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English Tea Store has a rating of 4.7 stars from 3,941 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,489 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Easy ordering, good prices, great selection. Thought I'd give it a try and was glad I did.
French blend is wonderful and hard to find. I will order ongoing. Great customer service.
Great selection and great shipping. Received in excellent time frame.Thank you
It was very easy to order online and my tea came on time as promised.
It has a lot of other items that I don’t find in my neighbourhood stores
Very good. Quick delivery. Came in time and all boxes were included.
Wanted to get the exact sheep shortbread that I h go it in Ireland.
Very good experience, received the cookies in a quick amount of time.
Kinda hard to close with the product upright, weird to have to review
All items were packed very well and shipped promptly.
Variety of chocolate which is made in the UK and not elsewhere. Prices are reasonable and items are well packed for shipping.
I have ordered from this seller over a number of years and have always been pleased
The gift was easy to order and arrived in good time.
I know it’s a good source for English products.
It was easy to find what I wanted, and I'm excited to try the decaf loose-leaf!
This store is easy to use. Orders are always correct.
Always the best experience, it's a solid ten from me!
Longtime, returning customer. Love English Tea Store!
Always the best shopping experience with English Tea Store! Longtime customer!
Arrives in a timely manner. Everything intact & great selection
Easy website to navigate. Everything was in stock and ready to ship.
Item arriving earlier than promised always gets a 5-star rating.
Very easy to order and lots of information regarding the products.
Great fast transaction. Great quality made! Thank you!
Very easy purchase and very fast delivery and everything was packed very well
So glad to be able to have this site to get the great products they have from the UK.
Great service.
Just easy as usual. The 20% discount made the difference for an extra order!
Lovely website and the package arrived in perfect condition
Smooth and easy! A bit of England available in USA
Good selection of teas, products, delivery, pricing,
Wonderful shop and great service! Will keep coming back.
I am never disappointed with my orders from
This store.
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
