Elecsurf

I ordered Win 7 Pro in March and I did get the message that the copy was not genuine today. (July 11,2010). I sent an email to " Elecsurf [*******@elecsurf.com]" and within the hour I was provided with another key, instructions for installation, and affirmation that the product is under lifetime warranty. I have recommended this site and will continue to do so.

Bought software and have repeatedly asked for key. No response at all. Never, never buy from this company. They say they are a power seller on eBay but they have no store. They also say their products are guaranteed but they are not and they do NOT return emails within 12 hours 24/7. I am reporting them to everyone I can from Better Business Bureau to the FBI.

I purchased windows 7 ultimate 64 bit. Didnt know it would expire till 5 days ago, it was a pre release version you can get for free, I emaild them and they sent me a link and new key to another pre release version that will expire as well. Contacted them to tell them this news and they will not respond been 2 days now. Some one needs to shut this place down.

I purchased MS windows 7 Pro-64 from this site in Jan-2010. I just found out that what they sold me was a MS Developers copy. The Activation key they issued to me has been issued to many others and MS has put a block on the use of this key.
It has caused me hours on the phone with MS and $325.00. Do not trust this site, they are not what they protray themselves as... they are not legit.
Jake

In early May of 2010, I ordered a copy of Windows 7 64bit Home Edition from Elecsurf. Almost two months exactly after the date of purchase, MS is now telling me that my copy is a counterfeit. Many features from this illegal copy are now worthless and it's going to cost me another $109 just to resolve this issue with MS.

You may be taken in by some unbelievable deals on the site, but DON'T BUY FROM THEM. They deal with illegal/counterfeit copies of software that will become virtually worthless over time.

You heard from me before. I never got a refund. No response to e-mail or telephone call requesting refund because I did not want to buy software without a Certificate of Authenticity (CO) as soon as I found out that this was what they were trying to sell me. Surprisingly, Microsoft did not answer my questions about the legitimacy of the software sold by this company, either, but did offer to NOTIFY me if I try to install any MS software on this computer that is not authentic. ElecSurf claimed that what they were selling is legal -- exactly what Microsoft sells as downloads -- and guaranteed a full refund if not what they claimed -- a one full year guarantee, so I decided to go ahead and download the software on this computer, burn a disk and try to install it (Windows 7) on a computer that has Windows XP Home Edition running on it (but no internet connection). The Key did not work. I could not install it. I wrote to ElecSurf about this problem last December. No reply to date. I wrote again today asking for either a new key, help to install the software or a refund. I'm losing hope. (I did purchase OFFICIAL MS Windows 7 Ultimate -- with CO -- from Staples but that is for my laptop -- one installation only.) ElecSurf collected $114.99 from my debit/credit card March 29,2010. To date I have had nothing but aggravation from them. I'll let you know if I get any satisfaction, but I'm getting mighty doubtful. Does anyone know any recourse a person has when cheated out of $114.99?

I just had credit card fraud and judging from the reviews on this so called company and the fact that $399 had been charged to my account... my guess is that they are laundering money.

When I was notified of receiving order and that there was no COA -- and found out what a COA is; that lack of it indicates ILLEGAL-- /PIRATED software, I cancelled order within 35 minute. They billed me anyway and I am disputing charges through my credit card company

My computer hd crashed and when I installed a new one I found my recovery disks would not work. I checked around and found elecsurf for downloading a copIy of Windows XP MediaCenter. I had checked some sights but had not seen this one before i ordered the software. First, they do not do instant downloads, you wait up to 24 hours to get links for the software. When I received my links they wouldn't work, I kept getting error messages. I then went on the hunt for phone numbers to call them. All numbers go to an answering machine, and you never get a call back from them. Then after a half dozen emails of which I requested a full refund because the product was never supplied, they tried to claim they don't offer refunds on software. Their sight makes no such claim, in fact it says 100% refund if not satisfied. I've since contacted my credit card company and put this matter into dispute, and so I won't have to pay for the product I never received. But do not... under any circumstances... do business with elecsurf or you'll be up a creek without a paddle.

I ordered windows 7 w/ins. I need help finding it on my laptop. Please!