• eFavorMart

eFavorMart

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Overview

eFavorMart has a rating of 3.9 stars from 420 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eFavorMart most frequently mention good quality, table runners, and baby shower. eFavorMart ranks 1st among Wedding Planning sites.

  • Service
    48
  • Value
    43
  • Shipping
    46
  • Quality
    42
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
173
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How would you rate eFavorMart?
Top Positive Review

“Very accommodating”

Evelyn L.
1/8/24

This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints

Top Critical Review

“No good”

David B.
7/17/24

Ordered product paid for 2 day shipping, never heard anything from company. Basically took out money and ran. Still no product

Reviews (420)

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Reviews that mention popular keywords

customer service (46)
Thumbnail of user beverlym175
1 review
0 helpful votes
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July 31st, 2019

I have purchased these 1/8" pull ribbon bows at different over a period of years, and they have been useful on various occasions--used as napkin rings for a large group, ties for small packages, and decoration on a favor. People always ask me where I found these bows. The service from efavormart has always been great.

Thumbnail of user latricej6
1 review
0 helpful votes
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August 17th, 2020

I'm a party planner, and because of the COVID-19 people are still trying to plan parties that was previously canceled. So we are getting last minute requests from clients. My orders came on time for this package without any extra shipping cost. At first it would of arrive a day after, but I came home, and bam it was here on time.

Thumbnail of user yvensm
2 reviews
0 helpful votes
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August 7th, 2020

I ordered the universal gold chair covers and black satin chair sash for my sister's birthday. The product arrived on a timely manner. They were of good quality and simply beautiful. I had ordered and realized that I needed a little bit more, so I emailed customer service. They were so helpful and pleasant. Very professional. Will definitely recommend them and order in the future

Thumbnail of user jessicam1739
1 review
3 helpful votes
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September 23rd, 2020

Terrible! Got the wrong items! Someone else's with all their personal information on it and wrong color. Asked for a call back then said they called me at never did! Tried the chat and the agent said I will be right back. 6 hours later I am still waiting for a chat response!

Thumbnail of user aracelism1
1 review
0 helpful votes
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June 27th, 2019

I love getting my items and seeing the great quality and great pricing when using the promo codes... I feel like a winner every time I get discount. My red sequin tablecloth will be underneath a gold satin tablecloth which is to die for. It brings out all my decorations on the table.

Tip for consumers:
Great stuff

Products used:
table cloths, chair covers, sashes,

Service
Value
Shipping
Quality
Thumbnail of user shirleyh422
1 review
0 helpful votes
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August 17th, 2020

I purchased the new black disposable masks, silicone ear adjusters for the masks, and small spray bottles to transfer sanitizer from a bigger bottle. I have ordered from eFavorMart before, and I am very happy with the products. They were shipped promptly and the prices are awesome! A couple of my mask boxes arrived slightly crushed, but it didn't affect the product inside. I wish the shipping rate were a little lower... I don't always need to spend as much just to get free shipping. Will definitely order from this company again!

Thumbnail of user tiffanyp235
1 review
0 helpful votes
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February 16th, 2021

I ordered 6 black table cloths to use as curtains in my photo studio. They arrived quickly but I needed 2 more. I reordered but accidently ordered 1 instead of 2. Directly after the order I was able to contact them and they helped me get the second attached to the first order so I wouldn't have to pay 2 shipping charges. They were very helpful and efficient and I received my 2 new table cloths quickly. Thanks!

Service
Value
Shipping
Quality
Thumbnail of user jessicar1932
0 reviews
0 helpful votes
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January 20th, 2022

Paid for items and $13 for shipping received one 1of4 items on the date! Then they lied like I could get my money back just to try to give me the run around! How can you sell items for weddings and events and not ship the items! Knowing that the dates are set in stone!

Tip for consumers:
DON'T IF YOU HAVE A DATE YOU CANT POSTPONE!! I ORDERED 2 WEEKS AHEAD OF TIME AND THEY WERE STILL TOO LATE AFTER I PAID FOR 5 DAY SHIPPING

Service
Value
Shipping
Returns
Quality
Thumbnail of user bethb206
1 review
0 helpful votes
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August 10th, 2019

I love this company! I have placed several orders for items that I needed quickly and they came earlier than anticipated. Everything I received was of high quality! I will always use them for my party needs!

Thumbnail of user valc13
1 review
7 helpful votes
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August 4th, 2015

The product (silk roses) looked absolutely NOTHING like the picture. I contact them about returns. Operator tells me that I can avoid their 20% restocking fee by making exchange purchase. I specifically asked if the amount of the exchange had to total the same and was told the amount DID NOT MATTER. Made a small purchase and sent the order number back with the return. Still charged 20%. Contact them again and and this time I'm told exchange has to be 50-60% of original amount which they claim is "standard global practice". This is stated nowhere on the site!

Thumbnail of user unhappyc727
1 review
0 helpful votes
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January 18th, 2023

I don't know how this company is getting such good reviews. The products are cheap and if you have to return something, you have to pay for shipping. Even if they send you the incorrect items and they give you a credit, it doesn't cover tax or shipping. Customer service has been a nightmare and ultimately unhelpful.

Thumbnail of user shondar4
1 review
0 helpful votes
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May 18th, 2020

Ordered items for a girls party! Great quality not thin! I ordered table cloths table runner and plastic shot glasses! And everything was good quality I definitely would be coming back to order more things for Christmas party!

Thumbnail of user karynv1
1 review
4 helpful votes
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July 28th, 2018

I am NOT impressed! I "chatted" the day before to make sure my order was on it's way and they could not confirm. I chatted with a girl who stated I would have the product on Friday. When was not delivered by 4 PM, I called UPS and they stated the order was not shipped The girl on the phone stated there was a label made, but it was not picked up. WHAT! I even paid for expedited shipping. Some how, some where, my order was lost? EFavormart stated it was shipped and UPS had it. On Saturday helpers were coming to my house and we planned to put 275 wedding favors together. I asked if I could pick up the items and Ricky (customer service) stated, "Not on small orders." WHAT? I asked if someone could deliver it- I live 15 minutes away and work around the corner; he said no... The order should be here next Tuesday! Poor customer service. It seems like they do not know what they are doing! Very disappointed!

Thumbnail of user amyg22
3 reviews
6 helpful votes
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March 26th, 2014

They do not stand behind their products. Items received were damaged, and this is the response I got from the company:

Dear Customer,

Thank you for contacting us.

We apologize for the inconvenience caused.

Both the plates are not useable at all, if you can use them as is then we are willing to you refund you 30% off the item price of the two plates or we can reship you the plates.

But, if it breaks again in transit then we will not be able to reship or refund.

Please feel free to contact us if you have any additional questions.

Sincerely,

Randy

The items were not packed well the first time, I highly doubt they will be the next. I paid alot of money for this item and not my choice is to find something else! Dont trust them. They subscribe to poor business practices.

Thumbnail of user darlenep1
1 review
3 helpful votes
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March 29th, 2011

I order some carnation flowers from this site wanted lavender and picture showed lavender and they sent pinkish red not lavender or no where in the purple family contact the on line chat the rept was very rude and basically said I can return but I will be hit with a 20% restocking fee... not to mention the flower are miniature size... stated they do not have a phone number to contact them...

Thumbnail of user judyg345
2 reviews
0 helpful votes
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September 24th, 2020

I ordered several different colors of the cloth napkins and I love them. The colors were very nice along with the quality of the product. I would recommend this website! I also received my products very timely! The orange ones looked awesome on my table for Fall.:-)

Thumbnail of user angelaa1837
1 review
0 helpful votes
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August 2nd, 2023

I ordered personalized napkins for my daughters wedding. They can in a plastic bag and were crumpled. I paid over $50 for them and they offered me a $15 refund and told me to sit something heavy on them. I not happy

Products used:
Personalized napkins

Service
Value
Shipping
Returns
Quality
Thumbnail of user aprilk111
2 reviews
0 helpful votes
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July 12th, 2020

I am very satisfied with the disposable masks. I purchased the mask for my parents that are elderly so they can consistently switch them out. I am grateful I ran across this website while I was on google and with a great price attached to them!

Thumbnail of user joanw225
1 review
0 helpful votes
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May 24th, 2020

Excellent room decor. Goes right with the scheme of thos in my apartment. I had a hard time finding a vase but I found something that did not require a lot of space. Thanks a million for helping me to decorate my apartment.

Thumbnail of user latashaz
1 review
0 helpful votes
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September 26th, 2019

I received my order before the expected date, which was a great deal for me especially since I needed the items for that weekend. The chair covers and table covers are a great quality as well, definitely happy with my order.

Thumbnail of user carmena132
1 review
0 helpful votes
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September 24th, 2020

With the requirements of wearing a mask now a days, I wanted one that was fun. This mask is SO much fun! It has multiple color options and settings. It is well made. The lights go evenly throughout the mask. It is rechargeable and comes with the charging cord. With the buy!

Thumbnail of user nancyw48
1 review
3 helpful votes
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April 28th, 2015

I found efavormart online when I was searching for decorations, etc., for my daughter's wedding. That was 10 years ago, and I have been a customer ever since. I have never had a problem with any of the orders that I have placed. The shipping is fast, and the products are just as they have shown them to be. I have a small business and I also have helped decorate for many weddings thru the years. I will gladly continue to order from efavormart!

Thumbnail of user kathyw436
1 review
0 helpful votes
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June 28th, 2020

When everyone else was out of 3/8 inch ribbon, these guys still had most of the colors we wanted... and it only took a few weeks to get the colors that were sold out... they emailed me as soon as they did have the missing colors and it was so simple to order thru the link in the email. And the price was still lower than any place else!

Thumbnail of user phyllism106
1 review
0 helpful votes
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September 11th, 2019

I got a great deal on my tablecloths and fast shipping. You can't ask for anything more and I'm on schedule to have everything I need for my up coming event. I just love the great deals and check them out get your next deal as well.

Thumbnail of user bt269
1 review
1 helpful vote
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May 13th, 2023

I ordered some curtains and the shipping charge at the time was the same as the cost if the curtains. The curtains are and they are charging me an additional cash on delivery fees meaning I will have now paid twice the amount I paid for the product for shipping. Be Leary if this company.

Tip for consumers:
They charged for shipping the same amount as the product and are also charging and additional fee upon delivery pretty much the same amount of the product again.

Products used:
Curtains- not picked up

Service
Shipping

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About the business

eFavormart is an importer, distributor, and wholesaler of wedding favors, & party supplies, including tablecloths, chair covers, and wedding centerpieces.

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