I sold multiple accounts and was generally happy with the website. Then all of a sudden a buyer accused me of recovering the account he bought from me, i offered to help my submitting recovery request, but because i use vpn's (i guess) the request got denied every time. Some time passes and suddenly eldorado messaged me and told me my account was suspended until i could resolve the same issue. Again, nothing i can do other then trying to recover. When i contacted support they acted rude and pretty much told me that i will get perma banned if i dont give the account back. Then i asked kindly to delete my account and remove all my personal information from the website because i saw no way out of this. Then the customer support just tell me that i will get perma banned and wil never be able to use the website again, ip ban and whatnot. I mean, talk about not understanding the situation...
At the time of the ban i had 4 or 5 accounts listed for sale, and 2 days later, all the accounts had been either locked for being stolen, banned for botting, or password changed. I can only assume they took the information from the account listings. Talk about a piece of $#*! excuse for a professional website like they claim so hard to be.
I wouldnt be surprised if they didnt delete my info either.
Im not going to tell you to not use the website, because its a very handy website when it works like it should, but the customer service is absolute dog$#*! and probably manned by people that would otherwise fill the ranks of scamming clans.
TRASH WEBSITE AND TOXIC PEOPLE WORKING THERE. THEY SCAMMED ME AND REFUSE TO GIVE BACK MONEY. I HAVENT RECIEVED SHT FROM YOU! ALSO THEYRE BEING $#*!S AND BANNED TWO OF MY ACCOUNTS WITHOUT EXPLAINATION?!?
Most of the sellers are scammers, i had $49 in my balance and then got taken out by a admin, I tried to submit a ticket but they never respond.
They never help their live support is very bad they constantly suspend accounts I definitely do not recommend this place
They have the worst support, some 10 years old manage support it sounds like.
Buy from any other smurf store.
The literally conspire WITH the sellers to to keep the circle going. I had a seller sell me items get me to believe he had to be in my corp/guild then work with a member (obivously a bribe) and they both moved EVERYTHING out of my corp., I was left with messages in chat saying "welcome to eve"
I expressed my frustration and staff asked for proof RAPIDLY and not even 2 min he bans me from the chat for my accusation. I got my. Png of the clear scam and sending it straight to Bank Of America and contacting the BBB, SBA and other organizations. Wouldn't be obvious if they werent so quick to shut me up and BAN me from the site for trying to get THEM to calm down. He got so mad that he started to troll a typo i made. Shaking my head. I hope the attempt of $430 was worth it, take responsibility and look into your system morons.
Scammers we lost 300.00 with them. Don't buy from this site. This was for my sons Christmas present.
Got ban less then 24h after buying from them avoid at all cost! Dont let them fool u with cheap price
Absolutly disgusting customer service. If they provided the ID of the agent i was talking to i would also provided the ID of the agent. I purchased an account their, and the buyer sold me an account which was illegally modified and i demanded a refund and he ddi not give it. I disputed and was denied for it aswell. Not only that, the account that was stat hackked aslo triggered a ban on ym system. I'm absoluty disgusted the way he treated me unfairly and the same as the customer service agent.
I have a full video showing clear evidence that the account was illegally modified and i am down right disrespected. If you dont want to be scammmed dont buy any accounts from their sites. Go to other sites that are legitmate.
A bank charge back will be implemeted in this process. I am so disguested by the experience.
Answer: They will take the account back eventually. Some like to wait a month or two what what do you expect? They took it from the original owner so.
Answer: Our customer service is available 24/7 on the website, therefore, getting in touch with customer service has never been easier!
Eldorado has a rating of 1.2 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eldorado most frequently mention customer service, live chat and suspicious activity. Eldorado ranks 799th among Gaming sites.