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Eldorado

How would you rate Eldorado?
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Washington
1 review
4 helpful votes
Follow Kenny S.
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As the picture states they charged me four times within two minutes. Everyone of them upwards of $400 almost and it blew me away. It was through cash app. I called them the second I got these fraudulent withdrawals from my account and they said they had to let them go through which was crooked as heck unbelievable no I got to play all the games in Renfrew all the hoops and hurdles I called the customer service real J A I will tell you one thing he did. He refunded me the very last one that they placed which was like $74 phone number right but he still got three to go and he said he's not about to do it because they shipped the items already to me that's all BS. It's all BS. There's no way I could type as fast as it went through. There's no way I could type an order these parts in for separate 10 transactions that faster it's impossible. This was a total scam, so buyer beware stay away from this company is all I can say their customer service is worse than their reviews that I seen online they need to be shut down

Date of experience: May 17, 2023
Canada
1 review
4 helpful votes
Follow Yue L.
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The Russian seller provided false information to me!

When I raised disputed and tried to contact the support of Eldorado, they never responded to my email or messages!
Then the order is automatically marked as delivered and completed after 3 days!

This Eldorado site is supporting all the scammers! And it is your own fault if you still choose to buy and get SCAMMED on this site after reading this review!

Also most of the sellers are from Russia!
How could I tell this? Because the account email are all Russian emails!
This site is probably runs by some Russian scammers as well!

I would give it a ZERO star if I had the option, DO NOT give your hard-earned money to these RUSSIAN SCAMMERS!

Update: I have uploaded more screenshots below

Date of experience: February 23, 2022
North Carolina
1 review
4 helpful votes
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Account suspended
November 2, 2022

After sending a picture with my driver's license information, and my face. They just banned me for absolutely no reason. Support doesn't even justify the ban.

Date of experience: November 2, 2022
Chile
1 review
1 helpful vote
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Best site
September 29, 2022

Best site ever, accept debit card, but they need to add Paypal, good seller, if You lose. Your account some sellers will replace, but in general, great

Date of experience: September 28, 2022
Illinois
1 review
0 helpful votes
Follow P S.
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I have purchased an account with them, everything was great for 2 weeks then I believe the old owner has gotten it recovered and hijacked it from me. This is unreal.

Date of experience: February 14, 2023
California
1 review
1 helpful vote
Follow Keasha K.
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BEWARE!
March 24, 2023

Do not waste your time with this company! The last 2 times i tried to purchase, they cancelled my payment and denied my verification after i purchased from them in the past. Makes no sense at all!

Date of experience: March 24, 2023
Germany
1 review
7 helpful votes
Follow Max M.
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I used the website a few times. One day I made another purchase, but it was "cancelled by admin" after my payment and suddenly I had to verify myself. Support said, my account had "suspicious activity" (how ironic, talking about a website selling in-game gold, which is illegal according to official rules by the game publisher). The best part: They obviously can't tell me WHAT exactly they are accusing me of. Why bother letting someone explain a potential misunderstanding.

But wait for it, it gets better: When I refused to comply and asked for a refund of my open order, they were ready to do so, but they need my banking details, as they don't have access to the payment information. Now think about this for a moment: They claim to do ID verification to prevent "illegal activity" (whatever that is in the eyes of a company performing illegal activities), but then go ahead and offer me (a potential scammer) a free refund of my order to any bank account I want, not knowing weather that's actually the account the payment was made from or not.

Needless to say, I was NOT going to give this company my banking details or any further information about myself for that matter. I took the hit, accepted the loss and moved to another website.

Date of experience: October 1, 2021
Lithuania
1 review
6 helpful votes
Follow Vilma J.
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Yes its a total scam
November 4, 2023

I tried register on eldorado.gg and got answer your accojnt has suspended permament, reason suspicoious activyti. Lol how it could be i send my documents and real photo. Be away from this site, scamers and personal info stolers.

Date of experience: November 4, 2023
Hungary
1 review
8 helpful votes
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As a seller, I absolutely do not recommend the site at all. Everything else site is better, and I'll explain why.

In short, my colleague and I use the site, as well as similar sites. Currently, on Eldorado, we have a 99.3% positive feedback. The account was suspended (we didn't receive an explanation as to why), but it's likely because we use the account as a business. We started on Eldorado two years ago. Yesterday, the account was banned. We've already shown both IDs and a selfie for verification, and we even showed everything together in a single photo. On the chat, the support team is ignoring us and unhelpful. We've sent an email, and we're still awaiting a response. If the issue is resolved with the email, I'll delete this review. However, as a seller, I don't recommend the site to anyone, especially if you're working as a business. Every other site accepts it when you work as a business entity. If I could, I would give zero stars, as even one star is too much for such customer service.

I can't start more live chat conversations just ignoring me.

Date of experience: October 19, 2023
Switzerland
1 review
0 helpful votes
Follow Lazar M.
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Hallo Users,
November 10, 2022

I would like to let you know that i bought an GTA v online account from Eldorado. I have chosen an account and i was ready. The payment is secure and after paying i got the account data. There was the e-mail with the passcode. There is only one issue. The account that i bought was suspended. I thought this is scam and stuff like this. I contact the seller. There is a supportchat on the website so you can contact the sellers, which is great. I took couple of hours an then the seller gave me new account as expected i opened it and it worked i changed my passcode and my E-Mail.
At the end I am very happy from the support so I can tell it is worth it, it is secure and if there are any issues, they will be settled so can only recommend you, if you have couple of dollars it is still cheaper from buying Sharkcards.

I hope i was helpful,

Lazar. M

Date of experience: November 9, 2022

Overview

Eldorado has a rating of 1.2 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eldorado most frequently mention customer service, live chat and suspicious activity. Eldorado ranks 799th among Gaming sites.

service
120
value
115
shipping
103
returns
111
quality
114
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