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eDreams

Overview

eDreams has a rating of 4 stars from 9,464 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.

This company responds to reviews on average within 3 days
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How would you rate eDreams?
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GB
1 review
0 helpful votes
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.
February 21, 2024

...

Date of experience: February 21, 2024
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Finland
1 review
0 helpful votes
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👍
February 17, 2024

👍👍👍👍👍👍👍👍👍👍👍.
👍👍👍👍👍👍👍

Date of experience: February 17, 2024
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team

Lithuania
1 review
0 helpful votes
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February 13, 2024

...

Date of experience: February 6, 2024
John T. eDreams Rep
over a year old

Dear Justas,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,

John
Customer Care Team

Morocco
1 review
0 helpful votes
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Très bien
October 17, 2023

Très bien
Tous est bien passé
Merci beaucoup
Cordialement monsieur SAÂDI

Date of experience: October 17, 2023
Dimitry V. eDreams Rep
over a year old

Thank you very much for your positive review!

We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.

Best regards,

Customer Care team

Israel
1 review
0 helpful votes
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TRES CONTENT
June 11, 2023

MERCI POUR VOTRE AIMABILITE
J'ESPERE ETRE SATISFAIT DE VOTRE SERVICE

Date of experience: June 11, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Uruguay
1 review
0 helpful votes
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EXCELENTE
April 7, 2023

FUE UNA BUSQUEDA RAPIDA FACIL SIMPLE. UNA COMPRA AGIL

Date of experience: April 7, 2023
Dimitry V. eDreams Rep
over a year old

Our sincere thanks for your positive words and feedback.

As a valued customer, we look forward to serving you again.

Best regards,

Customer Care team

GB
1 review
0 helpful votes
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Good
December 11, 2023

...

Date of experience: December 11, 2023
Puerto Rico
1 review
0 helpful votes
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EXCELLENT PRICE
June 15, 2023

EL MEJOR PRECIOS ENTRE LAS COMPAÑIAS DE SERVICIO DE VOLETOS DE AVION.

Date of experience: June 15, 2023
Dimitry V. eDreams Rep
over a year old

Thank you very much for your positive review!

We appreciate you taking the time to share your kind words. It will be our pleasure to serve you again in the future.

Best regards,

Customer Care team

Brazil
1 review
0 helpful votes
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Excelente!
July 29, 2022

Muy buenos precios y super intuitivo y completo!

Date of experience: July 29, 2022
Dina A. eDreams Rep
over a year old

Dear Maria J.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Hungary
1 review
0 helpful votes
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Minden Flottul ment
December 3, 2023

...

Date of experience: December 3, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team