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Eldorado

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California
1 review
5 helpful votes
Follow Nolan M.
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DONT BUY HERE
August 10, 2021

Bought a clash of clans account for $100 from MarkasGame and it was locked a few weeks later. He sells stolen accounts and eldorado.gg allows him to do so. Support was no help and kept telling me to message him but he ghosted me and so did support. Don't buy here, they allow sellers to sell you stolen products and don't give you a refund. Support bans you from chat if they don't want to help. There are some good seller but if you ever have a problem you are screwed. If you are also sold a stolen account i advise you to report them to the FBI as they are breaking the law.

Date of experience: August 10, 2021
Michigan
1 review
3 helpful votes
Follow jacob g.
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So I was buying a modded Forza account so I didn't have to start over. I talked to the seller about it and he kept calling me a scammer. I went to the website support. But the seller started providing information of a whole different account. Compared to what was actually sold to me. The sellers name is Forza boaster. I've never had an issue with anyone else but him.

Date of experience: August 12, 2023
Bulgaria
1 review
6 helpful votes
Follow Nikolay D.
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I made registration, to sell my account of a game. After registration they want from me to provide ID documents to get approved. So i do everything, then my account was approved. After that i try to upload my account to try it to sell, but at the end my account was suspended. I write to the support 5 mails and explain them the problem and they didnt write me email or try to contact me. So they have my ID details and they can use it to scam! Be aware from this website!

Date of experience: November 4, 2022
Brazil
1 review
1 helpful vote
Follow Aristobaldo S.
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I sold an guy 150m via Eldorado.gg, at the time I had like 50 reviews for services and accounts, then I delivered gold in 5 minutes of the order started and marked as paid.

Then the buyer left me bad feedback, ofc I got mad into it because I knew that was another vendor or someone trying scam me after it, and yes I was right.

[​IMG]

Even after that blackmail, support decided to ban me for 3 days, then I got pissed off and said ok $#*! that then im reporting you in all sites that I know, then they said.

Now you permanent banned.

So ALL vendors, stay AWAY from eldorad, their support are completly crazy and unprofessional.

I HOPE that you were not the guy in charge of my thing. Because if you did, you are completly unprofessional and unfair.

Date of experience: April 8, 2023
Florida
1 review
8 helpful votes
Follow Owen L.
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One day, I thought about buying a Fortnite account with some OG skins because played during the early days of that game and wanted to show it. I searched around and found eldorado.gg, when I made the purchase of my first account, it went smoothly. I got what I paid for and no need of verification. Then, I wanted to buy another one because the first one didn't have all the items I wanted. When I wen to make my second purchase, it started good, but then went downhill. It canceled the order while it was loading because apparently I didn't "verify in allotted time" and then since I didn't verify, is suspended my account so now and can't buy anything else. I made a second account to try to buy the account again, but it did the exact same thing. But this time, it didn't even give me the option to verify. Anyway, this site only works for certain accounts.

Date of experience: February 1, 2022
Texas
1 review
0 helpful votes
Follow MJ H.
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Hacked my account
May 23, 2023

I've never made a purchase from them before. Never heard of them before but received 4 charges to my account. Four charges totaling just under $100. That's not much to lots of people but it belonged to me…not them!

Date of experience: May 23, 2023
New York
1 review
2 helpful votes
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Very sketchy
May 15, 2021

They take your money and THEN ask for a verification selfie with ID.

For clarification: after purchasing gold they took the money from my card and added it to my account balance. They then told me they needed me to verify my account to actually give me the gold.

Date of experience: May 15, 2021
Hawaii
1 review
5 helpful votes
Follow Daniel G.
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Complete Garbage. I got taken for over $300 and customer service was rude and basically said "good luck with that" when I explained to them in no uncertain terms that I had not been provided what I paid for, and that it had been overdue for days at that point. DO NOT USE THIS SITE. It has caused me nothing but misery and you get NO HELP from their customer support to rectify. They simply tell you to work with the seller (who scammed you in the first place). Take your money elsewhere

Date of experience: August 21, 2022
Albania
2 reviews
2 helpful votes
Follow Leddie M.
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I lost 80$ and i got suspanded after that!
Supporter Eddy is so so negative person!
A sellerhttps://www.eldorado.gg/users/Cristinini
Sold me hacked accounts and they got recovered so fast!
I spend more than 200$ there.
They always will help sellers scammers

Date of experience: October 30, 2023
Israel
1 review
8 helpful votes
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I just had the most bizzare experience i had in a long time on a site online, i bought there boost for rank in a game, i asked before for price and servers, seller said yes, then mentioned that he is from a diff region, (never said anything about playing not on the servers he agreed to with the price) i canceled order and the site support was forcing me to give him good review and said he helped me, even tho he didnt, they banned me for nothing giving the guy a good review? Insane service, 1/5, terrible

Date of experience: May 3, 2023
California
1 review
3 helpful votes
Follow sophie g.
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I purchased an account and it wasn't as described. When I tried to dispute it the seller provided a false screenshot and support closed it then refused to reply to my tickets. I messaged them again, provided information on the account/order, and then got permanently suspended. I had previously purchased accounts that had no issues and was a happy customer but the one time I got scammed, I was the one who got punished while the seller remained active.

Date of experience: December 9, 2023
Washington
1 review
4 helpful votes
Follow Kenny S.
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As the picture states they charged me four times within two minutes. Everyone of them upwards of $400 almost and it blew me away. It was through cash app. I called them the second I got these fraudulent withdrawals from my account and they said they had to let them go through which was crooked as heck unbelievable no I got to play all the games in Renfrew all the hoops and hurdles I called the customer service real J A I will tell you one thing he did. He refunded me the very last one that they placed which was like $74 phone number right but he still got three to go and he said he's not about to do it because they shipped the items already to me that's all BS. It's all BS. There's no way I could type as fast as it went through. There's no way I could type an order these parts in for separate 10 transactions that faster it's impossible. This was a total scam, so buyer beware stay away from this company is all I can say their customer service is worse than their reviews that I seen online they need to be shut down

Date of experience: May 17, 2023
Canada
1 review
4 helpful votes
Follow Yue L.
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The Russian seller provided false information to me!

When I raised disputed and tried to contact the support of Eldorado, they never responded to my email or messages!
Then the order is automatically marked as delivered and completed after 3 days!

This Eldorado site is supporting all the scammers! And it is your own fault if you still choose to buy and get SCAMMED on this site after reading this review!

Also most of the sellers are from Russia!
How could I tell this? Because the account email are all Russian emails!
This site is probably runs by some Russian scammers as well!

I would give it a ZERO star if I had the option, DO NOT give your hard-earned money to these RUSSIAN SCAMMERS!

Update: I have uploaded more screenshots below

Date of experience: February 23, 2022
North Carolina
1 review
4 helpful votes
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Account suspended
November 2, 2022

After sending a picture with my driver's license information, and my face. They just banned me for absolutely no reason. Support doesn't even justify the ban.

Date of experience: November 2, 2022
Chile
1 review
1 helpful vote
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Best site
September 29, 2022

Best site ever, accept debit card, but they need to add Paypal, good seller, if You lose. Your account some sellers will replace, but in general, great

Date of experience: September 28, 2022
Illinois
1 review
0 helpful votes
Follow P S.
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I have purchased an account with them, everything was great for 2 weeks then I believe the old owner has gotten it recovered and hijacked it from me. This is unreal.

Date of experience: February 14, 2023
California
1 review
1 helpful vote
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BEWARE!
March 24, 2023

Do not waste your time with this company! The last 2 times i tried to purchase, they cancelled my payment and denied my verification after i purchased from them in the past. Makes no sense at all!

Date of experience: March 24, 2023
Germany
1 review
7 helpful votes
Follow Max M.
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I used the website a few times. One day I made another purchase, but it was "cancelled by admin" after my payment and suddenly I had to verify myself. Support said, my account had "suspicious activity" (how ironic, talking about a website selling in-game gold, which is illegal according to official rules by the game publisher). The best part: They obviously can't tell me WHAT exactly they are accusing me of. Why bother letting someone explain a potential misunderstanding.

But wait for it, it gets better: When I refused to comply and asked for a refund of my open order, they were ready to do so, but they need my banking details, as they don't have access to the payment information. Now think about this for a moment: They claim to do ID verification to prevent "illegal activity" (whatever that is in the eyes of a company performing illegal activities), but then go ahead and offer me (a potential scammer) a free refund of my order to any bank account I want, not knowing weather that's actually the account the payment was made from or not.

Needless to say, I was NOT going to give this company my banking details or any further information about myself for that matter. I took the hit, accepted the loss and moved to another website.

Date of experience: October 1, 2021
Lithuania
1 review
6 helpful votes
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Yes its a total scam
November 4, 2023

I tried register on eldorado.gg and got answer your accojnt has suspended permament, reason suspicoious activyti. Lol how it could be i send my documents and real photo. Be away from this site, scamers and personal info stolers.

Date of experience: November 4, 2023
Hungary
1 review
8 helpful votes
Follow Aron S.
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As a seller, I absolutely do not recommend the site at all. Everything else site is better, and I'll explain why.

In short, my colleague and I use the site, as well as similar sites. Currently, on Eldorado, we have a 99.3% positive feedback. The account was suspended (we didn't receive an explanation as to why), but it's likely because we use the account as a business. We started on Eldorado two years ago. Yesterday, the account was banned. We've already shown both IDs and a selfie for verification, and we even showed everything together in a single photo. On the chat, the support team is ignoring us and unhelpful. We've sent an email, and we're still awaiting a response. If the issue is resolved with the email, I'll delete this review. However, as a seller, I don't recommend the site to anyone, especially if you're working as a business. Every other site accepts it when you work as a business entity. If I could, I would give zero stars, as even one star is too much for such customer service.

I can't start more live chat conversations just ignoring me.

Date of experience: October 19, 2023

Overview

Eldorado has a rating of 1.2 stars from 167 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eldorado most frequently mention customer service, live chat and suspicious activity. Eldorado ranks 799th among Gaming sites.

service
120
value
115
shipping
103
returns
111
quality
114
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