• eFavorMart

eFavorMart

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Overview

eFavorMart has a rating of 3.9 stars from 420 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eFavorMart most frequently mention good quality, table runners, and baby shower. eFavorMart ranks 1st among Wedding Planning sites.

  • Service
    48
  • Value
    43
  • Shipping
    46
  • Quality
    42
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
173
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How would you rate eFavorMart?
Top Positive Review

“Very accommodating”

Evelyn L.
1/8/24

This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints

Top Critical Review

“No good”

David B.
7/17/24

Ordered product paid for 2 day shipping, never heard anything from company. Basically took out money and ran. Still no product

Reviews (420)

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Reviews that mention popular keywords

customer service (46)
Thumbnail of user maryb2933
1 review
0 helpful votes
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April 5th, 2021

I was very pleased when tge banquet chair covers came in. Very nice quality for a very reasonable price!

Thumbnail of user adriennen21
1 review
0 helpful votes
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November 2nd, 2020

I buy linen from Efavormart all the time for my event design business, I absolutely love efavormart linen and I highly recommend.

Tip for consumers:
Excellent service

Products used:
Blush rosette tablecloths

Service
Value
Shipping
Quality
Thumbnail of user christinem453
1 review
0 helpful votes
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July 17th, 2019

Used it for a baby shower for mini cupcakes and put a baby ribbon bow on the top, and received so many compliments.

Thumbnail of user donnac585
1 review
0 helpful votes
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November 19th, 2019

Bought these for my daughters wedding ~ to use as table centerpieces... absolutely perfect!
They arrived very quickly and the price was great!

Thumbnail of user menac
1 review
1 helpful vote
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September 9th, 2020

The clarity is amazing! Perfect for many of my projects. I would recommend to crafters everywhere. Beautiful!

Thumbnail of user kailaw
1 review
5 helpful votes
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March 3rd, 2012

I own a small business in Toronto, Canada and found efavormart.com while searching for cheaper products. To make the long story short, they sent me the wrong product which does not match the product photo they posted on their website. I contacted them 10 times in total via email and live chat service (they don't have a phone number for customer services). They only responded to some of them, never clearly answered any of my questions, and kept insisting that they were right even after I sent them pictures of what they have on the website and what I received. It was talking to a brick wall. How can the first thing a customer service representative tells a client is "We sent you the right thing" without even asking for a proof or simply just asking "What is wrong"? Prpducts they sent me are no use for my business and without admitting that they sent me wrong products,

1) They offered me a refund but refused to pay for shipping
2) They changed the product photo the very next day

Guess what? I actually thought they might do that so I clipped their webpage on with the date stamped by my anti-virus program. I caught them red-handed. I can't believe they actually changed the picture to cover up their mistake. I've already filed a report to the BBB and I'm looking for other legal avenues to fight them back. I am also going to contact my credit card company if there is anything they could do since this is clearly a fraud. Obviously they won't be scamming everyone but there are many cases reported online and please do not buy from them and take a chance. They do carry cheap favours but hey, you could be the next victim of their fraud. Please do not take a chance which could possibly ruin your special day!

Thumbnail of user annc43
1 review
7 helpful votes
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June 26th, 2015

I wish I would have read this site before ordering

I ordered 70 silk sunflowers for my daughter's wedding to use as placecard holders. ( $ 24.98 + tax and shipping). Such a deal right? When the flowers came they were in terrible condition 3 were "heads" only with no stems, folded and crushed petals. I counted there were only 64 total sunflowers in 4 bunches 25, 14, 13 and 12.

So I called. I was told that they could not send individual stems so they would refund me $1.45 the prorated cost of the 6 flowers I was missing. I asked them how that would help with the total number of placecard holders I needed, I didn't want money I needed the flowers. They then offered me 50% back again I asked how that would help with the total number of placecard holders I needed. I then said they could pay and I would just return them, after all it was thier mistake and I would reorder They said no and if I returned then I would get charged a 20% restocking fee! Raelly? I have to pay for their mistake. What? After an hour on the phone and my threatening to go on Yelp, facebook, and call my credit card to cancel payment, they finally suggested that hey would send me another shipment of 70 flowers for only $11.54. I told them I would just be throwing out 64 flowers and suggested AGAIN that they just send me one bundle of 12 or 13 flowers for free. It was their mistake. They refused and promised to double count the flowers to make sure there were 70. So fIne I just got my shipment of 70 new sunflowers all folded and squished. Oh when I counted there are only 68! Lousy customer service. Just out to make a buck! Never ordering from them again. It seems they have changed the name and city of the business, maybe too many complaints?

Thumbnail of user myrap16
1 review
0 helpful votes
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June 17th, 2019

Although the curtains did the job, the fabric is a lot thinner than I'd expected. Proboably becasue the fabric is organza and not chiffon

Thumbnail of user evelyno49
2 reviews
0 helpful votes
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November 10th, 2020

I loved the flower panel mats, I would highly recommend them, I also
Got what I ordered and on a timely manner.

Thumbnail of user teresam322
1 review
0 helpful votes
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August 26th, 2019

Very satisfied with my purchase. It was just what I was looking for. Plan to order more items soon!

Thumbnail of user michellef2135
1 review
0 helpful votes
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October 11th, 2022

The napkins and chair sashes were just as described. I can't wait to set everything up this weekend

Thumbnail of user annak51
1 review
3 helpful votes
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January 12th, 2015

If you are reading this review, you are most likely considering E Favor Mart/Ya Ya Creations/insert one of their many other business names here, for some sort of supplies for a special occasion. If I can persuade just 1 person from looking elsewhere, the time I spent on writing this review is worthwhile. I came across E Favor Mart while doing an internet search for frosted votive holders for my upcoming wedding. When I saw their prices, I quickly placed an order for frosted votive holders as well as candy scoops. I received my order promptly and was excited to see the votive holders and candy scoops. However, my excitement quickly dissipated as I heard glass stirring inside the box. I opened the box to find almost half of the votive holders were broken. In addition, I immediately started questioning the size of the votive holders that were intact. I attempted to fit either a votive or tea light candle in the holders and neither fit. I reviewed the website description, which clearly states a 2" diameter, pulled out a measuring tape and measured the outside diameter at less than 1 ¾". In addition to the size being misrepresented on the website, these do not suit their intended purpose. My disappointment with the merchandise didn't end there. I removed the candy scoops out of the box and out of their opened packaging and immediately noticed scratched off paint and broken handles. The candy scoops were shoved in a very small space between the box itself and the boxes of votive holders. It's no surprise these arrived broken. I emailed customer service promptly as I found there is no phone number listed for this company. A day passed, then 2, no response. I contacted the company via live chat instead and spoke with Christine. Christine offered to send me replacement votive holders repeatedly. Christine failed to comprehend that these "votive holders" do not indeed hold votive, or tea light candles and are useless to me, broken or intact. I was offered a refund upon receipt of the merchandise, but would only receive 80% and would be responsible for return shipping. I asked to speak with a manager and was told I would receive a call within 2 hours. More than double that time has passed, no call, and yet, I'm not surprised at the lack of response. I'm now pursuing this issue with the BBB. Ya Ya Creations has had 51 BBB complains in the last 3 years, 33 in the last 12 months. Those numbers speak for themselves.

Thumbnail of user irenem349
1 review
0 helpful votes
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June 13th, 2020

I love it. I use it in my backyard. I have a patio set outside and I use it for beautiful ambiance.

Thumbnail of user lauraq73
1 review
0 helpful votes
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April 9th, 2020

Para todas mis actividades compro todos mis productos atravez de ustedes y no he tenido ningun problema. Gracias por su servicio.

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About the business

eFavormart is an importer, distributor, and wholesaler of wedding favors, & party supplies, including tablecloths, chair covers, and wedding centerpieces.

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