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English Tea Store has a rating of 4.7 stars from 3,934 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,486 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Easily found what I wanted, ordered & sharing in a snap
Past experience.
Easy to navigate website, best of all, tea was here within 5 days!
New customer.
A co-worker shared some of his tea with me and I loved it.
Found wonderful food items which you can't find in stores. Will definitely be a repeat customer.
Worth every penny, looks amazing, very bright and patriotic.
Great selection of items. Loose tea choices are lovely. Fast delivery! Will order again. V
Overall great experience. Fresh product, shopped quickly.
Shipped quickly. Had ice packs to keep items cold. Very satisfied.
Lots of choices. Great prices. Lovely gifts to choose from. Always pleased with the items
No issues. Easy to order. Fast shipping, and packaged well. Thank you.
Lady fingers - to make Tiramisu dessert - are impossible to buy at any general grocery store in the states: Hyvee, Bakers, Walmart etc. - and therefore have to be ordered from an international speciality shop. Most of these speciality shops take advantage of this and charge exhorbiant prices, including exhorbiant shipping costs. The English tea store however charged only $2 per pack - which is what they should cost, not $$6-$8! - and although I was still annoyed to have to pay shipping, $5.98 was at least 'reasonable'. Most companies charge twice as much. Assuming these lady fingers work for this dessert, (I haven't used them yet), I will be a regular customer. Thank you so much for letting me buy these at a reasonable price.
Necessary ingredient for homemade Tiramisu dessert.
Am really interested in trying Scottish breakfast tea.
Am shopping on line because of Covid-19. The English Tea Store offered bulk tea that I could make strong enough for my morning pot of tea and at a reasonable price.
I go back and forth between English and Irish Breakfast tea, and now Scottish, too.
We have enjoyed Crackers every Xmas for years. This kids and adults get a kick out of them.
I like this tea. Tart, but add a little honey and it's delicious.
Excellent shopping experience came timely and in great condition
Very nicely laid out website and easy to find things!
Purchased 3 teapot and love all of them. Giving one as a birthday gift.
They have the best selection
Have been ordering this for quite a while. It always arrives on time and in good shape.
It is the first place I have been able to find real Breakfast tea that tastes like it is supposed to taste.
Perfect! Came really quick. Using them this weekend for a women's Tea
Just came across it searching
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Great.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
It had the marmalade I like.
Good. Good. Good.
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
