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English Tea Store has a rating of 4.7 stars from 4,531 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
22,597 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Efficient process to acquire item not available locally
Date of experience: March 1, 2023
I look forward to online shopping at your site again.
You had the product I wanted.
Date of experience: March 2, 2023
I like the site and always feel comfortable ordering from you. Good quality, prompt delivery.
I have bought from English Tea Store before and was very happy with the products.
Date of experience: March 1, 2023
Absolutely love this tea. Shipping was super fast. Thank you so much!
The tea is cheaper than on Amazon. Shipping is faster.
Date of experience: March 2, 2023
Feeling lucky to find such a place. Quality items.
They had all the items we wanted.
Date of experience: January 26, 2023
Great price better than Amazon! Shopping was 1,2,3 done
Date of experience: January 25, 2023
Everything ordered arrived as promised in good condition with a few broken cookies.
Had products I wanted available.
Date of experience: January 30, 2023
Easy to navigate this site and wonderful products!
I am always pleased with my items!
Date of experience: January 15, 2023
Love this tea. The delivery was a little longer. Thank you!
Date of experience: July 16, 2022
Great shopping. Found what I wanted.Give these for gifts every year.
Date of experience: October 27, 2022
Delicious tea, beautifully packed and arrived quickly
It's the only place I know that carries this tea.
Date of experience: October 26, 2022
Great purchase and enjoyed by all who tried these delicious eggs
Date of experience: April 13, 2023
Easy order, less expensive than other sites, and a quick ship
Date of experience: March 4, 2023
I'd like to give it "5" but, as the saying goes, there is always room for improvement...
Date of experience: March 3, 2023
Loved most of what I received. My taste may be different than some others.
Date of experience: January 16, 2023
Quick, well packed, quickly shipped, very impressed with this company and products. Thank you!
Type of Products offered.
Date of experience: January 15, 2023
Not happy with earl grey tea - lousy - for the price i expected much better
Loose leaf tea
Date of experience: January 7, 2023
Easy to use and quick delivery way before christmas.
Had the products ai needed
Because Im an english woman in the US at christmas.
Date of experience: December 17, 2019
Date of experience: December 9, 2019
Helpful cart alerts about low stock, easy to navigate website, thanks!
Date of experience: October 28, 2022
Easy, fast and has just what I wanted/needed. Price was right for a product like tea.
Date of experience: October 27, 2022
Website is easy to navigate and products are great! Thank you.
Date of experience: April 16, 2023
It was very easy once I had decided to go with one style.
Date of experience: April 15, 2023
It was very easy to find my selections, and to process my order.
Date of experience: March 5, 2023
First timer received a little late, mail said had to change address
I love green tea
Loved the 2 cup pots
Date of experience: October 9, 2019
Date of experience: October 2, 2019
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
