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English Tea Store has a rating of 4.7 stars from 3,942 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with English Tea Store most frequently mention customer service, timely manner, and great selection. English Tea Store ranks 1st among Tea sites.
Proactively asks for customer feedback
This company responds to reviews on average within 12 days
21,488 reviews
This store us my new bff for UK goodies. The cookies came in tact. The chocolate although I haven't opened and tried it, was NOT melted. They placed a freezer pack which melted but it did its job! I have to admit I was expecting melted shortbread chocolate cookies. However, that was not the case! Ordering was easy. Waiting for delivery and/or ship time was just a few days.
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Great products. Terrible shipping choice…………………………
Easy process and great soup! Super fast delivery as well!
Everything is very good the teas in the selection r wonderful n box is nicely made
Always great and fast service I've been a customer for a while and never an issue
Good products
Always great experience when purchasing, my favorite tea store and the best tea's selection although for me my Earl grey cream loose tea and the Earl Gray decaffeinated bags by bulk are the greatest. Thank you for your service and great quality.
Products used:
Different teas, tea ware, marmalades, biscuits, double cream.
We've ordered from the English Tea Store before and have always been pleased by the quality and service provided.
The experience was fine. The shipping was longer than desired but the service was good.
It was a random choice, saw the product online and decided to buy it.
Excellent. The emails made tracking the delivery a breeze. The package arrived on time.
English Tea Store had the Blue “Brown Betty Teapot” I wanted.
I have been looking forever for a variety of my favorite jams. So happy with my shopping experience
I found this lovely shop on the Internet while searching for my jam variety
Unfortunately for USA, this is better chocolate than the USA brands. Shop here next time you want chocolate!
Sometimes I yearn for British foods. I understand its expensive to get to USA and FZX exchange. I'd have to order less items in future.
I enjoyed Bewley's tea in Dublin Ireland. It is great to be able to order my tea from the English Tea Store.
It is easier and less expensive to order instead of ordering from Ireland.
I double ordered two sets of items and contacted English Tea Store to straighten out the order, which they did.
I love the Irish Breakfast loose leaf tea.
No I don't want to do that and you can't make me. 🖖
I'm able to obtain PG Tips & Yorkshire brands; and double bergamot teas easily from the English Tea Store.
The shopping experience has improved over the many years I have been getting tea from you.
Only place to get the TGFOP Assam that I know of! And it is easy!
Quick shipping to Alaska. The tea has great flavor.
The name, looking for good tea
I have shopped at English Tea Store every Christmas for about 20 years. I LOVE the products and have never had any problem with the purchases.
They carry products that are hard to find.
I have shopped with English Tea Store for many years now and never had any problems. I love the products, and the purchasing and shipping has always worked well.
I love your site, I love your products, I have shopped here for years and years.
I love this site, I love your products. But two items on my list were already out of stock :(
Happy with this online store and will use again because of ease of ordering
Only place I found find some of my order
I love this tea. The delivery is always fast, and I have never had a problem.
The prices are always reasonable, and the delivery is fast.
Fast delivery came as expected. Exactly as pictured
Love the teas I have tried so far; have already placed an additional order to try more flavors!
The gravy granules from English Tea Store are so quick and easy to prepare, and the gravy is delicious.
They had the exact product I was looking for.
Easy to see what was available and make my choice.
Gain trust and grow your business with customer reviews.
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store is an online retailer that specializes in the retail niche market of tea, tea products, snacks and foods imported from the United Kingdom and other parts of the world. The English Tea Store is a subsidiary of Online Stores Inc., an e-commerce conglomerate with seven other sites and companies under its umbrella. Among the Online Stores Inc. family joining The English Tea Store are the United States Flag Store, Discount Safety Gear Store, Construction Gear Store, the Safety Girl Store, Lightup and its most recent addition, Northline Express. Online Stores Inc. is an A+ rated member of the Better Business Bureau of Westmoreland County.
The English Tea Store offers well-known brands of tea from the United Kingdom, chocolate, cookies, biscuits, Christmas cakes, candies, teapots, tea sets and tea accessories, gift baskets and a wide assortment of packaged foods.
The English Tea Store is a privately owned family business that has its own proprietary brand of product which comes in a variety of flavors and blends known simply as English Tea Store. The company also brings in PG Tips brand tea, one of the most popular brands of tea in the United Kingdom for the last 75 years.
The site and all of its products imported are overseen by founder and CEO Kevin Hickey, a native from England to offer as legitimate experience as possible in all the goods offered. The company offers over 100 different kinds of tea, popular British snacks and food, tea-making appliances and accessories from the United Kingdom and different parts of the world.
Online Stores Inc. along with the English Tea Store and its brother and sister companies have seen positive recognition in their respected markets.
The English Tea Store currently has a 4.5-star rating on Trustpilot based off of just over 23k customer reviews as of June of 2022.
History
The English Tea Store was founded in 2003 by Kevin Hickey. Hickey, originally from the United Kingdom wanted to offer a service providing and importing popular brands of English tea and correlating British snacks, bringing the traditional English pastime to an American and worldwide audience. His involvement with the company and oversight of products offers an authentic experience to this retail niche market.
Recognition
2021:
• English Tea Store was ranked #25 in Best Online Shops in "Food," category by Newsweek
