• eFavorMart

eFavorMart

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Overview

eFavorMart has a rating of 3.9 stars from 420 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eFavorMart most frequently mention good quality, table runners, and baby shower. eFavorMart ranks 1st among Wedding Planning sites.

  • Service
    48
  • Value
    43
  • Shipping
    46
  • Quality
    42
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
173
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How would you rate eFavorMart?
Top Positive Review

“Very accommodating”

Evelyn L.
1/8/24

This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints

Top Critical Review

“No good”

David B.
7/17/24

Ordered product paid for 2 day shipping, never heard anything from company. Basically took out money and ran. Still no product

Reviews (420)

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customer service (46)
Thumbnail of user mindyp33
1 review
0 helpful votes
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November 19th, 2019

Could not have had a better experience with this company
They were exactly the way the were described. A better quality paper than expected. And quickly got to me
I will use this company AGAIN!

Thumbnail of user vanesas12
1 review
0 helpful votes
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January 20th, 2021

Great price and fast shipping! The Quality of the mask is decent! You can't bet the price for so many mask! Great for customizing and turning them into wedding favors!

Products used:
30 pack of white mask

Service
Value
Shipping
Quality
Thumbnail of user jamesl915
1 review
0 helpful votes
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August 26th, 2019

I ordered two 2 ft tall crystal vases. The order came in on time and the vases were beautiful! Great service and great quality of the product I ordered.

Thumbnail of user julienel
1 review
0 helpful votes
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January 1st, 2020

I couldn't be happier with these beautiful set of orchids and succulents, and the price couldn't be better either for the quality of these products. Thank you!

Thumbnail of user rosalieg16
1 review
0 helpful votes
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September 24th, 2019

The customized ribbon I ordered for my daughter's wedding was as better than expected. After I ordered the first roll, I ordered too more. I used the ribbon to wrap the wedding favors.

Thumbnail of user floram22
1 review
0 helpful votes
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October 25th, 2019

Ordered purple napkins arrived quick and always satisfied with my orders for my events as an event planner i always order bulk and im always satisfied with my products

Thumbnail of user sanaaa6
1 review
4 helpful votes
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July 23rd, 2020

I'm a wedding planner, and of course I care about my clients, and when my client ask for something I make sure to deliver it exactly. This is my 3rd time of ordering an item for an event and that item arrives after my event.And when I called to check on it last night they said its missing one part and its on back order! And I tried to explain to the customer service lady that I need my circle shape arch for my event she insist to send me the hexagon shape one instead with 25% off! And guess what with the discount will end up more than what I paid for my original order. And I kept saying I will honor my client request not what I have available, and when I told her it's time for me to switch supplier she said: their prices the lowest in the market! I told her I don't mind paying extra but honor my word and deliver my promise to my client. Now I have to rent the item, but this is the last time I will deal with efavormart. And by way they are not the cheapest in the market, maybe less a dollar or 2 than everybody else.
When I bought an ivory table covers they arrived yellow and they refused to send me a label to return and if I send it my self I will loose stocking fees which will make me loose shipping fees and stocking fees equal to more than half of what I paid.
Now, a new start with new supplier.

Thumbnail of user reginam210
1 review
5 helpful votes
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August 16th, 2020

Very poor quality merchandise. My stuff came broken and I had to file a complaint with the BBB. Very poor customer service. Will do whatever it takes to not honor refunds. Wedding centerpieces were trash. Extremely poor quality. Crystals broken and in the bottom of each candleholder. Candelabras cheaply made and once put together were extremely crooked and looked extremely cheap. DO NOT ORDER UNLESS YOU WANT CHEAP LOOKING MERCHANDISE.

Tip for consumers:
Order from somewhere else that actually stands behind their refund policy instead of trying to take your money.

Products used:
None of them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kristyp30
1 review
0 helpful votes
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August 19th, 2019

For a 3yr old birthday party. Much Better than the plastic vinyl ones! I have ordered many things from this company and haven't been disappointed yet!

Thumbnail of user camilal9
1 review
0 helpful votes
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August 2nd, 2020

They are cheap, i love buy in their site. The ribbons, flowers, standers... i love take beautiful pictures to my costumers. And the products i found here is perfect and very good price.

Thumbnail of user evam123
1 review
0 helpful votes
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July 18th, 2019

Awesome thet are just what I hope they would be. Thanks now I waiting in it big payett runners. I enjoy ordering from your company. I only had one problem and that 2as resolved.

Thumbnail of user michelec191
1 review
0 helpful votes
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July 29th, 2019

I was pleasantly surprised at how nice the rhinestone numbers look. I can't wait to see how pretty the 50 numbers will look on my in laws 50th wedding anniversary cake.

Thumbnail of user dougs207
1 review
6 helpful votes
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January 14th, 2019

I would not deal with this company. When they screw up the order they blame you and make you prove they screwed up.

I order a total of eight (8) 12 by 12 square mirrors. They came 4 to a pack so there should have been two (2) four packs in the box. When I opened the box there was only one (1) four pack.

I contacted the company immediately. They did not believe the package was short one (1) four pack of 12 by 12 mirrors short. I was treated like a common thief by their customer service rep. After several phone calls and on line attempts I was able to talk to someone. Still treated like a thief and a lier. They finally agrees to send another 4 pack of 12 by 12 mirrors. Well when that package finally arrived the 4 mirrors were damaged, Two were cracked in half and the corners on the other two were chipped. After more phone calls and on line chats with their rep they agreed to refund the cost of two of the four mirrors and give me a 20% discount on the two that were chipped. They refused to ship replacement mirrors and would only offer a refund for two mirrors.

If you want to be treated like a lier and a thief deal with this company. I would never recommend this compant.

Thumbnail of user mwami
20 reviews
53 helpful votes
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January 11th, 2022

Hi, I usually spout haterade and leave scathing reviews for awful businesses.

But, not today.

Today, I was freaking AMAZED. **Ahh-mazed** at the QUALITY of my party linens. I'm using them as part of my everyday princess tea party fantasy/photo booth kitchen set-up (because I'm a grown-$#*! woman during COVID so why not?) And for even every day service, these are AWESOME for the price. And I am pretty cheap and I don't want to spend more. So I am SUPER pleased with the VALUE.

To protect my tabletop investment I got a cheap clear vinyl tablecloth from Amazon.

These party linens are WAAAAAAAAAY better than "Amazon quality."

Tip for consumers:
Take a chance

Products used:
Linens

Service
Value
Shipping
Quality
Thumbnail of user sharont545
1 review
0 helpful votes
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November 20th, 2020

Arrived just in time to in sure my decor would look great with this accent color. I will definitely order the gold ones too.

Thumbnail of user brendap510
1 review
0 helpful votes
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August 3rd, 2020

My candy table looks great with my new tablecloth from efavormart.com. After ironing the tablecloths they look high end. Thank you so much

Thumbnail of user jessicas1595
1 review
0 helpful votes
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December 27th, 2020

We bought these fairy lights for our little girl and she absolutely loves them! I'm sure we will be buying more soon.

Service
Value
Shipping
Thumbnail of user aliciar97
2 reviews
0 helpful votes
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September 30th, 2020

They fit perfect in my window seal and the little tray inside keeps everything dry... And shipping was super fast

Thumbnail of user ladonah1
2 reviews
21 helpful votes
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June 14th, 2020

I had originally ordered what I thought and looked like on the site and noted on the site was clear glass votives and the candles that go with them, when I received my order the clear glass votives were there but no candles, I did contact the company and ask for a partial refund for the candles that I did not receive as my daughter's wedding is on June 21 and I don't have time to order anything more or wait for a shipment. I opened up the chat and according to their customer service representative they noted that it did not include the candles though the picture shows the products together and noted votive candle holder set. Basically they told me that was not what I ordered and that I was incorrect. They also tried to show me pictures though I have the order sitting in front of me that stated it was not inclusive and my information clearly shows it is. Had I known and for future reference you can buy beautiful votives that are pre-filled with the candle wax for half the price and they have a five star rating had I known this I should've just ordered from Amazon I guess lesson learned and I will defer to Amazon in the future.

Thumbnail of user deniseb504
1 review
0 helpful votes
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December 16th, 2019

I purchased these mini flowers to create a beautiful kissing ball for my daughter's upcoming wedding it came out beautiful.

Thumbnail of user saras643
1 review
4 helpful votes
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February 26th, 2020

When I received my items (light pink buffalo check tablecloths, runners, and napkins), they were a super bright pink, almost neon coral. I completely understand that everyone's monitor settings are different and you really can't completely control the colors people see, but these were way, way off and could not be used for my event. When I tried to return them (according to the return policy, which was that all of the items I purchased could be returned within 30 days of receipt - I checked before purchasing), they gave me quite the runaround and told me first that the items couldn't be returned (they had gone on sale since purchasing, and this was their reasoning), then that I could only get a little over five dollars back (seriously), then that I could get a refund but the shipping was eighteen dollars out of my refund (not even close), and then finally, after numerous calls and emails, that I could return them if I paid shipping and would get the full amount (shipping was nine dollars, for the record - half what they said it would be if they took it out of my refund). I have mailed them back but still haven't seen the refund, and aren't optimistic that I will. The prices here may be really cheap and that may be enticing, but it is truly not worth it. You'll end up wasting your money and a lot of your time. Just spend a couple more bucks and buy from a reputable source. By the way, the exact same items are available on Amazon and at TableclothsFactory, and way better quality at only a couple more dollars per item is available on Etsy.

Tip for consumers:
Don't.

Service
Value
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Returns
Quality
Thumbnail of user angied223
2 reviews
0 helpful votes
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January 24th, 2023

Love all the products that I order from this company! The ring was a huge hit at the bridal show and for the baby shower.

Tip for consumers:
No tips

Products used:
Wedding items

Service
Value
Shipping
Returns
Quality
Thumbnail of user madelineb74
1 review
0 helpful votes
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August 31st, 2020

I was pleased with the descriptions and images that made it easy for ordering. The colors were well presented...

Thumbnail of user lisab905
1 review
0 helpful votes
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July 17th, 2019

I really want everything to be beautiful for the party. I will be ordering from this site to get more things. The orders aleays come back pack rrally nicely and nothing has to be ironed.

Thumbnail of user shemekas
1 review
0 helpful votes
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November 30th, 2020

These mini bamboo skewers were just what we needed to provide samples to showcase our product! So glad to have received them fast and when expected!

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About the business

eFavormart is an importer, distributor, and wholesaler of wedding favors, & party supplies, including tablecloths, chair covers, and wedding centerpieces.

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