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eDreams

How would you rate eDreams?
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New York
1 review
0 helpful votes
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Muy cómoda y rápida
September 12, 2022

El proceso de compra es muy rápido y sencillo, no es complicado el proceso de pago es rápido

Date of experience: September 12, 2022
Dina A. eDreams Rep
over a year old

Dear RODRIGUEZ JURADO.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Denmark
1 review
0 helpful votes
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Skuffet
December 12, 2023

Det er umuligt at ændre på medlemskabet i eDreams!

Date of experience: December 5, 2023
John T. eDreams Rep
over a year old

Dear Steen,

I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.

Regarding your query, please check your email (and spam folder) as we opened a case with further information.

Sincerely,

Customer Service

Florida
1 review
0 helpful votes
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Exelente
August 23, 2022

Buena atenciónnunca dude de la aplicación la recomiendo

Date of experience: August 23, 2022
Panama
1 review
0 helpful votes
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Buenos
April 20, 2023

Me parece bien espero que me valla bien con ustedes

Date of experience: April 20, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Georgia
1 review
0 helpful votes
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Good
April 8, 2023

Good so far, good so far, good so far, good so far

Date of experience: April 8, 2023
Dimitry V. eDreams Rep
over a year old

Thank you very much for your positive review!

We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.

Best regards,

Customer Care team

Pakistan
1 review
0 helpful votes
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Ok
March 23, 2023

Average ok ok ok ok ok fine fine fine ok okabcd ef

Date of experience: March 23, 2023
Mohamed H. eDreams Rep
over a year old

Dear Shahnoor A.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Argentina
1 review
0 helpful votes
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Todo correcto
August 13, 2022

Recibimos la confirmación de la reserva correctamente

Date of experience: August 13, 2022
GB
1 review
0 helpful votes
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November 25, 2023

……………………,,,,,,……………………….,,,,,,,,,,…,,,,,,,,,,,,,,,,,.,,, xxxxxxxzzxxxxx

Date of experience: November 25, 2023
Dimitry V. eDreams Rep
over a year old

Thank you very much for your positive review!

We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.

Best regards,

Customer Care team

Portugal
1 review
0 helpful votes
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Muito bom
August 15, 2022

Muito bom muito bom muito bom muito bom muito bom muito bom

Date of experience: August 15, 2022
Poland
1 review
0 helpful votes
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OK
September 22, 2023

ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK ALL OK

Date of experience: September 22, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Romania
1 review
0 helpful votes
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Nice
October 14, 2022

Nice nice nice nice nice bicd nice nice nice nice nice

Date of experience: October 14, 2022
Dina A. eDreams Rep
over a year old

Dear Miriam L,

Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.

Sincerely,

Customer Service

Slovenia
1 review
0 helpful votes
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Good
July 14, 2022

Good good good good good good good good good good good

Date of experience: July 14, 2022
Dina A. eDreams Rep
over a year old

Dear Val S.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Netherlands
1 review
0 helpful votes
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Yes
October 27, 2022

Fine experience. Xxx xxx xxx xxx xxx xxx xxx xxx xxx xxxx xxx xxx xxxx xxx xxx xxxx xxx xxx xxxx

eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 27, 2022
Egypt
1 review
0 helpful votes
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Bjjhgt
November 6, 2023

Ghuufhhhggn hhbffbbghhbvg
Ghbbvgghhh
Hhhffgbjujjhgg

Date of experience: October 30, 2023
Mohamed H. eDreams Rep
over a year old

Dear Bilal E.,

I'm very sorry to hear about your recent experience as it certainly does not meet the quality of service we strive to deliver for our valued customers. Your feedback is highly appreciated and will help us understand how and where we can improve.

Regarding your query, please check your email (and spam folder) as we opened a case with further information.

Sincerely,

Customer Service

Malaysia
1 review
0 helpful votes
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None
September 11, 2022

None None None None None None None None None None None NoneNone NoneNone None None None None None None None None None None NoneNone None

eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 12, 2022
Montenegro
1 review
0 helpful votes
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Super
November 4, 2023

Super super super super super super super super super

Date of experience: November 4, 2023
Dimitry V. eDreams Rep
over a year old

Our sincere thanks for your positive words and feedback.

As a valued customer, we look forward to serving you again.

Best regards,

Customer Care team

Mississippi
1 review
0 helpful votes
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Muy bien
February 27, 2023

Muy bien todo muy bien muy bien muy bien muy bien muy bien

Date of experience: February 27, 2023
Mohamed H. eDreams Rep
over a year old

Dear Fernando A.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

France
1 review
0 helpful votes
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تم الحجز بسهولة م
November 12, 2023

وسرعة في الحجز واسعار ممتازةبدون مشاكل تجربة جميلة

Date of experience: November 5, 2023
Peru
1 review
0 helpful votes
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Vacaciones
November 7, 2023

Muy buena app, fácil y rápida para reservar con toda la información necesaria

Date of experience: November 7, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Turkey
1 review
0 helpful votes
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Super
November 11, 2023

Foarte mulțumită datorită facilităților și al prețurilor excepționale

Date of experience: November 11, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Overview

eDreams has a rating of 4 stars from 10,978 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.

service
873
value
828
shipping
509
returns
679
quality
752
This company responds to reviews on average within 3 days
+521