• eFavorMart

eFavorMart

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Overview

eFavorMart has a rating of 3.9 stars from 420 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eFavorMart most frequently mention good quality, table runners, and baby shower. eFavorMart ranks 1st among Wedding Planning sites.

  • Service
    48
  • Value
    43
  • Shipping
    46
  • Quality
    42
Positive reviews (last 12 months): 75%
Positive
3
Neutral
0
Negative
1
173
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How would you rate eFavorMart?
Top Positive Review

“Very accommodating”

Evelyn L.
1/8/24

This company always ships before the intended date and have amazing prices... I had an issue and they took care of it for me. Perfect customer service... ordered about 6 times from this company never had any complaints

Top Critical Review

“No good”

David B.
7/17/24

Ordered product paid for 2 day shipping, never heard anything from company. Basically took out money and ran. Still no product

Reviews (420)

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Reviews that mention popular keywords

customer service (46)
Thumbnail of user lisaj346
1 review
0 helpful votes
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June 12th, 2019

The Product I ordered was exactly as described as was the photograph of the product! They will be perfect for my wedding, and better for the environment... no rice, no paper, we just refilled the soap with eco-friendly bubbles!

Thumbnail of user francineh16
1 review
0 helpful votes
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June 10th, 2019

I purchase table runners that were beautiful to get to get the effect I need I had to purchase 2 per table to make it long enough to reach the floor I had enough time to get everything and the reception hall was beautiful. The purple color was right on point.

Tip for consumers:
The only thing I didn't like is on my first order I was missing one table runner which I got refunded back for, but if I hadn't placed a second order for my additional runners I would have had to order just 1 additional table runner and I thought the just should have sent the one additional runner because it was their mistake.

Products used:
Table runner, W cake topper, bridal knife set, purple flower girl petals,

Service
Value
Shipping
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Thumbnail of user elizabethg37
1 review
4 helpful votes
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August 18th, 2014

It time as a hole that the public does something to shut down efavprmart and all sim companies. We are not getting anywhere by our self. They just more one to there next victimeTake them to small claims court. File in your state and there stats as well as credit. Card company state, They have no valid phone number It belongs to a different company than I purchased from. They are always closed and mailboxes on every level. The go under many names. Via chat is a joke. It is time to fight together. If interested call between10 and 4 eastern time at *******048

Tip for consumers:
Just dont

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Value
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Quality
Thumbnail of user deirdreg19
1 review
0 helpful votes
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September 17th, 2021

TERRIBLE customer service. I received 2 large sequin runners that were so poorly made, that I couldn't use them. I was told by efavormart that they would refund me after I sent the photos to them. The threads were coming apart, sewn crooked and unusable. I was told I would get a refund. I didn't even receive 2 of the items that I ordered. Excuse after excuse. I had to open a case to try to get my $$ back for items that I didn't receive and was told that I NOW cannot get a refund for the runners because I opened a case for the items that I did not receive. They asked me to close the case for Items that I did NOT receive. I have sent a lot of customers to efavormart. I have been ordering from them for quite awhile. But, I will no longer purchase from them and am going to tell ALL of my catering customers how poorly this transaction went.

Products used:
NONE

Service
Returns
Quality
Thumbnail of user mariet144
1 review
0 helpful votes
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June 21st, 2019

I found the perfect favor for my anniversary on your site. I was looking for a memorable piece that would be useful as well as memorable. When they came, i couldn't wait to open the box to see the quality and much to my surprise they were perfect. Very happy with the item and the speed of my order.

Thumbnail of user clairk22
1 review
0 helpful votes
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June 13th, 2019

Very easy site to use with great prices and quick delivery. One item I ordered was backordered and they contacted me immediately to see if I wanted to keep the delivery time or replace them with a different item.

Thumbnail of user laurenw156
1 review
5 helpful votes
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March 6th, 2019

I ordered a two piece chair shash, the two pieces came in different colors. I ordered ivory curtains, they came in white. I ordered cream artificial flowers, they sent pink. I order royal blue items, they sent navy blue. When I complained, they said it was because of dye issues, and refused to pay for return shipping. They have awful customer service and refuse to fix their mistakes. Buyer beware! I tried to make another order to get the correct chair sashes because I am backed in a corner at this point and have no time to get a whole set of new ones. The sent 2 out of the 10. I paid for expedited shipping, and they wont refund that either even though my packages are late. My wedding is next week and I'm stuck with mismatching chair sashes. They are a terrible company who doesn't care about you at all after they get your money! Don't risk it! You'll spend anything you may have saved trying to recover from their mistakes

Thumbnail of user farahf21
1 review
0 helpful votes
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November 26th, 2020

Quality of the product is great and it arrived faster than expected with the rest of the items. I didn't have to pay duty this time which was bonus. I cant wait to use it at my bestfriend's 50th birthday.

Thumbnail of user celestec1
2 reviews
4 helpful votes
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July 2nd, 2019

If you're looking for a website to purchase party items, tablecloths etc... efavormart has great deals. Here's the downside. If they screw up your order they take no responsibility. I ordered tablecloths for a baby shower and learned the day before the event that my items weren't shipped. Why? Because one item was out of stock do they held they entire order! Who does that! When I received one thousand apologies with the statement we sent you an email. An email that most likely went into spam. I had the scramble at the 11th to rent tablecloths that cost me an additional 80.00 and didn't complete my party look. They finally agreed to giving me an additional 20% and credit that went to a Visa card I no longer have.

Word of advice? Order from tableclothfactory.com instead. They have the same deals and will let you know if they can't complete your order by giving you a call.

Thumbnail of user sandrab1198
2 reviews
0 helpful votes
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January 21st, 2020

I was so excited to find that each rhinestone was not attached to the ones next to it. I have had to throw away too many that had a thin piece of glue holding the rhinestones together making it almost impossible to separate and not lose the adhesive on the back.

Thumbnail of user maryb4904
1 review
1 helpful vote
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September 21st, 2022

I order linens from them but realized they were going to be shipped to late so I tried to cancel them immediately but they do not have phone number to call, soI emailed them immediately to try cancel it that way, so in the evening I get an email saying they have been shipped out so now I am stuck with a bunch of linens that I do not need because they were late. They charged me over $50 to send them out. They next day finally they get back to me and tell me they get back to customers a day later but they said since they have been shipped out there is nothing they can do. I don't know why I could not call them to fix this. I hate not being able to call a company that I order so much from. I will not order from efavormart or from tablecloths factory again. They are the same company.

Service
Value
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Thumbnail of user sherryp228
1 review
0 helpful votes
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September 4th, 2020

My husband and I own our own catering business and I ordered 1 spandex chair cover to see how it fit on our chairs. It came within 5 days amazing! It fit perfectly so my husband ordered 200 more and they came today less than 1 week!

Thumbnail of user denitraf
1 review
1 helpful vote
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July 9th, 2022

Order was placed. Given delivery time. Package DID NOT arrive on said date. I checked faithfully for tracking info. An investigation was opened AFTER the fact. Needless to say the BEST way this company handled this situation was to refund my money ASAP. Needless to say tracking info is still not updated, package remains lost AND I had to have an event with NO linens.

Tip for consumers:
Don't use this site if you're in need of Linens. Order as early as possible just in case your package gets lost or else you'll have to have your event WITHOUT Linens like I did

Products used:
None ... they were never delivered.

Service
Shipping
Thumbnail of user cookiej1
1 review
0 helpful votes
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July 31st, 2019

The order was received on time,, but if you have to return a item I give them a rating of 2. I was changing from one color to another color item,. They could have just send the same item in the new color but no, wait for them to received the merchandise which I understand. Then wait to received the gift card, then reorder the same item, then wait to received it, all that take about to 3 to 4 weeks. I am still waiting and time is run out. Once they received the item, they could write down the gift card # and send the item back to the costumer

Thumbnail of user robinh843
1 review
0 helpful votes
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February 16th, 2022

Item WASN'T as described even though I contacted them for clarification. They want you to pay for THEIR label AND return charges. Only to find out they won't except the return if opened. Never used let alone unfolded.

Tip for consumers:
BEWARE, DON'T USE THIS COMPANY

Products used:
None

Service
Value
Shipping
Returns
Thumbnail of user glendas63
1 review
0 helpful votes
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September 26th, 2019

Ordered the spandex chair sashes and spandex chair covers and tried them out immediately they were awesome. I also ordered overlays and chair runners and were in no way disappointed. I was impressed with the quality of the material and the price was fair. I would definitely order from them again.

Thumbnail of user juanitab95
2 reviews
0 helpful votes
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July 6th, 2020

I am loving my glitter. I can do a lot of my projects. It spreads very well and I don't have to use a lot of it to get the job done. The mask I ordered wasn't as hot as all the other mask I have tried. Well made. The service is really courageous and helpful when or if you ever have any problems.

Thumbnail of user adriennet20
1 review
0 helpful votes
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August 24th, 2019

Nice products- site E Z to navigate - quick delivery. Had items i never knew existed for weddings. Table cloth for cake was fantastic! Candy jars were really cute.

Thumbnail of user sandras888
1 review
0 helpful votes
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January 25th, 2020

Ordered, delivered promptly. Looks just as described on line. Sturdy well made. Placed on living room mantel place flowers and candles inside deep box.

Thumbnail of user danl265
1 review
0 helpful votes
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September 30th, 2019

The columns and extension 4 pack combo, was crazy inexpensive! They really accent the room and I plan to put a bust of famous Greek philosophers on each one. Thinking about getting more.

Thumbnail of user irisc96
1 review
0 helpful votes
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December 8th, 2020

The quality of the items I purchased are awesome. Beautifully designed and they accentuate what my ideas of a beautiful table should look like. Everyone who sees it is awed. Thank you

Tip for consumers:
If it’s not your taste order them for others, I ordered an entire set for my niece first thanksgiving dinner she hosted last year and her in laws were dazzled and her husband busted with pride over her accomplishment.

Products used:
The napkins, the silverware, the vase, the salad plates, the dessert plates, the dinner plates, the bows, the dessert cups, the gorgeous charter plates. I ordered chair covers but my chairs are not compatible. I will save them for future events and order more.

Service
Value
Shipping
Quality
Thumbnail of user victoriag237
1 review
0 helpful votes
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July 11th, 2020

I love love love My sparkly mask!
I get compliments on it everywhere I go, I made sure to buy two boxes so I had some to give away, super glad I did, now I have a friend who's going to purchase 10 boxes and give them out as party favors at her wedding

Thumbnail of user teresaf766
1 review
0 helpful votes
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November 2nd, 2023

Just what I wanted. Perfect quality! Having my annual family gathering for the holidays and wanted something better than standard disposable plates. These will be a hit!

Products used:
All

Service
Value
Shipping
Quality
Thumbnail of user lakeyshaw
1 review
4 helpful votes
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September 18th, 2012

I purchased some fuschia roses for my wedding. The flowers were pretty and big online, however when they arrived they were awful. I might as well purchased flowers from dollar tree. They looked nothing like the flowers online. And when I inquired about returning the flowers and receiving a refund I was told about the 20% restocking fee. This website in full of crap. I wouldn't recommend no one to order from this website. This was a true learning experience about ordering online from a place without a contact phone number.

Thumbnail of user gilbertr58
1 review
0 helpful votes
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February 25th, 2020

You were exactly what ar were looking for, excellent fabric loved the design.
Mostly we are surprised on how fast you delivered our order, thank you, here is a pic of the curtains my wifey made.

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About the business

eFavormart is an importer, distributor, and wholesaler of wedding favors, & party supplies, including tablecloths, chair covers, and wedding centerpieces.

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