message
Share Review
Report Review

N/A
January 10, 2025

N/A. Booking was straightforward no issues encountered but could be better if it was simplified

Date of experience: December 31, 2024