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Within minutes of siging up for this service for our campaign (about 2000 readers) I got this email:
I'm sorry to say that we weren't able to approve your new EmailOctopus account. If you signed up for a paid plan, your card will, of course, not be charged.
Please don't take this personally; as an independent email service provider, we have to be extra fussy about the emails we allow through our service. Some types of email can negatively impact our reputation, even if you're complying with our terms of use.
We hope we'll be able to support you in the future and wish you luck in finding a platform that works for you. If you've got any questions about this or anything else, please feel free to reply to this email.
Best wishes,
Magdalena at EmailOctopus
Like seriously, I didn't even login yet:)
Don't waste your time. There are other providers, dozens of them.
Hi Genter,
Sorry to hear you didn't make it through our review process. Unfortunately I cannot look as to why, as we don't have anyone under your name who has signed up recently. However, if you can reach out via Support, we'de be happy to give it another look.
When signing up, it's important to provide real details, including a name, physical address, and website. All of these are required to maintain our compliance with regulations like CAN-SPAM.
Looking forward to hearing from you.
Customer Success Manager,
Magdalena