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English Tea Store has a rating of 4.7 stars from 3,935 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,488 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Easy to find items They are just the right size needed for my vacation.
Shipping cost should be made known earlier in the process.
I didn't have to contact the company, so my experience went that smoothly.
My mother loves cuppa and we have been having trouble finding it. From a source that it would be fresh and well we found it.
All my items were better than expected. Will order again and keep an eye out for new products
Always prompt shipping and excellent quality. Thank you!
Easy to Order. I think free shipping should start at $30. But, the products were good.
Arrived on time in good shape.
I will shop here again.
Product description.
Delivery time.
First time ordering from this site! Well packed and delivered!
Easy to order and fast delivery. No damage. Fair price.
Yes, there are other products I want to try in the future.
Easy to navigate, great selection. I will be back for more.
Not happy with earl grey tea - lousy - for the price i expected much better
Loose leaf tea
Love this store I've ordered several times and have never been disappointed.
First timer received a little late, mail said had to change address
I love green tea
Loved the 2 cup pots
Nice to try something new when I could not get it locally
It had the item I wanted to orders
Came more or less on time. Reasonable price. Thanks!
Quick shipping, excellent product, well packaged, great pricing!
Easy to navigate website. Love the selection of teas and tea pots! Will be ordering from them again
I love the tea selection. This is my third year ordering.
Wonderful variety and great service every time. Thank you!
Variety of great new teas as a loved gift for sister!
I want to add small samples of different kinds of looseleaf tea so my sister could have a new tea type every day from mid December to New Year’s. I picked this place because the price was fantastic and it shipped very quickly.
It was packed very well my candy did not melt and I will order again.
Because of the variety of items that are available.
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
