website thubmnail of Eldorado

Eldorado

How would you rate Eldorado?
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Norway
1 review
0 helpful votes
Follow Jeppe Nicolai J.
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I sold multiple accounts and was generally happy with the website. Then all of a sudden a buyer accused me of recovering the account he bought from me, i offered to help my submitting recovery request, but because i use vpn's (i guess) the request got denied every time. Some time passes and suddenly eldorado messaged me and told me my account was suspended until i could resolve the same issue. Again, nothing i can do other then trying to recover. When i contacted support they acted rude and pretty much told me that i will get perma banned if i dont give the account back. Then i asked kindly to delete my account and remove all my personal information from the website because i saw no way out of this. Then the customer support just tell me that i will get perma banned and wil never be able to use the website again, ip ban and whatnot. I mean, talk about not understanding the situation...

At the time of the ban i had 4 or 5 accounts listed for sale, and 2 days later, all the accounts had been either locked for being stolen, banned for botting, or password changed. I can only assume they took the information from the account listings. Talk about a piece of $#*! excuse for a professional website like they claim so hard to be.

I wouldnt be surprised if they didnt delete my info either.

Im not going to tell you to not use the website, because its a very handy website when it works like it should, but the customer service is absolute dog$#*! and probably manned by people that would otherwise fill the ranks of scamming clans.

Date of experience: May 16, 2021
Norway
1 review
0 helpful votes
Follow harruikke f.
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TRASH
December 22, 2021

TRASH WEBSITE AND TOXIC PEOPLE WORKING THERE. THEY SCAMMED ME AND REFUSE TO GIVE BACK MONEY. I HAVENT RECIEVED SHT FROM YOU! ALSO THEYRE BEING $#*!S AND BANNED TWO OF MY ACCOUNTS WITHOUT EXPLAINATION?!?

Date of experience: December 22, 2021
South Carolina
1 review
4 helpful votes
Follow darj d.
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Dont buy
June 29, 2022

They suspended my acc for no reason rude got scam and they did not do anything verry bad dont use if u want accounts

Date of experience: June 29, 2022
Australia
1 review
5 helpful votes
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Website is a scam
November 27, 2021

Most of the sellers are scammers, i had $49 in my balance and then got taken out by a admin, I tried to submit a ticket but they never respond.

Date of experience: November 27, 2021
Turkey
1 review
2 helpful votes
Follow yusuf c.
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So bad site
January 12, 2023

They never help their live support is very bad they constantly suspend accounts I definitely do not recommend this place

Date of experience: January 12, 2023
India
1 review
5 helpful votes
Follow sam p.
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They have the worst support, some 10 years old manage support it sounds like.
Buy from any other smurf store.

Date of experience: May 8, 2022
Colorado
2 reviews
1 helpful vote
Follow Matthew H.
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SCAM STAY AWAY
February 23, 2021

The literally conspire WITH the sellers to to keep the circle going. I had a seller sell me items get me to believe he had to be in my corp/guild then work with a member (obivously a bribe) and they both moved EVERYTHING out of my corp., I was left with messages in chat saying "welcome to eve"

I expressed my frustration and staff asked for proof RAPIDLY and not even 2 min he bans me from the chat for my accusation. I got my. Png of the clear scam and sending it straight to Bank Of America and contacting the BBB, SBA and other organizations. Wouldn't be obvious if they werent so quick to shut me up and BAN me from the site for trying to get THEM to calm down. He got so mad that he started to troll a typo i made. Shaking my head. I hope the attempt of $430 was worth it, take responsibility and look into your system morons.

Date of experience: February 23, 2021
Texas
1 review
8 helpful votes
Follow Michele H.
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Scammed us out of 300.00
December 15, 2021

Scammers we lost 300.00 with them. Don't buy from this site. This was for my sons Christmas present.

Date of experience: December 15, 2021
Canada
2 reviews
1 helpful vote
Follow jeff p.
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Got ban less then 24h after buying from them avoid at all cost! Dont let them fool u with cheap price

Date of experience: March 20, 2023
Canada
1 review
1 helpful vote
Follow Alex F.
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Disgusting customer service
September 5, 2022

Absolutly disgusting customer service. If they provided the ID of the agent i was talking to i would also provided the ID of the agent. I purchased an account their, and the buyer sold me an account which was illegally modified and i demanded a refund and he ddi not give it. I disputed and was denied for it aswell. Not only that, the account that was stat hackked aslo triggered a ban on ym system. I'm absoluty disgusted the way he treated me unfairly and the same as the customer service agent.

I have a full video showing clear evidence that the account was illegally modified and i am down right disrespected. If you dont want to be scammmed dont buy any accounts from their sites. Go to other sites that are legitmate.

A bank charge back will be implemeted in this process. I am so disguested by the experience.

Date of experience: September 5, 2022

Overview

Eldorado has a rating of 1.2 stars from 164 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eldorado most frequently mention customer service, live chat and suspicious activity. Eldorado ranks 799th among Gaming sites.

service
120
value
115
shipping
103
returns
111
quality
114
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