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I can recommend this parking. It was quick and efficient and great value for money. Will be using Midlands parking again
Date of experience: September 28, 2024
Delayed pick up by 40 minutes. No real explanation or apology
Date of experience: December 1, 2024
Dear Ian,
We sincerely apologize for the 40-minute delay in your pickup. We understand how frustrating this must have been.
While we strive for punctuality, sometimes unforeseen circumstances, such as airport security checks or unexpected traffic, can cause delays. We're committed to continuous improvement and will use your feedback to identify areas where we can enhance our service. I have initiated a query on this and will keep you posted via email.
Thank you for bringing this to our attention. We hope to provide a seamless experience in the future.
Best regards,
Tom
Midlands Parking Ltd
Midlands Parking offers BPA accredited parking at guaranteed low prices. We ensure avaiability on all dates, so that you book with confidence at unbeatable prices. Get the best value for money with our secure parking options at East Midlands Airport.
Dear Victoria,
Thank you for your kind words! We're glad to hear that you had a positive experience with our service. Your satisfaction is our top priority. We look forward to serving you again in the future.
Kind regards,
Tom
Midlands Airport Parking