- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
English Tea Store has a rating of 4.7 stars from 3,939 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,488 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Good coffee is all I can say and I'm t came on time and no issues.
For authentic products
I received my order quickly and in great shape. I'll definitely order from this shop again.
Liked the varied selection.
Goods always fresh and good delivery times. Mostly find the things I want from the UK.
Had the goods I was looking for
Very happy with my purchase. The order arrived in perfect condition.
I have ordered from the English Tea Store before and have always been very happy with my purchase
Timely service and received well packed order.
Thank You
I've been a customer for several years with no complaints
Stayed with a winner
ETS has a very good selection. I will be purchasing the more.
Good service
Products were all fresh, and I like the mug a lot!
I wanted these products that are hard to find locally.
Always a wide selection of great teas from many brands, and the prices are great!
Great selection of Brands and teas, as well as other products. I buy all my teas and tea-related products here!
Easy site to navigate, got what I needed at a good price.
Product as described. Quick shipping. Very satisfied with my purchase.
Easy experience to order some British treats and gifts for my family!
It was quick and easy thank you! I plan to order again.
Great website! On time delivery. I will order again.
Had the product at a reasonable price. Shipping was cheap.
Tea was great, conveniently packaged and arrived quickly. The website was easy to navigate.
They had the tea I wanted and have purchased from them before.
I liked the offerings of this shop. I can definitely see using it again.
Google search
Excellent flavor choices. So many to pick from. Website easy to navigate.
Easy to shop online. Items delivered on time.original product as displayed.
Because it has many good items on display.
The site is easy to navigate and I always find what I'm looking for.
The quality of their tea and varieties available.
Received in short period of time and taste as good as advertised
I'm from Ireland and love to find everything l grew up with esp proper BLACK IRISH Tea! Thanks for bring me a little bit of home :)
Always use it. Has my tea!
Good as usual, however I love Bewleys tea. Would love some TINS of these if there is such a thing. Want to order everything as Im originally from Ireland. So happy!
Lots more to choose from Always my Bewleys Tea :). Thank you.
I ordered the red tea pot before however did not realize it was minute! It was like a child's tea pot. So sad so l am now ordered a REGULAR size 6 cup! I'm originally from Ireland and have never seen a tea pot so small ( 2 cup) So now lm ordering the 6 cup. Pictures on site of size were very misleading. I order frequently from you and it's always been good. Hopefully my new one will be more of a regular size. Thank you Prue Shockley
Great to get my fav Bewleys Tea again! I'm originally Irish so please don't stop! Great store :)
I don't give reviews. Please do not send me emails
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
Dear Prue, Thank you for your review! We appreciate your kind words and work very hard to deliver our products quickly to our customers. We’d like to invite you to check out more of our product selection here- (https://www.englishteastore.com/teasets.html)