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English Tea Store has a rating of 4.7 stars from 4,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
22,564 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Great selection of items. Loose tea choices are lovely. Fast delivery! Will order again. V
Date of experience: February 18, 2023
Found wonderful food items which you can't find in stores. Will definitely be a repeat customer.
Date of experience: February 19, 2023
Easy website to navigate and a large lovely selection of items
Came across my fb page and the products looked appealing
Date of experience: September 2, 2020
Easy website to navigate and a large lovely selection of items
Date of experience: August 26, 2020
Arrived before expected. I am very pleased with my purchase!
Date of experience: January 28, 2023
Easy to find items They are just the right size needed for my vacation.
Date of experience: January 14, 2023
Date of experience: January 14, 2023
Quick and easy from request to receiving the fresh tea.
Have used for years. Good price and selection.
Date of experience: October 6, 2022
Quick delivery; thanks so much. I'll be ordering again!
Date of experience: May 19, 2023
They don't have everything but enough to satisfy my Tea times.
Good site to find favourites,it’s enough to satisfy the craving of childhood snacks.Only wish the scone mix actually said UK,instead of the USA. I don’t need to go this site to buy American goods come on, I need Authenticity.
Date of experience: May 19, 2023
Date of experience: April 24, 2023
High quality goodies, reasonably priced and shipped directly to my house! What could be better?
Date of experience: November 29, 2022
Exceptional! Everything I received was exactly as described. The chocolates are great!
Date of experience: July 23, 2022
This tea for one was very fancy and came in good condition
The store had what i wanted in teapots
Date of experience: March 30, 2023
When I entered my $5 code it said invalid/
Never received the credit
Date of experience: March 18, 2023
Date of experience: March 4, 2023
Absolutely love all the products. I'll continue to purchase items from this company.
Date of experience: July 6, 2022
Tu! Appreciate your help! Enjoying them very much!
Date of experience: March 29, 2023
Love the selection, pricing and products. Excellent!
Date of experience: March 29, 2023
Date of experience: November 9, 2022
Easy to order. Receive products in a good condition and timely manner.
I especially like looking at the cups for myself or as a gift. I like to order English products that are not readily available elsewhere.
Date of experience: November 29, 2022
Quick and spontaneous.
Lots of choices, different designs to choose from.
Date of experience: February 2, 2023
Great site, have ordered before and look forward to doing so again.
Great selections.
Date of experience: February 2, 2023
After being contacted by Sitejabber, my delayed order was delivered.
Date of experience: December 21, 2022
Excellent. You had all the products that I wanted.
Date of experience: December 1, 2022
Using Sunflower lecithin and this instant dry yeast is wonderful
I was able to buy only a few packets. And this yeast isn't available in most supermarkets
Date of experience: August 26, 2022
Very easy to order. If shipping comes when scheduled, all is well.
Date of experience: August 26, 2022
Love English Tea Store - we have been customers for years
Date of experience: May 5, 2021
No comment. I don't need to spend time doing this.
On source available.
Date of experience: August 26, 2022
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
