Eldorado

I made my very first order on this website and I purchased a $155 Fortnite account on January 22nd 2025, and I was perfectly happy with my account as the Fortnite account was provided and an attached email account. Today I tried to log in to the Fortnite account to play the game and came to terms that I was logged out and the password was changed, and the same for the email account. This occurred on February 24th, 2025 and I contacted customer support soon after finding this out and after a while they told me that they could not issue me a refund, get the account back for me OR issue me a replacement account of the same value. I had a terrible experience and time with this site/company. Do not trust them or buy from this website

Bought in-game currency;The seller MoonTopUP delivered but after 11 days he simply charged back and Eldorado REFUSES to refund or or take any responsibility!
Seller is unresponsive, support doesn't want to help even after providing proof and despite what they say on their site making them COMPLICIT IN FRAUD! If sellers are free to scam buyers WITHOUT REPERCUSSIONS Eldorado.gg is A SCAM SITE! DO NOT TRUST THIS SITE! YOU LOST ONE MORE CUSTOMER! SCAM SITE AVOID!

Worst site to sell or buy on, was selling on this site and got suspended for nothing. Also I bought something, eldorado support goes for seller and screw you up.
PURE SCAMMERS, ONLY WANT MONEY FROM SALES.

Sells accounts and then claims it back through the original email. Its a scamy website and should be avoided. You are going to lose your money and the account you are buying.

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David 6m ago
A full refund has been issued, you will receive it in time anywhere from 5 minutes to a few days depending on the bank you have used.
Just a note, if you wish to buy without any restrictions/verifications, you can always use cryptocurrency.
Just as a note, your policy is extremely bad and your management needs to know how good of a customer they just lost!
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David 4m ago
Our hearts are broken in shambles to see you go.
What will we ever do:(
I just copied and will post this conversation for all to know.
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David 3m ago
Sure, you are free to do that. I don't really see anything wrong here besides you refusing to cooperate and us simply refunding you.
2:58 pm
And me offering you our sympathy due to us losing a customer. Well we will see if I get my refund. Point is that these scammers are making money off your personal information. They received payment and as you can see they are far more interested in your information then your use of their service. If they wanted your business and got paid then that would be the end of it. Don't be foolish and give these idiots personal information. There are lots of companies you can use. And if your a Pro utilizing their site for business, get another company. I was set to go until they demanded my information and the pro got nothing. Very sad!

Yes it is a scam group, if you verify as a seller they will ban you for no reason and won't explain at all, I asked them to delete my account hoping my information along with it will be removed, although I think they still have it in their database.

As I'm now trying to take legal action and submit a legal case at https://reportfraud.ftc.gov/ hoping they'll investigate this shady company, hopefully you guys tried to do the same the more the merrier and investigate this company ASAP as I saw many victims are part of it, including me being idiot for not researching about this shop first.

These scammer website permanently banned my account after 77 positive review and wighout single negative review and i asked them why and they said they cannot disclose further information, they are scamming buyer and sellers and never reply why they ban you just aware of them

I had a problem with the account and the seller wouldn't answer, so I had to make 3 tickets showing them their own policy, only for them to cancel them. 38 dollars wasted

TERRIBLE! DO NOT BUY FROM THIS SITE. This is a scam, the account is STILL being used by someone else. Eldorado will NOT help you once you are scammed out of your money AND your account. Don't fall victim to this like I did. Go to another site. If you choose to proceed, know you're on your own, and will have zero protection. Except maybe your bank, but if you do a chargeback, eldorado will suspend you, even with ample proof their seller is a scammer, and will allow them to continue to scam.

Not well covered, fend for yourself
uploading photos isn't working, but trust me. I was lucky enough to keep my stuff and buyer get refund. But way sketchy