• Elstile Hair & Make Up Artist

Elstile Hair & Make Up Artist

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Thumbnail of user rozinab
GB
10 reviews
50 helpful votes
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April 8th, 2018

Their website is also elstileshop.com which i posted a review of them under that business name.
They sent me hair curlers i ordered, never arrived, without my consent sent me a replacement which never arrived. I messaged them and they have the bxes returned to them which they never told me.
So they gave me a partial refund saying that i am liable to pay postage costs because they faced a loss?
Stupid people, breach of consumer rights, i never received my purchase, they have the goods back and due to no error of mine, i am being charged the shipping fees x2?

Fighting my case with paypal now, why should i be paying for shipping fees again, i basically feel like i went on their website and clicked on "waste money" and send them my hard earnt money for no goods.

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