They cant help you if there's a problem in your account...
Acabe de registrarme hace poco en la pagina para vender algo, me pidieron tomar una foto de mi identificacion mostrando la pagina y luego una selfie con mi identificacion. Minutos despues fue aprovada la verificacion y al minuto mi cuenta fue suspendida por "actividad sospechosa". No habia hecho nada, absolutamente nada ya que mi cuenta se acababa de verificar. No se registren ni compren ahi es una estafa segura y robo de informacion personal. El soporte tecnico solo dijo que no podian revelar informacion aparentemente de porque se habia suspendido mi cuenta.
I bought diamonds for a game through Eldorado. Gg and got banned immediately after the purchase. I contacted support, and they just pointed me to their terms of service with no explanation or help. No refund, no accountability. This site is a complete scam — they take your money and hide behind vague rules. Avoid at all costs.
Just like everyone else, as soon as I tried to verify my account, they instantly banned my account without any explanation! Luckily I was able to get a refund and hopefully it actually goes through. Don't ever buy from this site!
Answer: They will take the account back eventually. Some like to wait a month or two what what do you expect? They took it from the original owner so.
Answer: Our customer service is available 24/7 on the website, therefore, getting in touch with customer service has never been easier!
Eldorado has a rating of 1.2 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eldorado most frequently mention customer service, live chat and suspicious activity. Eldorado ranks 799th among Gaming sites.