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English Tea Store has a rating of 4.7 stars from 3,935 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,488 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
It was a very good experience. Thank you. I will be purchasing more goodies.
They were all delicious, and will definitely be reordered sometime.
Great choices and service from a reliable seller. No issues at all!
Had products hard to find in the California desert.
Awesome experience and the best price for this item.
Best price and offered free shipping.
Packaged well and received the order quickly. Will be ordering again.
Has everything we need and descent prices.
I've used several online vendors for British foods, but English Tea Store always has what I need in stock and their shipping is very quick.
Easy finding w hat I wanted and new things to try will be buying more.
Well packed and arrived timely. Order site easy to use. Found items I can't find in stores
Fast and easy, delivered quickly, appreciated by all.
Excellent customer phone service. The product arrived in a timely manner.
Thanks
They carried the product that I was seeking.
Yummy looking food. Can not wait to try them all. Thank You, Pam H.
Easy to order Web site. Thank you, I will use again
Google recommendation
Ordering was simple and product arrived in excellent condition.
Will know more when family confirms, Service was great, and delivery arrived as promised.
The whole process was a delightfully good one! Thank you!
Love everything I have bought there. Especially the specialty tea and chocolate
They don’t have this great stuff anyplace else, at such a great price.
I love your Earl Grey Cream tea. Nothing else is like what you have.
I have been buying from here for years.
Excellent. You had all the products that I wanted.
No problem ordering and receiving my product
I would order again
Recommended
No problems, best pricing only item, reasonable shipping
A wonderful experience! I will be ordering again soon.
Unique items with great pricing!
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
