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English Tea Store has a rating of 4.7 stars from 3,941 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,489 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Easy to shop and great turnaround. Would use again
You had the Cadbury's Flakes
So happy with my Christmas Crackers and the service! Thanks a ton! I'll be back'
Thanks for offering a great selection of English Teas
Very easy and trustworthy
The package was delivered in good condition
I love this store! I am hoping the Royal Rose Porcelain Set comes back in stock soon!
It had a lot of items I loved and thought were pretty.
I needed tea spoons.
I love this store! I am hoping the Royal Rose Porcelain Set comes back in stock soon!
It was wonderful, love the products, easy to navigate. Can't wait to get my order! Great prices!
I was looking for the Stash chamomile nights tea.
I had Chamomile Nights tea from tea I bought off Amazon.
It was wonderful, love the products, easy to navigate. Can't wait to get my order! Great prices!
All 6 jars were upended this smashing two. The box the jam came in was not damaged.
It is the only online store that carries fig jam and would let me buy six jars.
The breakfast set is very pretty and goes well with my collection. It came very nicely packaged.
You had what I wanted.
The site was easy to navigate and place an order. Product was received in a timely fashion.
Got a great deal on the holiday tea sampler. Love the cute tins and variety of teas
Found the store while looking for tea in tins
The website is a little hard to navigate. Too long time to process order, pick and ship.My
My wife is Scottish. Nuf said.
So happy to have found this site. So many fun and functional things for the tea lover!
Had the product I was looking for. It was a gift and my sister enjoyed both curds.
Fun to shop so many things to choose from, beautiful tea ware, l need a bigger kitchen.
Great, you have everything that I need. Also your tea is great.
Nice website and easy to find what I want. I bought the clotted cream everything came safe.
Except for shipping charges ( which I wish did not exist at all) I am very happy with my experience with the English Tea Store.
Because they sold Bonne Maman products
Fast and efficient, great tea, ordered online, easy
My husband found it online
Order arrived quickly and is now wrapped for multiple Christmas presents.
My wife and daughters love tea, and English Tea Store offers excellent selections.
My dad loves bitter marmalade and you guys always have a variety at different price points.
Selection of teas is huge!
Special treat on Christmas morning breakfast with family
Received. Haven't tried yet but hope it is good and from England.
I have been buying from the English Tea Store for a number of years now and I have always been well served.
I am English and it made sense to buy from your store.
Quality product, excellent price, sustainable packaging
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
