website thubmnail of Eldorado

Eldorado

How would you rate Eldorado?
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Canada
1 review
4 helpful votes
Follow Dan C.
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I had bought a Pokémon GO account a while back and had verified as a buyer … no issues transaction went smoothly. Then today I verified as a seller and was told that I could not sell but that I can still buy on the site. No reason provided.

Date of experience: February 2, 2024
Thailand
1 review
5 helpful votes
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Worst marketplace 2023
January 4, 2024

One of the worst service marketplace ever.
It took me 5 hours to get verified. With support who was the most mean and stupidest person ever!
When i got verified, i had ordered another one so i paid 3 times. Refund in approximately 5 to a few days. It's been a month now. I am going to oppose paiement. Worst service ever. The only good thing are the seller but the website is very thrash. And then they ban me for multiple account so that i cannot contact them.

Date of experience: January 4, 2024
GB
1 review
1 helpful vote
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Don't lol
March 30, 2023

Just don't buy from this website. Yes, the sellers are real but your accounts most likely will be banned and they do not care. There are so many better websites than this sh$t. I learned my lesson. Please don't buy from here.

Date of experience: March 30, 2023
Canada
1 review
0 helpful votes
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Sloppy. Locked my funds.
December 26, 2022

Verify ID and they say for reasons they can't say they're canceling my ID verify & refunding my money. One of those places that treat you like the business and themself like the customer, not the first time I had this kind of experience. I also had 2 accounts I'm sure that's why they locked me out, but there's nothing wrong with that not even against terms of service. They're just lazy so admin locked me out rather than use their brain.

They even tell me, I will receive my money back within 5 minutes to 5 days, as if trying to rid themselves of my presence yet again (when it will take a week where I won't have my money).

Lazy chat operators too, don't have time for people.

Check out the photo, tells me I'm getting a refund in eldorado credit but that's a lie I had to contact chat they're just locking my money for a week for no good reason.

Date of experience: December 26, 2022
New Zealand
1 review
8 helpful votes
Follow Nobody M.
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Eldorado is an absolute joke of a website.
I sold an account there with a 5 day insurance grace period. 2 weeks later I get a message from the buyer that it has been hacked or banned.
Eldorado tells me that they have suspended my account until I can help the buyer what the hell am I meant to do about it? Rubbish company

Date of experience: January 30, 2022
Romania
1 review
2 helpful votes
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Identity theft?
December 3, 2022

Made a new account with them. Provided all id proof they asked. Account got verified and approved a few minutes later. After another minute the account just got suspended. Support is one of the worst i have even encountered. Looks like the only thing they are after is your ID data and pics. Stay away from this site

Date of experience: December 3, 2022
Pennsylvania
1 review
0 helpful votes
Follow liz t.
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Most people are saying how this site is absolute trash, and saying that is identity theft and scams. But I see a very scarce amount of good reviews. Maybe ppl are joking or something, or maybe they get lucky. I honestly dk. But I highly suggest not using it, only bc of all the terrible reviews and risks. Just don't do it.

Date of experience: December 25, 2022
California
1 review
3 helpful votes
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THIS IS NOT A SCAM?
June 13, 2022

Ive used this site over 30 times, and yes when using a new card I had to submit proof. Every person on this site that if offering services has been verified by the Eldorado team, I've given them my personal account info to help build my account. Ive used for RuneScape & Genshin impact. It's simple, the people on Eldorado are just like you & I except their professionals at the game your wanting help with. NEVER have I had my info hacked or stolen & NEVER have I had issues with a professionals messing up anything in my account. People are literally 1 staring the service bc they require you to prove who you are to prevent someone else from using your false info! I mean come on people. Ive attached below proof that I've used this service so many times. This is one of the only sites I use and trust, its hard to find that, hopefully you don't make the mistake of trusting someone who's never used the service.

Date of experience: June 11, 2022
Pakistan
1 review
3 helpful votes
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Don't help support page also
October 11, 2023

I wanna logged in my Eldorado account but automatically logged change now i told them i have all documents to prove that im owner of my account they do all chat off what is this i have a lot if money in my account now and I'm working last almost 2 year's so please cooperate

Date of experience: October 11, 2023
Portugal
1 review
3 helpful votes
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My account was suspended for no reason, even they cant provide a reason for it. The suspension occurred after the legal documents were submitted which makes everything more suspicious.

Date of experience: January 21, 2024

Overview

Eldorado has a rating of 1.2 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eldorado most frequently mention customer service, live chat and suspicious activity. Eldorado ranks 799th among Gaming sites.

service
120
value
115
shipping
103
returns
111
quality
114
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